MGMT Chapter 2 Quiz
When Harry has a perceived conflict with a co-worker, he will send them e-mails that are taunting or insulting. this is an example of
CWB
A manager who displays independence of thought, action, and feelings is demonstrating Schwartz's value of conservation
False
Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.
False
Organizational commitment exists to the degree that the person is satisfied with his or her job.
False
Roger, a manager, knows that one of his employees values conformity and tradition. Roger should assign the employee to a job that includes
High respect, commitment, and acceptance
_________ programs help employees to integrate, assimilate, and transition to new jobs.
Onboarding
________ is the extent to which an individual identifies with an organization and commits to its goals.
Organizational commitment
Two branches of _____________________ management are management science and operations management.
Quantitative
Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.
True
Job satisfaction is not a unitary concept; a person may be satisfied with one aspect of his or her job and dissatisfied with one or more other aspects.
True
Schwartz's model suggests that
Values may conflict with each other
Personal attitudes affect ________ via _________.
behaviors; intentions
Donna works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Janice's beliefs represent a(n)
psychological contract
Values tend to vary across generations because they are influenced by events in childhood and youth. For example, some parents lived through the Depression, and this experience led them to be risk takers in terms of their investments.
False
Attitudes have three components: affective, cognitive, and behavioral.
True