mgmt TEST 2
07. Cost leadership, differentiation, and focus are the three types of ____ strategies discussed in the text.
Positioning
31. From a legal perspective, there ar two kinds of sexual harassment.
quid pro quo and hostile work environment
11. __________ is the overall organizational strategy that addresses the question "What business or businesses are we in or should we be in?"
Corporate-level strategy
05.. Job enlargement and job enrichment mean essentially the same thing.
FALSE
36. ____ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and coworkers, and the employees themselves.
360 Degree Feedback
22.When managers delegate work, three transfers occur. The three transfers are responsibility, authority, and _____.
Accountability
30. is unintentional discrimination in which there is a substantially different rate of selection in hiring, promotion, or other employment decisions that works to the disadvantage of members of a particular race, sex, age, ethnicity, or protected group.
Adverse Impact
23. The degree to which workers have the discretion, freedom, and independence to decide how and when to accomplish their jobs
Autonomy
25. The highest level of team autonomy is found in ____.
B) self-designing teams
38. a study in the construction industry found that when equipment is stolen from building sites, workers are the culprit 82 percent of the time which type of selection information would employers in the construction industry receive the greatest benefit from if their goal is to stop employee theft
BackGround Checks
32. Which of the following types of information would typically be collected as part of a job analysis?
C) all of these
16. ____ occurs when a company sells domestically produced products to customers in foreign countries.
Exporting
37. Which of the following is NOT an example of a pay-variability decision used to motivate employee performance?
Hierarchical pay
21. in thye terms of chain of command, ___ authority is the right way to command immediate subordinates. Staff athority is the rifgt way to advise but not command others who are subordinates
Line ands Staff
27.____ are informally agreed-on standards that regulate team behavior.
Norms
19. Hallmark has four departments. These departments are (1) Flowers and Gifts, (2) Cards and E-cards, (3) Hallmark Collectibles, and (4) Photo Albums and Scrapbooks. Hallmark uses ____ departmentalization
Product
33._____ is the process of gathering information about job applicants to decide who should be offered a job.
Selection
34.The ____ interview uses only standardized, job-related interview questions that are prepared ahead of time and asked of all candidates
Structured
01 secondary firms are firms that use strategies related to but somewhat
TRUE
02.Direct foreign investment occurs when a company builds a new business or buys an existing business in a foreign country. U.S. steelmaker Nucor made a direct
TRUE
03 the two kinds of cooperative contracts are licensing and franchising
TRUE
04.Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company.
TRUE
14. The two general types of trade barriers
Tariff barrtiers and nontariff barriers
15 A(n) _____ is a direct tax on imported goods designed to make it more expensive to buy those goods, instituted in hopes of reducing the colume of those imported gods in a given country.
Tarrif
24. ____ describes the average level of ability, experience, personality, or any other factor on a team.
Team Level
35. ___ means providing opportunities for employees to develop the job-specific skills,experience, and knowledge they need to do their jobs or improve their performance
Training
"29.
__________ is a compensation system in which companies share the financial value of performance gains, such as productivity, cost savings, or quality, with their workers" Gainsharing
10. Which of the following is a mechanism used to examine external threats and opportunities facing a firm as well as its internal strengths and weaknesses?
a situational analysis
06. Which of the following must be met if a firm's resources are to be used to achieve a sustainable competitive advantage?
b. imperfectly imitable resources
28.____ is the extent to which team members are attracted to a team and motivated to remain with it.
coheasiveness
26. The ____ is purposefully composed of employees from different functional areas of the organization.
cross-functional team
13. A(n) _____ is someone who lives and works outside his or her native country.
d.expatriate
18. According to Hofstede's research on cultural dimensions, ________ cultures emphasize the importance of relationships, modesty, caring for the weak, and quality of life.
feminine
08. A(n) ____ strategy is a corporate strategy that addresses the question "How should we compete in this industry?"
industry-level
20. The primary advantage of ____ departmentalization is the fact that it allows companies to manage large, complex tasks efficiently by minimizing duplication.
matrix
17.What are the two types of political risk that affect companies conducting global business?
political uncertainty and policy uncertainty
09. An organization is experiencing ____ when there is a discrepancy between upper management's intended strategy and the strategy actually implemented by the lower levels of management.
strategic dissonance
12. Starbucks, the operator of Starbucks coffeehouses, also markets a line of compilation CDs and other non-coffee items. The making and marketing of the CDs and other non-coffee products would be an example of ____.
unrelated diversification
