Mgmt478 Exam #2
A Wall Street Journal article recapped U.S. standards regarding boss-and-subordinate love affairs at work. Only ______ percent of all firms sampled had no restrictions on such relationships; ______ percent of firms have policies that prohibit relationships between a supervisor and a subordinate. A. 30; 80 B. 5; 30 C. 5; 80 D. 80; 30 E. 80; 5
C
According to the ISO 14001 standard, a community or organization is required to put in place and implement a series of practices and procedures that, when taken together, result in a/an ______. A. sustainability report B. environmental annual report C. environmental management system (EMS) D. sustainability certification system E. environmental report card
C
American managers in China have to be careful about how they arrange office furniture because Chinese workers believe in ______, the practice of harnessing natural forces. Also, U.S. managers in Japan have to be careful about ______, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting. A. inhwa; wa B. nemaswashio; feng shui C. feng shui; nemaswashio D. guanxi; inhwa E. wa; guanxi
C
A seven-year study by Fred Kiel, author of Return on Character, followed 8,000 employees and 84 top executives of Fortune 500 companies; the study indicated that character-driven leaders deliver ______ times greater profitability results than self-focused leaders. A. 15 B. 0 C. 5 D. 100 E. 20
C
Going public is not recommended for companies with less than $ ________ million in sales because the initial costs can be too high for the firm to generate sufficient cash flow to make going public worthwhile. A. 5 B. 20 C. 10 D. 100 E. 1
C
Oceans cover more than ______ percent of the earth. A. 31 B. 61 C. 71 D. 51 E. 41
C
The U.S. Foreign Corrupt Practices Act (FCPA) governs ______ in the United States and has stepped up enforcement. A. lobbying B. solicitation C. bribery D. seduction E. scamming
C
The corporate valuation formula for the net worth method is _____. A. additional paid in capital plus retained earnings minus (goodwill + intangibles) B. total owners' equity (SE) plus (goodwill + intangibles) C. total shareholders' equity (SE) minus (goodwill + intangibles). D. net worth plus retained earnings plus (goodwill + intangibles). E. additional paid in capital plus retained earnings minus (goodwill - intangibles)
C
There is great variation across Europe with regard to levels of union membership, ranging from ______ percent of employees in Finland to ______ percent in France. A. 8; 74 B. 30; 70 C. 74; 8 D. 70; 30 E. 91; 19
C
What country ranks about 90th out of 190 countries in terms of doing business due to human-rights' issues and substantial disregard for copyright, patent, and trademark rules of law? A. Mexico B. Indonesia C. China D. Japan E. India
C
Which of the following sequences of marketing activities is correct? A. Target marketing, product positioning, market segmentation B. Market segmentation, product positioning, target marketing C. Market segmentation, target marketing, product positioning D. Product positioning, market segmentation, target marketing E. Product positioning, target marketing, market segmentation
C
Which of the following statements is TRUE regarding the issuance of corporate bonds in the United States? A. Bonds were discontinued for use in the United States. B. A large recent bond transaction was Anheuser-Busch InBev's $4 billion bond issuance to purchase SAB Miller. C. The year 2017 was the seventh straight year that a record dollar value of bonds was sold in the United States, totalling more than $1.5 trillion. D. Firms issue bonds to finance acquisitions, to buy back their own stock (called preferred stock), and to refinance old debt. E. The practice of firms issuing bonds to buy back their own stock and to pay cash dividends to shareholders is illegal.
C
Who is a big advocate for economies of scale, arguing that growth for the sake of growth is a misguided strategy? He suggests firms should be careful not to venture into areas outside their corporate strategy; instead, they should deploy resources into areas that will build economies of scale. A. CEO of Apple Tim Cook B. President Donald Trump C. CEO of JPMorgan Jamie Dimon D. CEO of Tesla Elon Musk E. Economist Milton Friedman
C
With the merger and acquisition boom this decade, S&P 500 firms experienced a _________ percent increase in goodwill. A. 30 B. 55 C. 70 D. 63 E. 45
C
______ refers to countries imposing tariffs, taxes, and regulations on firms outside the country to favor their own companies and people. Most economists argue that engaging in this activity harms the world economy because it inhibits trade among countries and invites retaliation. A. Nationalism B. Outsourcing C. Protectionism D. Imposition E. Reshoring
C
______ requires many firms to share their technological knowledge as a condition of doing business there; this is a growing problem for U.S. firms and America in general. A. South Korea B. Russia C. China D. India E. North Korea
C
According to Chapter 10, which of the following actions is unethical? A. Engaging in workplace romance B. Buying treasury stock C. Advertising or labeling D. Insider trading and overpricing
D
According to Table 8-5 in Chapter 8, what are the three most corrupt countries in the world? A. Syria, Somalia, Libya B. Congo, Somalia, Libia C. Vietnam, Thailand, Somalia D. Somalia, South Sudan, North Korea E. Iraq, Iran, Syria
D
According to statistics from the United Nations, the rate of female participation in the labor force of ______ is 35 percent; this is quite low, especially because women make up 42 percent of college graduates in that country. But women in this country with a college degree are expected to let their careers take a back seat to caring for their husband, children, and elderly parents. According to Sylvia Ann Hewlett, president of the Center for Work-Life Policy, a Manhattan think tank, "The measures of daughterly guilt are much higher in women in this country than in other countries." A. Mexico B. Iran C. China D. India E. Cuba
D
According to the International Standards Organization, the word _____ is defined a surrounding in which an organization operates, including air, water, land, natural resources, flora, fauna, humans, and their interrelations. A. business B. sustainability C. resource D. environment E. ecological
D
A full-blown example of a projected financial statement analysis is worked out and presented in Chapter 8 for _____. A. Facebook B. BB&T C. 3M Corp D. P&G E. LinkedIn
D
Green power is _____. A. not renewable, such as wind, solar, and water B. renewable, such as fossil fuels C. not renewable, such as oil, gas, and coal D. renewable, such as wind, solar, and water E. renewable, such as wind, gas, and oil
D
In developing projected financial statements, how are retained earnings calculated on the balance sheet? A. Add the net income to the prior year's retained earnings. B. Use a percentage of sales method based on the prior 3 years coupled with the company's strategies. C. Use retained earnings as the plug figure to make the balance sheet balance. D. Add the net income less dividends to the prior year's retained earnings. E. Use a percentage of sales methods based on the prior 3 years.
D
In projected financial statements, what is used as a plug figure? A. Fixed assets B. Long-term liabilities C. Stockholders' equity D. The Cash Account E. Retained earnings
D
In the corporate world, employees reporting any unethical violations they discover or see in the firm receive up to ______ percent of the proceeds of legal proceedings against firms for wrongdoing. A. 55 B. 45 C. 15 D. 25 E. 35
D
In what way mentioned below would retained earnings on the balance sheet decrease from one year to the next? A. If the firm had zero net income for the year and pays no dividends B. If the firm has cash or liquidity problems C. If the firm has a negative capital surplus D. If the firm had positive net income for the year but pays out dividends greater than the net income E. If the firm has negative paid-in-capital
D
Perceptual mapping is a marketing tool associated with _____. A. value chain analysis B. market segmentation C. portfolio analysis D. product positioning E. target marketing
D
Regarding corporate valuation, a conservative rule of thumb is to establish a business's worth as ______ times the firm's current annual profit. A. 10 B. 12 C. 6 D. 5 E. 3
D
Strengths of competitors in foreign lands are often ________, and weaknesses are often ________. A. overestimated; underestimated B. overestimated; overestimated C. underestimated; underestimated D. underestimated; overestimated E. ignored; downplayed
D
The shares of stock of a firm that are owned by the firm itself are called _____. A. goodwill B. retained earnings C. convertible stock D. treasury stock E. preferred stock
D
The ______ family of standards concerns the extent to which a firm minimizes harmful effects on the environment caused by its activities and continually monitors and improves its own environmental performance. A. OSHA B. Environmental Protection Agency (EPA) C. Sustainability report standard D. ISO 14000 E. Environmental management system (EMS)
D
What formula below is correct for valuing a company using the price-earnings ratio method? A. Divide the market price of the firm's common stock by the firm's debt-to-equity ratio and multiply this number by the firm's average net income for the past 5 years. B. Divide the market price of the firm's common stock by the firm's current ratio and multiply this number by the firm's average net income for the past 5 years. C. Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average revenue for the past 5 years. D. Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average net income for the past 5 years. E. Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average sales for the past 5 years.
D
Which organizational structure has the disadvantage of ambiguous roles for some senior executives? A. Divisional B. Process C. Matrix D. Strategic Business Unit (SBU) E. Functional
D
Which statement(s) below is TRUE? A. Goodwill cannot decrease on balance sheet from one year to the next. B. Intangibles increase when treasury stock increases. C. Goodwill is the same term often used for intangibles. D. Seeing Goodwill regularly increasing on a balance sheet is not a good thing. E. FASB Rule 16 requires companies to admit once a year whether the premiums they paid for acquisitions, called goodwill, were a waste of money.
D
Which term(s) below would not be a good annual objectives? A. Increase revenues 10%. B. Add 50 new sales representatives in Europe. C. Reduce costs 10%. D. Add new suppliers as soon as possible. E. Reduce long-term debt by 30%.
D
Who is the exemplary strategist who is trying to convert all smokers globally to a new smokeless tobacco product that is much safer even than e-cigarettes? A. The Surgeon General B. The CEO of Burlington Tobacco C. The CEO of Reynolds Tobacco D. The CEO of Philip Morris E. OSHA (Occupational Safety and Health Administration)
D
______ is an authoritarian society in terms of schools, churches, businesses, and families. In general, employers seek workers who are agreeable, respectful, and obedient, rather than innovative, creative, and independent. Workers tend to be activity-oriented rather than problem solvers. A. Argentina B. Israel C. Canada D. Mexico E. France
D
A recent study by The Institute of Business Ethics (IBE) titled, "Does Business Ethics Pay?" concluded that companies that display a "clear commitment to ethical conduct" ______ outperform companies that do not display ethical conduct. A. sometimes B. usually C. rarely D. always E. consistently
E
According to the chapter, "______ may be the single-greatest threat to successful strategy implementation." A. Low customer loyalty B. Social media rumor versus fact C. Data breaches D. Ineffective organizational structure E. Resistance to change
E
As discussed in Chapter 10, what do the following people have in common: Harvey Weinstein, Kevin Spacey, C. K. Louis, Mark Halperin, Charlie Rose, Matt Lauer, and Garrison Keillor? A. They all are exemplary strategists. B. They all were recently found guilty of insider trading of company stock. C. They all are CEO's of companies. D. They all were recently accused of bribery E. They all were implicated in sexual harassment allegations.
E
Bad ethics can ________ strategic plans. A. derail all but the best B. derail only ill-conceived C. derail only poorly-intentioned D. never affect E. derail even the best
E
Chapter 8's exemplary strategist, Jamie Dimon, CEO of JP Morgan, is a big advocate for economies of scale. What does Dimon advice regarding this? A. Growth for the sake of growth is a good strategy. B. Rising economies of scale produce rising stock prices. C. Economies of scale are less important than benchmarking. D. Firms should deploy resources into areas that hold economies of scale steady because this is often more advantageous to customers, shareholders, and ultimately for the entire economy. E. Firms should be careful not to venture into areas outside their corporate strategy.
E
Due to its dwindling workforce and aging population, what country is increasingly promoting women into managerial positions? A. Germany B. Norway C. Brazil D. Italy E. Japan
E
Generally speaking, in Europe, the farther ______ on the continent, the more participatory the management style. A. south B. west C. east D. southwest E. north
E
In contrast to strategy formulation, strategy implementation focuses more on _____. A. vision and mission statement assessment B. BCG analysis C. SWOT analysis D. effectiveness rather than efficiency E. motivation skills rather than analytical skills
E
In performing EPS/EBIT analysis, how is the first row (EBIT) determined? A. Use the most recent year Revenues number plus or minus the impact of recommendations to determine a range. B. Use the most recent year EPS number plus or minus the impact of recommendations to determine a range. C. Use the most recent year Retained Earnings number plus or minus the impact of recommendations to determine a range. D. Use the most recent year Cash number plus or minus the impact of recommendations to determine a range. E. Use the most recent year EBIT number plus or minus the impact of recommendations to determine a range.
E
Is it true or false that the free Excel strategic planning template at www.strategyclub.com will automatically balance your projected balance sheets, but 1) you likely will need to make adjustments to the cash account, and 2) the template does not automatically balance your existing balance sheets, i.e. once you enter your firm's financial statements into the template format, you will need to make adjustments as needed. A. Sometimes true B. This issue varies for profit versus nonprofit organizations C. False D. Sometimes false E. True
E
It has become ________, since uniform standards defining environmentally responsible company actions are rapidly being incorporated into our legal landscape. A. increasingly easy for firms to get away with placing "green" terminology on their products without any oversight B. more common for consumers to be cynical about corporate environmental claims C. customary for firms to use terms like "organic," "green," or "earth-friendly" when their products don't warrant it D. impossible for firms to omit "green" terminology from their labels E. more and more difficult for firms to make "green" claims when their actions are not substantive, comprehensive, or even true
E
The Dynamo Company recently repurchased $4 million of its own stock. This is the Dynamo Company's _________ stock. A. authorized B. preferred C. outstanding D. common E. treasury
E
The Equal Employment Opportunity Commission (EEOC) defines ______ broadly as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. A. sexual discrimination B. flirting C. workplace romance D. prostitution E. sexual harassment
E
The World Bank and the International Finance Corporation annually rank 189 countries in terms of their respective ease of doing business. The index ranks nations from 1 (best) to 189 (worst). What country is #1? A. The United States B. Singapore C. Hong Kong D. Denmark E. New Zealand
E
The term "corporate wellness" has largely been replaced by what new term? A. Sustainability B. Corporate vitality C. Corporate fitness D. Corporate healthiness E. Corporate well-being
E
What company is featured in Ethics Capsule 10 as being exemplary in the shoe business, aiming to put shoes on every child on the planet and donating a pair of shoes for every pair it sells? A. Adidas, Inc. B. Foot Locker, Inc. C. Nike, Inc D. Reebok, Inc. E. TOMS Shoes, Inc.
E
What country is especially attractive for manufacturing products that are bulky or costly to transport, such as automobiles? A key variable hurting this country is drug-related violence since its homicide rate exceeds 15 people per 100,000, compared with a per-capita rate of about 5.0 in the United States and 1.1 in China. A. India B. South Korea C. Venezuela D. Brazil E. Mexico
E
What percent of cash repatriated by U.S. companies in going towards stock buybacks and dividend payouts, as opposed to investments in employees and company infrastructure? A. 50 B. 30 C. 40 D. 60 E. 70
E
What percent tax on foreign earnings held offshore in cash accounts was imposed by new U.S. federal tax law in 2018? A. 20.5 B. 25.5 C. 10.5 D. 5.5 E. 15.5
E
What type of structure is the most complex of all the organizational designs or structures? A. Functional B. Division by process C. Conglomerate D. Strategic business unit (SBU) E. Matrix
E
What university in the USA leads all universities in annual usage of green power? A. Northwestern University B. Auburn University C. Stanford University D. Wake Forest University E. University of Tennessee
E
Which is NOT a major factor that commonly prohibits effective resource allocation? A. Having vague strategy targets B. A reluctance to take risks C. A lack of sufficient knowledge D. Organizational politics E. Underprotection of resources
E
Which of the following is NOT true regarding European workers and workplaces? A. Most European workers are unionized. B. Most European workers enjoy more frequent vacations and holidays than U.S. workers. C. Many Europeans find the notion of team spirit difficult to grasp. D. A 90-minute lunch break plus 20-minute morning and afternoon breaks are common in European firms. E. Many Europeans respond enthusiastically to pay-for-performance, commission salaries, and objective measurement reward systems.
E
Which of the following statements are TRUE? A. Millennials spend more time watching television each week than they spend on the Internet, listening to the radio, and watching movies combined. B. About 75 percent of all traffic on the Internet is reportedly fake; it is the result of bogus computers programmed to visit websites to take advantage of marketers who typically pay for ads whenever they are loaded when a user visits a webpage. Marketers must pay whether the user is a bogus computer or a real person. C. About 50 percent of all traffic on the Internet is reportedly fake; it is the result of bogus computers programmed to visit websites to take advantage of marketers who typically pay for ads whenever they are loaded when a user visits a webpage. Marketers must pay whether the user is a bogus computer or a real person. D. Millennials include people age 60 and above. E. Although the exponential increase in social-media engagement has created huge opportunities for marketers, it also has produced severe threats; any kind of negative publicity travels fast online.
E
Which statement below is not a guideline for developing an organizational chart? A. Make sure functional executives such as CFO, CIO, CMO, CSO, R&D, CLO, CTO, and HRM report to the CEO, not to the COO. B. Use an SBU type structure for large, multidivisional firms. C. Make sure span of control is reasonable, probably no more than 10 persons reporting to any other person. D. Decentralize, using some form of divisional structure, whenever possible. E. Reserve the title president for the CEO of the firm.
E
Which statement below is FALSE? A. On average, women, earn 25 percent less than men in the United States. B. In the United States today, the average age for women to get married is 30 years old for those with a college degree, and 26 years old for those with only a high school degree. C. Among 342 professions in the United States, women earn more than men in only nine. D. More women than men earn both undergraduate and graduate degrees in the United States. E. There are more female CEOs in the United States than male CEOs.
E
Which statement(s) below is FALSE? A. Reengineering does not usually affect an organizational chart. B. Reengineering does not usually affect the organizational structure. C. The primary benefit sought from restructuring is cost reduction. D. Restructuring is concerned primarily with shareholder well-being rather than employee well-being. E. Restructuring is concerned primarily with employee well-being rather than shareholder well-being.
E
Who is featured at the beginning of the chapter as a most "exemplary strategist?" A. President Donald Trump B. Albert Einstein C. Former CEO of GE, Jack Welch D. Reverend Billy Graham E. Former CEO of PepsiCo, Indra Nooyi
E
Who said, "When wealth is lost, nothing is lost; when health is lost, something is lost; when character is lost, all is lost." A. Rev. Martin Luther King, Jr. B. President Obama C. President Kennedy D. Albert Einstein E. Rev. Billy Graham
E
______ refers to employees reporting any unethical violations they discover or see in the firm. A. Eavesdropping B. Snooping C. Regurgitating D. Tattle-telling E. Whistle-blowing
E
_____ generates about 62 million tons of solid waste every year, and that amount is expected to increase fivefold by 2051. Currently only about 28 percent of the country's garbage is treated and processed. A. Russia B. Indonesia C. Nigeria D. Vietnam E. India
E
According to statistics from the United Nations, the rate of female participation in the labor force of ______ is 35 percent; this is quite low, especially because women make up 42 percent of college graduates in that country. But women in this country with a college degree are expected to let their careers take a back seat to caring for their husband, children, and elderly parents. According to Sylvia Ann Hewlett, president of the Center for Work-Life Policy, a Manhattan think tank, "The measures of daughterly guilt are much higher in women in this country than in other countries." A.India B.Cuba C.Mexico D.China E.Iran
a
A seven-year study by Fred Kiel, author of Return on Character, followed 8,000 employees and 84 top executives of Fortune 500 companies; the study indicated that character-driven leaders deliver ______ times greater profitability results than self-focused leaders. A.5 B.100 C.15 D.0 E.20
a
Chapter 8's exemplary strategist, Jamie Dimon, CEO of JP Morgan, is a big advocate for economies of scale. What does Dimon advice regarding this? A.Firms should be careful not to venture into areas outside their corporate strategy. B.Growth for the sake of growth is a good strategy. C.Firms should deploy resources into areas that hold economies of scale steady because this is often more advantageous to customers, shareholders, and ultimately for the entire economy. D.Rising economies of scale produce rising stock prices. E.Economies of scale are less important than benchmarking.
a
Financial ratios are an important tool used to access a firm's financial situation A.at one point in time. B.over time. C.on a monthly basis. D.on a yearly basis. E.over a period of time.
a
For the first time ever in the United States, cars, trucks, planes, and trains have displaced _____ as the biggest USA polluter. A.power plants B.cities C.households D.companies
a
Fully ___ percent of the world's population lives outside the United States, and this group is growing ___ percent faster than the U.S. population. A.95; 70 B.75; 60 C.55; 60 D.55; 30 E.55; 40
a
Generally speaking, in Europe, the farther ______ on the continent, the more participatory the management style. A.north B.east C.south D.southwest E.west
a
In developing projected financial statements, how are retained earnings calculated on the balance sheet? A.Add the net income less dividends to the prior year's retained earnings. B.Use a percentage of sales method based on the prior 3 years coupled with the company's strategies. C.Add the net income to the prior year's retained earnings. D.Use retained earnings as the plug figure to make the balance sheet balance. E.Use a percentage of sales methods based on the prior 3 years.
a
In performing EPS/EBIT analysis, how is the first row (EBIT) determined? A.Use the most recent year EBIT number plus or minus the impact of recommendations to determine a range. B.Use the most recent year Revenues number plus or minus the impact of recommendations to determine a range. C.Use the most recent year Cash number plus or minus the impact of recommendations to determine a range. D.Use the most recent year Retained Earnings number plus or minus the impact of recommendations to determine a range. E.Use the most recent year EPS number plus or minus the impact of recommendations to determine a range.
a
In EPS/EBIT analysis, from where does the tax rate percentage come? A.Use the company's prior year tax rate as revealed by dividing income before taxes by taxes paid off the firm's income statement. B.Estimate the company's future tax rate based on the company's strategies. C.Just use 10 percent for all financing options to better examine impact of debt versus stock options for raising capital. D.Use the respective country's federal income tax rate. E.Use the company's prior year tax rate as revealed by dividing income before taxes by taxes paid off the firm's cash flow statement.
a
Marketing managers in Japan see making a sale ________ the selling process. A.as the beginning of B.as the midpoint of C.as the end of D.as unrelated to E.none of the above
a
Regarding corporate valuation, a conservative rule of thumb is to establish a business's worth as ______ times the firm's current annual profit. A.5 B.12 C.10 D.6 E.3
a
The denominator of EPS is A.shares outstanding. B.average number of shares. C.shares authorized. D.treasury stock. E.preferred shares.
a
The marketing mix variables include what aspects of a product offerings? A.Positioning, segmenting, targeting B.Product, place, promotion, price C.Perceptual mapping, promotion, and price D.Price, positioning, promoting, and distributing E.Product, positioning, place, promotion, pricing
a
Theoretically, how much debt should a company carry on its balance sheet? A.An enterprise should carry enough debt in its capital structure to boost its return on investment in projects earning more than the cost of the debt. B.An enterprise should carry enough debt in its capital structure to keep its debt total lower than its net income. C.An enterprise should carry enough debt in its capital structure to keep its debt total lower than its cash total. D.An enterprise should carry enough debt in its capital structure to keep its debt total lower than its retained earnings total. E.An enterprise should carry enough debt in its capital structure to keep its debt total lower than its equity total.
a
What country does the following describe? This country is a democratic Pacific archipelago comprised of thousands of islands. Its currency is the rupiah and its economy is one of the fastest-growing in Asia. This country's s GDP growth was 5 percent in 2017 and it continues to grow. Exports are surging. This country has a large population and densely populated regions. It has the world's second-highest level of biodiversity, with vast areas of wilderness and abundant natural resources. A.Indonesia B.Singapore C.Malaysia D.New Zealand E.Phillipines
a
What country's rate of female participation in the labor force is about 35 percent even though women make up about 42 percent of college graduates in this country? A.India B.Japan C.Mexico D.Germany E.Indonesia
a
Which element in the projected income statement CANNOT be forecasted using the percentage-of-sales method? A.Interest expense B.Administrative expense C.Cost of goods sold D.Selling expense E.Operating expenses
a
Which of the following is a valid reason for a firm's power and prestige in domestic markets to be significantly enhanced if it competes globally? A.This can translate into improved negotiating power among important groups. B.This can alienate the firm from its domestic creditors, suppliers, and distributors. C.This can hurt its bargaining power with suppliers and distributors. D.This does nothing to improve its position with creditors. E.This rarely results in a practical advantage.
a
Who is a big advocate for economies of scale, arguing that growth for the sake of growth is a misguided strategy? He suggests firms should be careful not to venture into areas outside their corporate strategy; instead, they should deploy resources into areas that will build economies of scale. A.CEO of JPMorgan Jamie Dimon B.CEO of Tesla Elon Musk C.Econoist Milton Friedman D.President Donald Trump E.CEO of Apple Tim Cook
a
______ is defined by Black's Law Dictionary as the offering, giving, receiving, or soliciting of any item of value to influence the actions of an official or other person in discharge of a public or legal duty. A.Bribery B.Seduction C.Lobbying D.Solicitation E.Scamming
a
______ refers to employees reporting any unethical violations they discover or see in the firm. A.Whistle-blowing B.Eavesdropping C.Tattle-telling D.Regurgitating E.Snooping
a
A recent study by The Institute of Business Ethics (IBE) titled, "Does Business Ethics Pay?" concluded that companies that display a "clear commitment to ethical conduct" ______ outperform companies that do not display ethical conduct. A.usually B.consistently C.always D.sometimes E.rarely
b
According to Chapter 10, a country with one of the lowest bribery rates is ______ and a country with one of the highest bribery rates is ______. A.India; Hong Kong B.South Korea; India C.India; Vietnam D.Hong Kong; Botswana E.Japan; Hong Kong
b
According to the chapter, "______ may be the single-greatest threat to successful strategy implementation." A.Social media rumor versus fact B.Resistance to change C.Data breaches D.Low customer loyalty E.Ineffective organizational structure
b
As discussed in Chapter 10, what do the following people have in common: Harvey Weinstein, Kevin Spacey, C. K. Louis, Mark Halperin, Charlie Rose, Matt Lauer, and Garrison Keillor? A.They all were recently found guilty of insider trading of company stock. B.They all were implicated in sexual harassment allegations. C.They all are CEO's of companies. D.They all were recently accused of bribery E.They all are exemplary strategists.
b
As of 2018 which of the following countries had the highest corporate tax rate? A.USA B.United Arab Emirates C.Turkey D.Bermuda E.Cayman Islands
b
A full-blown example of a projected financial statement analysis is worked out and presented in Chapter 8 for _____. A.3M Corp B.P&G C.LinkedIn D.BB&T E.Facebook
b
Due to its dwindling workforce and aging population, what country is increasingly promoting women into managerial positions? A.Brazil B.Japan C.Norway D.Italy E.Germany
b
Friedman may contend that it is irresponsible for a firm to give monies to A.employees. B.charities. C.government agencies. D.suppliers. E.managers.
b
Goodwill on the balance sheets of S&P 500 firms changed from $1.7 trillion in 2007 to how much in 2017? A.$5 trillion B.$3 trillion C.$25 trillion D.$10 trillion E.$1 trillion
b
Green power is _____. A.renewable, such as fossil fuels B.renewable, such as wind, solar, and water C.renewable, such as wind, gas, and oil D.not renewable, such as oil, gas, and coal E.not renewable, such as wind, solar, and water
b
In developing projected financial statements, with what row item does one start? A.Cost of Goods Stole B.Revenues C.Cost of Goods Sold D.Earnings E.Cash
b
In the corporate world, employees reporting any unethical violations they discover or see in the firm receive up to ______ percent of the proceeds of legal proceedings against firms for wrongdoing. A.45 B.25 C.55 D.15 E.35
b
In what way mentioned below would retained earnings on the balance sheet decrease from one year to the next? A.If the firm has cash or liquidity problems B.If the firm had positive net income for the year but pays out dividends greater than the net income C.If the firm had zero net income for the year and pays no dividends D.If the firm has negative paid-in-capital E.If the firm has a negative capital surplus
b
Is it true or false that the free Excel strategic planning template at www.strategyclub.com will automatically balance your projected balance sheets, but 1) you likely will need to make adjustments to the cash account, and 2) the template does not automatically balance your existing balance sheets, i.e. once you enter your firm's financial statements into the template format, you will need to make adjustments as needed. A.Sometimes true B.True C.False D.Sometimes false E.This issue varies for profit versus nonprofit organizations
b
Limitations of EPS/EBIT analysis include ______. A.continuity and ratio analysis B.timing and control C.dividends and EPS ranges D.lack of control E.lack of diversity
b
The Equal Employment Opportunity Commission (EEOC) defines ______ broadly as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. A.sexual discrimination B.sexual harassment C.prostitution D.workplace romance E.flirting
b
The corporate valuation formula for the net worth method is _____. A.additional paid in capital plus retained earnings minus (goodwill + intangibles) B.total shareholders' equity (SE) minus (goodwill + intangibles). C.total owners' equity (SE) plus (goodwill + intangibles) D.net worth plus retained earnings plus (goodwill + intangibles). E.additional paid in capital plus retained earnings minus (goodwill - intangibles)
b
The divisional structure can be organized by ____. A.customer or technology B.process or customer C.geographic area or human resource function D.region or factory E.customer or creditor
b
The marketing mix variables include what aspects of a product offerings? A.Positioning, segmenting, targeting B.Product, place, promotion, price C.Perceptual mapping, promotion, and price D.Price, positioning, promoting, and distributing E.Product, positioning, place, promotion, pricing
b
The top national statutory corporate tax rates in 2018 among sample countries ranged from ______ percent in Bermuda to ______ percent in the United Arab Emirates (UAE). A.15; 45 B.0; 55 C.0; 45 D.5; 55 E.15; 55
b
There is great variation across Europe with regard to levels of union membership, ranging from ______ percent of employees in Finland to ______ percent in France. A.30; 70 B.74; 8 C.8; 74 D.91; 19 E.70; 30
b
What company is featured in Ethics Capsule 10 as being exemplary in the shoe business, aiming to put shoes on every child on the planet and donating a pair of shoes for every pair it sells? A.Nike, Inc B.TOMS Shoes, Inc. C.Adidas, Inc. D.Reebok, Inc. E.Foot Locker, Inc.
b
What country is an authoritarian society in terms of schools, churches, businesses, and families where employers seek workers who are agreeable, respectful, and obedient rather than innovative, creative, and independent? A.Germany B.Mexico C.Norway D.Italy E.Greece
b
What is another term for profits? A.Future income B.Earnings C.Revenue D.Net revenue E.Past income
b
What percent of cash repatriated by U.S. companies in going towards stock buybacks and dividend payouts, as opposed to investments in employees and company infrastructure? A.50 B.70 C.30 D.60 E.40
b
What university in the USA leads all universities in annual usage of green power? A.Northwestern University B.University of Tennessee C.Wake Forest university D.Stanford University E.Auburn University
b
When a firm buys more of its own common stock, what is the effect on the firm's earnings per share (EPS) value? A.There is no effect. B.It goes up. C.The effect varies by size of firm. D.The effect varies by industry. E.It goes down.
b
Which statement below is FALSE? A.Structure dictates how an organization's resources will be allocated. B.Changes in structure often require changes in an organization's strategies. C.Symptoms of an ineffective organizational structure include too many meetings being attended by too many people. D.Consumer goods companies tend to emulate the divisional structure-by-product form of organization. E.Changes in strategy often require changes in an organization's structure.
b
Which statement below is TRUE? A.In some income statements, another name for earnings is revenues. B."Going public" means selling off a percentage of a company to others to raise capital; consequently, it dilutes the owners' control of the firm. C."Going public" is not recommended for companies with less than $100 million in sales because the initial costs can be too high for the firm to generate sufficient cash flow to make going public worthwhile. D.Increasingly, companies are using treasury stock to buy back their own stock and to pay cash dividends to shareholders. This has become a concern. E.Many firms prefer to leave their cash outside in Bermuda banks if it was earned outside the United States. To use those funds to pay dividends or purchase treasury stock, for example, would trigger a big U.S. corporate income tax payment.
b
Which statement(s) below is FALSE? A.Restructuring is concerned primarily with shareholder well-being rather than employee well-being. B.Restructuring is concerned primarily with employee well-being rather than shareholder well-being. C.Reengineering does not usually affect the organizational structure. D.The primary benefit sought from restructuring is cost reduction. E.Reengineering does not usually affect an organizational chart.
b
Which statement(s) below is TRUE? A.Goodwill is the same term often used for intangibles. B.Seeing Goodwill regularly increasing on a balance sheet is not a good thing. C.FASB Rule 16 requires companies to admit once a year whether the premiums they paid for acquisitions, called goodwill, were a waste of money. D.Intangibles increase when treasury stock increases. E.Goodwill cannot decrease on balance sheet from one year to the next.
b
Who said, "When wealth is lost, nothing is lost; when health is lost, something is lost; when character is lost, all is lost." A.Rev. Martin Luther King, Jr. B.Rev. Billy Graham C.President Obama D.Albert einstein E.President Kennedy
b
______ is an authoritarian society in terms of schools, churches, businesses, and families. In general, employers seek workers who are agreeable, respectful, and obedient, rather than innovative, creative, and independent. Workers tend to be activity-oriented rather than problem solvers. A.France B.Mexico C.Argentina D.Canada E.Israel
b
__________ asserts that organizations have no obligation to do any more for society than is legally required. A.Scott Pruitt B.Milton Friedman C.Ralph Nader D.Carl Icahn E.Satya Nadella
b
A Wall Street Journal article recapped U.S. standards regarding boss-and-subordinate love affairs at work. Only ______ percent of all firms sampled had no restrictions on such relationships; ______ percent of firms have policies that prohibit relationships between a supervisor and a subordinate. A.5; 30 B.80; 30 C.5; 80 D.80; 5 E.30; 80
c
About how many African countries are considered democracies? A.20 B.10 C.30 D.50 E.40
c
High corporate tax rates A.have been a growing trend since the 1980s. B.make a nation a desirable location for investment. C.provide strong incentives to avoid and evade taxes. D.attract foreign investors. E.encourage investment in new factories.
c
In projected financial statements, what is used as a plug figure? A.Long-term liabilities B.Fixed assets C.The Cash Account D.Stockholders' equity E.Retained earnings
c
Perceptual mapping is a marketing tool associated with _____. A.portfolio analysis B.target marketing C.product positioning D.value chain analysis E.market segmentation
c
The World Bank and the International Finance Corporation annually rank 189 countries in terms of their respective ease of doing business. The index ranks nations from 1 (best) to 189 (worst). What country is #1? A.Denmark B.Singapore C.New Zealand D.Hong Kong E.The United States
c
The divisional structure can be organized by ____. A.customer or technology B.process or customer C.geographic area or human resource function D.region or factory E.customer or creditor
c
The top 20 most valuable college football programs are listed in the chapter in terms of their monetary value. What team is most valuable? A.Michigan Wolverines B.Texas longhorns C.Ohio State Buckeyes D.Alabama Crimson Tide E.Notre Dame Fighting Irish
c
What are the corporate tax rate percentages in the United States, Mexico, and Canada, respectively? A.30; 30; 25 B.30; 25; 20 C.21; 30; 26.5 D.35; 30; 25 E.35; 25; 30
c
According to research, what kind of a relationship exists between corporate social responsibility and corporate financial performance? A. U-shaped B. Negative C. No relationship D. Linear E. Positive
A
Chapter 8's exemplary strategist, Jamie Dimon, CEO of JP Morgan, says successful strategic planning has more to do with heart than mind. What does Dimon say this means? A. Provide people a platform to which they can contribute. B. Recognize people; admit they have all the answers. C. Employees are the backbone of all firms. D. Value your own expertise and experiences more than the expertise and experiences of others. E. Applaud people for preserving harmony by not speaking.
A
Communication between domestic headquarters and overseas operations is often made difficult by A. cultural differences. B. type of products. C. type of services. D. location of headquarters. E. age of firm.
A
Exports of goods and services from the United States account for what percent of U.S. gross domestic product (GDP)? In contrast, as a percent of gross domestic product, exports comprise what percent of the German economy? A. 13.0; 46.0 B. 3.5; 25.6 C. 53.5; 85.6 D. 10; 50 E. 33.5; 65.6
A
For the first time ever in the United States, cars, trucks, planes, and trains have displaced _____ as the biggest USA polluter. A. power plants B. companies C. households D. homes E. cities
A
In EPS/EBIT analysis, from where does the tax rate percentage come? A. Use the company's prior year tax rate as revealed by dividing income before taxes by taxes paid off the firm's income statement. B. Just use 10 percent for all financing options to better examine impact of debt versus stock options for raising capital. C. Estimate the company's future tax rate based on the company's strategies. D. Use the respective country's federal income tax rate. E. Use the company's prior year tax rate as revealed by dividing income before taxes by taxes paid off the firm's cash flow statement.
A
The primary benefit sought from restructuring is A. cost reduction. B. increased number of hierarchical levels in the organization. C. increased morale. D. employee involvement. E. increased innovation.
A
What country does the following describe? This country is a democratic Pacific archipelago comprised of thousands of islands. Its currency is the rupiah and its economy is one of the fastest-growing in Asia. This country's s GDP growth was 5 percent in 2017 and it continues to grow. Exports are surging. This country has a large population and densely populated regions. It has the world's second-highest level of biodiversity, with vast areas of wilderness and abundant natural resources. A. Indonesia B. Singapore C. New Zealand D. Malaysia E. Phillipines
A
What country is an authoritarian society in terms of schools, churches, businesses, and families where employers seek workers who are agreeable, respectful, and obedient rather than innovative, creative, and independent? A. Mexico B. Greece C. Germany D. Norway E. Italy
A
What is another term for profits? A. Earnings B. Revenue C. Future income D. Net revenue E. Past income
A
What three retailers are discussed in the chapter as being the top 3 Green Power-Use retailers in 2017. A. Kohl's Department Stores, Starbucks (company-owned café retail stores), IKEA B. Best Buy, Staples, and McDonald's C. Ross Stores, Gap, and Buffalo Wild Wings D. Marriott, Wal-Mart, and Hilton E. Motel 6, Target, and The North Face
A
What country's rate of female participation in the labor force is about 35 percent even though women make up about 42 percent of college graduates in this country? A. India B. Germany C. Mexico D. Japan E. Indonesia
A
What country's strategic plan is to develop and use quantum computers to gain world dominance and superiority in information technology, financial systems, power grids, and military weapons? A. China B. Great Britain C. North Korea D. Russia E. Germany
A
When a firm buys more of its own common stock, what is the effect on the firm's earnings per share (EPS) value? A. It goes up. B. The effect varies by industry. C. There is no effect. D. The effect varies by size of firm. E. It goes down.
A
Which element in the projected income statement CANNOT be forecasted using the percentage-of-sales method? A. Interest expense B. Selling expense C. Cost of goods sold D. Administrative expense E. Operating expenses
A
Which statement below is FALSE? A. Workplace romances actually decrease work performance, adding a dynamism and energy that translates into decreased morale, communication, creativity, and productivity. B. An organization probably should not strictly forbid workplace romance, because such a policy could be construed as an invasion of privacy, overbearing, or unnecessary. C. In some states, such as California, managers can be held personally liable for damages that arise from workplace romance. D. Workplace romance can be detrimental to workplace morale and productivity for a number of reasons. E. Some workplace romances actually improve work performance.
A
Which statement below is TRUE? A. "Going public" means selling off a percentage of a company to others to raise capital; consequently, it dilutes the owners' control of the firm. B. Increasingly, companies are using treasury stock to buy back their own stock and to pay cash dividends to shareholders. This has become a concern. C. In some income statements, another name for earnings is revenues. D. Many firms prefer to leave their cash outside in Bermuda banks if it was earned outside the United States. To use those funds to pay dividends or purchase treasury stock, for example, would trigger a big U.S. corporate income tax payment. E. "Going public" is not recommended for companies with less than $100 million in sales because the initial costs can be too high for the firm to generate sufficient cash flow to make going public worthwhile.
A
Which word or phrase would be most suitable to use in written objective statements? A. 10 percent increase B. As soon as possible C. Minimize D. Maximize E. Adequate
A
"All of our locations will be open at least two evenings per week until 8:30 p.m." is an example of a(n) A. policy. B. objective. C. administration. D. procedure. E. goal.
A
A(n) ______ reveals how a firm's operations impact the natural environment. This document discloses to shareholders information about the firm's labor practices, product sourcing, energy efficiency, environmental impact, and business ethics practices. A. sustainability report B. form 8K C. environmental report card D. Annual Report E. form 10K
A
Theoretically, how much debt should a company carry on its balance sheet? A. An enterprise should carry enough debt in its capital structure to boost its return on investment in projects earning more than the cost of the debt. B. An enterprise should carry enough debt in its capital structure to keep its debt total lower than its retained earnings total. C. An enterprise should carry enough debt in its capital structure to keep its debt total lower than its net income. D. An enterprise should carry enough debt in its capital structure to keep its debt total lower than its equity total. E. An enterprise should carry enough debt in its capital structure to keep its debt total lower than its cash total.
A
What formula below is correct for valuing a company using the price-earnings ratio method? A.Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average revenue for the past 5 years. B.Divide the market price of the firm's common stock by the firm's current ratio and multiply this number by the firm's average net income for the past 5 years. C.Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average net income for the past 5 years. D.Divide the market price of the firm's common stock by the annual earnings per share (EPS) and multiply this number by the firm's average sales for the past 5 years. E.Divide the market price of the firm's common stock by the firm's debt-to-equity ratio and multiply this number by the firm's average net income for the past 5 years.
c
Who is featured at the beginning of the chapter as a most "exemplary strategist?" A.Former CEO of GE, Jack Welch B.Albert Einstein C.Former CEO of PepsiCo, Indra Nooyi D.President Donald Trump E.Revered Billy Graham
c
______ requires many firms to share their technological knowledge as a condition of doing business there; this is a growing problem for U.S. firms and America in general. A.South Korea B.India C.China D.Russia E.North Korea
c
______ refers to countries imposing tariffs, taxes, and regulations on firms outside the country to favor their own companies and people. Most economists argue that engaging in this activity harms the world economy because it inhibits trade among countries and invites retaliation. A.Imposition B.Outsourcing C.Protectionism D.Reshoring E.Nationalism
c
"All of our locations will be open at least two evenings per week until 8:30 p.m." is an example of a(n) A.objective. B.administration. C.procedure. D.policy. E.goal.
d
According to Chapter 10, which of the following actions is unethical? A.Engaging in workplace romance B.Buying treasury stock C.Advertising of labeling D.Insider trading and overpricing
d
All of the following business actions are considered to be unethical EXCEPT A.dumping banned or flawed products in foreign markets. B.overpricing. C.insider trading. D.preventing environmental harm. E.sexual harassment.
d
American managers in China have to be careful about how they arrange office furniture because Chinese workers believe in ______, the practice of harnessing natural forces. Also, U.S. managers in Japan have to be careful about ______, whereby Japanese workers expect supervisors to alert them privately of changes rather than informing them in a meeting. A.wa; guanxi B.inhwa; wa C.guanxi; inhwa D.feng shui; nemaswashio E.nemaswashio; feng shui
d
A disadvantage of a functional structure is it____. A. forces accountability down in a structure. B. leads to poor delegation of authority. C. enhances benchmarking. D. promotes diversity. E. enhances career development opportunities.
B
About how many African countries are considered democracies? A. 40 B. 30 C. 20 D. 10 E. 50
B
According to Chapter 10, a country with one of the lowest bribery rates is ______ and a country with one of the highest bribery rates is ______. A. Japan; Hong Kong B. South Korea; India C. India; Vietnam D. India; Hong Kong E. Hong Kong; Botswana
B
According to a recent Wall Street Journal article, ________ percent of all firms sampled had no restrictions on boss-subordinate love affairs at work. A. 39 B. 5 C. 13 D. 24 E. 80
B
According to Schein, what statement below is not included as a useful element in linking culture to strategy? A. Designing of physical spaces, facades, and buildings B. Benchmarking C. Explicit reward and status system and promotion criteria D. Deliberate role modeling, teaching, and coaching by leaders E. How the organization is designed and structured
B
Americans tend to use first names instantly in business dealings with foreigners, but foreigners find this presumptuous. In what country are first names used only among family members and intimate friends, with even longtime business associates and coworkers shying away from the use of first names? A. England B. Japan C. Australia D. Brazil E. South Korea
B
As of 2018 which of the following countries had the highest corporate tax rate? A. Turkey B. United Arab Emirates C. Bermuda D. USA E. Cayman Islands
B
Fully ___ percent of the world's population lives outside the United States, and this group is growing ___ percent faster than the U.S. population. A. 75; 60 B. 95; 70 C. 55; 30 D. 55; 40 E. 55; 60
B
Goodwill on the balance sheets of S&P 500 firms changed from $1.7 trillion in 2007 to how much in 2017? A. $10 trillion B. $3 trillion C. $5 trillion D. $25 trillion E. $1 trillion
B
How many basic types of organizational structure are discussed in the chapter? A. 9 B. 7 C. 11 D. 5 E. 3
B
In developing projected financial statements, with what row item does one start? A. Cost of Goods Sold B. Revenues C. Cash D. Cost of Goods Stole E. Earnings
B
In which of the following industries is the United States NOT yet greatly challenged by foreign competitors? A. Electronics B. Retailing C. Auto industry D. Manufacturing E. Pharmaceuticals
B
Limitations of EPS/EBIT analysis include ______. A. dividends and EPS ranges B. timing and control C. lack of control D. lack of diversity E. continuity and ratio analysis
B
Simply having a code of ethics A. eliminates the need for periodic ethics workshops. B. is insufficient to guarantee that employees behave in an ethical manner. C. is all that is necessary to sensitize people to workplace circumstances in which ethics issues may arise. D. will ensure ethical business behavior. E. secures an ethics culture in the workplace.
B
The divisional structure can be organized by ____. A. region or factory B. process or customer C. customer or technology D. customer or creditor E. geographic area or human resource function
B
The marketing mix variables include what aspects of a product offerings? A. Positioning, segmenting, targeting B. Product, place, promotion, price C. Price, positioning, promoting, and distributing D. Product, positioning, place, promotion, pricing E. Perceptual mapping, promotion, and price
B
The top 20 most valuable college football programs are listed in the chapter in terms of their monetary value. What team is most valuable? A. Michigan Wolverines B. Ohio State Buckeyes C. Notre Dame Fighting Irish D. Texas Longhorns E. Alabama Crimson Tide
B
The top national statutory corporate tax rates in 2018 among sample countries ranged from ______ percent in Bermuda to ______ percent in the United Arab Emirates (UAE). A. 15; 45 B. 0; 55 C. 0; 45 D. 15; 55 E. 5; 55
B
What are the corporate tax rate percentages in the United States, Mexico, and Canada, respectively? A. 30; 30; 25 B. 21; 30; 26.5 C. 35; 25; 30 D. 30; 25; 20 E. 35; 30; 25
B
What is the broad term that refers to all other terms listed below. The term can apply to all divisions and departments (such as "We are an equal opportunity employer"), or to a single department ("Employees in this department must take at least one training and development course each year"). A. Rules B. Policies C. Methods D. Procedures E. Guidelines
B
What statement below is FALSEf? A. Conflict may help managers identify problems. B. Conflict is always bad. C. Conflict can serve to energize opposing groups into action. D. Conflict can be managed. E. Conflict can arouse emotions.
B
Which factor below commonly prohibits effective resource allocation? A. Benchmarking B. Placing too great an emphasis on short-run financial criteria C. Reengineering D. Reshoring E. Retrenchment
B
Which statement below is not a guideline for developing an organizational chart? A. Avoid a functional-type structure for all but the smallest firms. B. Make sure only presidents of divisions report to the CEO. C. Make sure the CEO of the firm does not also carry the title of President. D. Make sure the chair of the board is not also the CEO or president of the company. E. Make sure every executive has one boss; lines in the chart should be drawn accordingly, assuring unity of command.
B
Which statement below is FALSE? A. Consumer goods companies tend to emulate the divisional structure-by-product form of organization. B. Changes in structure often require changes in an organization's strategies. C. Changes in strategy often require changes in an organization's structure. D. Structure dictates how an organization's resources will be allocated. E. Symptoms of an ineffective organizational structure include too many meetings being attended by too many people.
B
Which statement below is FALSE? A. For a firm to ignore social media communication by employees may be irresponsible. B. Many companies illegally monitor the social media activities of employees and prospective employees. C. Whenever a company discovers through social media that an employee or potential employee is Muslim, disabled, gay, or over 40 years old and then denies a promotion or hires someone else, that "social media discovery information" could be the basis of a discrimination suit against the firm. D. It is legal to check your social media accounts during work. E. Companies have the legal right to monitor employees' conduct and the legal duty to do so only if there is sufficient reason for concern.
B
Which statement below is FALSE? A. Prior research suggests that being unethical is abnormal, rare, and aberrant behavior perpetrated by people who are abhorrent. B. Donald Palmer recently reported that misconduct is most often done by people who party weekly. C. Donald Palmer recently reported that misconduct is a normal phenomenon. D. Donald Palmer recently reported that wrongdoing is as prevalent as rightdoing.
B
Which statement below is FALSE? A. Reengineering is characterized by many tactical (short-term, business function-specific) decisions. B. Reengineering is an analogous term for benchmarking. C. Reengineering does not usually imply job loss or employee layoffs. D. Reengineering does not usually affect an organizational chart. E. Reengineering does not usually affect the organizational structure.
B
Chapter 8's exemplary strategist, Jamie Dimon, CEO of JP Morgan, says successful strategic planning has more to do with heart than mind. What does Dimon say this means? A.Applaud people for preserving harmony by not speaking. B.Value your own expertise and experiences more than the expertise and experiences of others. C.Recognize people; admit they have all the answers. D.Provide people a platform to which they can contribute. E.Employees are the backbone of all firms.
d
Which statement(s) below is FALSE? A. A recommended guideline in developing an organizational structure is to avoid having a particular person reporting to more than one person in the chain of command. B. The percentage of large companies in the United States with a chief operating officer (COO) has declined almost every year for a decade, to about 60 percent today. C. Organizational structure is more a strategy implementation than a strategy formulation issue. D. A recommended guideline in developing an organizational structure is to avoid letting a single individual be both chairman of the board and CEO of a company. E. Organizational structure is important for gaining and sustaining competitive advantage.
B
Which statement(s) is TRUE? A. New equity issued in a given year goes on the treasury stock row on a balance sheet. B. Sometimes firms will increase their Treasury Stock near the end of the quarter, or near the end of the year, to inflate their EPS "artificially". C. Another name for the balance sheet account—additional-paid-in-capital—is treasury stock. D. In developing projected financial statements, the retained earnings row is used as the plug figure. E. Balance sheets will not balance if retained earnings are negative.
B
Exports of goods and services from the United States account for what percent of U.S. gross domestic product (GDP)? In contrast, as a percent of gross domestic product, exports comprise what percent of the German economy? A.3.5; 25.6 B.33.5; 65.6 C.53.5; 85.6 D.13.0; 46.0 E.10; 50
d
In Japan, business relations operate within the context of ______, which stresses group harmony and social cohesion. In China, business behavior revolves around ______, or personal relations. In South Korea, activities involve concern for ______, or harmony based on respect of hierarchical relationships, including obedience to authority. A. Inhwa; Guanxi; Wa B. Wa; Guanxi; Inhwa C. Wa; Inhwa; Guanxi D. Guanxi; Inhwa; Wa E. Guanxi; Wa; Inhwa
B
How many basic types of organizational structure are discussed in the chapter? A.9 B.11 C.3 D.7 E.5
d
______ is defined by Black's Law Dictionary as the offering, giving, receiving, or soliciting of any item of value to influence the actions of an official or other person in discharge of a public or legal duty. A. Solicitation B. Bribery C. Lobbying D. Scamming E. Seduction
B
The domestic food industry ________, so Kraft Foods is focusing on foreign acquisitions. A.is falling 5 percent per year B.is growing 7 percent per year C.is stagnant D.is growing 3 percent per year E.is falling 1 percent per year
d
What is the broad term that refers to all other terms listed below. The term can apply to all divisions and departments (such as "We are an equal opportunity employer"), or to a single department ("Employees in this department must take at least one training and development course each year"). A.Rules B.Procedures C.Methods D.Policies E.Guidelines
d
What percent tax on foreign earnings held offshore in cash accounts was imposed by new U.S. federal tax law in 2018? A.5.5 B.10.5 C.25.5 D.15.5 E.20.5
d
What three retailers are discussed in the chapter as being the top 3 Green Power-Use retailers in 2017. A.Best Buy, Staples, and McDonald's B.Marriott, Wal-Mart, and Hilton C.Ross Stores, Gap, and Buffalo Wild Wings D.Kohl's Department Stores, Starbucks (company-owned café retail stores), IKEA E.Motel 6, Target, and The North Face
d
When developing an organizational chart, you should A.recommend dual titles for executives. B.make sure that the chief financial officer is not at the same level as the chief operating officer (COO). C.have employees report to more than one person in the chain of command. D.have division presidents report to a chief operating officer (COO). E.use the title "president" for the top executive of the firm.
d
Which factor below commonly prohibits effective resource allocation? A.Retrenchment B.Benchmarking C.Reshoring D.Placing too great an emphasis on short-run financial criteria E.Reengineering
d
Which is NOT a characteristic of policies? A.Reduce the amount of time managers spend making decisions B.Let both employees and managers know what is expected of them C.Allow coordination across organizational units D.Represent the basis for allocating resources E.Provide a basis for management control
d
Which is NOT a major factor that commonly prohibits effective resource allocation? A.A reluctance to take risks B.Organizational politics C.A lack of sufficient knowledge D.Underprotection of resources E.Having vague strategy targets
d
Which of the following sequences of marketing activities is correct? A.Product positioning, market segmentation, target marketing B.Market segmentation, product positioning, target marketing C.Target marketing, product positioning, market segmentation D.Market segmentation, target marketing, product positioning Your answer is correct. E.Product positioning, target marketing, market segmentation
d
Which of the following statements is TRUE regarding the issuance of corporate bonds in the United States? A.The practice of firms issuing bonds to buy back their own stock and to pay cash dividends to shareholders is illegal. B.A large recent bond transaction was Anheuser-Busch InBev's $4 billion bond issuance to purchase SAB Miller. C.Firms issue bonds to finance acquisitions, to buy back their own stock (called preferred stock), and to refinance old debt. D.The year 2017 was the seventh straight year that a record dollar value of bonds was sold in the United States, totalling more than $1.5 trillion. E.Bonds were discontinued for use in the United States.
d
Which statement below is FALSE? A.Prior research suggests that being unethical is abnormal, rare, and aberrant behavior perpetrated by people who are abhorrent. B.Donald Palmer recently reported that wrongdoing is as prevalent as rightdoing. C.Donald Palmer recently reported that misconduct is a normal phenomenon. D.Donald Palmer recently reported that misconduct is most often done by people who party weekly.
d
Which statement below is FALSE? A.Workplace romance can be detrimental to workplace morale and productivity for a number of reasons. B.Some workplace romances actually improve work performance. C.An organization probably should not strictly forbid workplace romance, because such a policy could be construed as an invasion of privacy, overbearing, or unnecessary. D.Workplace romances actually decrease work performance, adding a dynamism and energy that translates into decreased morale, communication, creativity, and productivity. E.In some states, such as California, managers can be held personally liable for damages that arise from workplace romance.
d
Which statement(s) below is FALSE? A.Organizational structure is more a strategy implementation than a strategy formulation issue. B.A recommended guideline in developing an organizational structure is to avoid letting a single individual be both chairman of the board and CEO of a company. C.Organizational structure is important for gaining and sustaining competitive advantantage. D.The percentage of large companies in the United States with a chief operating officer (COO) has declined almost every year for a decade, to about 60 percent today. E.A recommended guideline in developing an organizational structure is to avoid having a particular person reporting to more than one person in the chain of command.
d
Which term(s) below would not be a good annual objectives? A.Reduce costs 10%. B.Add 50 new sales representatives in Europe. C.Reduce long-term debt by 30%. D.Add new suppliers as soon as possible. E.Increase revenues 10%.
d
Workplace romance A.is an intimate relationship between two employees, one of whom is not consenting. B.should be strictly forbidden by organizations. C.is defined as unwelcome sexual advances, requests for sexual favors, and other verbal or physical conduct of a sexual nature. D.simply happens so organizations should determine how to best manage the phenomenon. E.is defined as illegal by the Equal Employment Opportunity Commission.
d
A(n) ______ reveals how a firm's operations impact the natural environment. This document discloses to shareholders information about the firm's labor practices, product sourcing, energy efficiency, environmental impact, and business ethics practices. A.form 10K B.form 8K C.Annual Report D.environmental report card E.sustainability report
e
According to Table 8-5 in Chapter 8, what are the three most corrupt countries in the world? A.Vietnam, Thailand, Somalia B.Congo, Somalia, Libia C.Iraq, Iran, Syria D.Syria, Somalia, Libya E.Somalia, South Sudan, North Korea
e
According to the ISO 14001 standard, a community or organization is required to put in place and implement a series of practices and procedures that, when taken together, result in a/an ______. A.environmental report card B.sustainability report C.sustainability certification system D.environmental annual report E.environmental management system (EMS)
e
According to the International Standards Organization, the word _____ is defined a surrounding in which an organization operates, including air, water, land, natural resources, flora, fauna, humans, and their interrelations. A.resource B.ecological C.sustainability D.business E.environment
e
According to Schein, what statement below is not included as a useful element in linking culture to strategy? A.Designing of physical spaces, facades, and buildings B.Deliberate role modeling, teaching, and coaching by leaders C.How the organization is designed and structured D.Explicit reward and status system and promotion criteria E.Benchmarking
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Americans tend to use first names instantly in business dealings with foreigners, but foreigners find this presumptuous. In what country are first names used only among family members and intimate friends, with even longtime business associates and coworkers shying away from the use of first names? A.Brazil B.South Korea C.Australia D.England E.Japan
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In Japan, business relations operate within the context of ______, which stresses group harmony and social cohesion. In China, business behavior revolves around ______, or personal relations. In South Korea, activities involve concern for ______, or harmony based on respect of hierarchical relationships, including obedience to authority. A.Guanxi; Inhwa; Wa B.Inhwa; Guanxi; Wa C.Wa; Inhwa; Guanxi D.Guanxi; Wa; Inhwa E.Wa; Guanxi; Inhwa
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In contrast to strategy formulation, strategy implementation focuses more on _____. A.BCG analysis B.effectiveness rather than efficiency C.SWOT analysis D.vision and mission statement assessment E.motivation skills rather than analytical skills
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It has become ________, since uniform standards defining environmentally responsible company actions are rapidly being incorporated into our legal landscape. A.increasingly easy for firms to get away with placing "green" terminology on their products without any oversight B.more common for consumers to be cynical about corporate environmental claims C.customary for firms to use terms like "organic," "green," or "earth-friendly" when their products don't warrant it D.impossible for firms to omit "green" terminology from their labels E.more and more difficult for firms to make "green" claims when their actions are not substantive, comprehensive, or even true
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Oceans cover more than ______ percent of the earth. A.41 B.51 C.31 D.61 E.71
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The U.S. Foreign Corrupt Practices Act (FCPA) governs ______ in the United States and has stepped up enforcement. A.lobbying B.scamming C.seduction D.solicitation E.bribery
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The shares of stock of a firm that are owned by the firm itself are called _____. A.convertible stock B.goodwill C.retained earnings D.preferred stock E.treasury stock
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The term "corporate wellness" has largely been replaced by what new term? A.Corporate vitality B.Corporate healthiness C.Sustainability D.Corporate fitness E.Corporate well-being
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The ______ family of standards concerns the extent to which a firm minimizes harmful effects on the environment caused by its activities and continually monitors and improves its own environmental performance. A.Environmental management system (EMS) B.Environmental Protection Agency (EPA) C.osHA D.Sustainability report standard E.ISO 14000
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What country is especially attractive for manufacturing products that are bulky or costly to transport, such as automobiles? A key variable hurting this country is drug-related violence since its homicide rate exceeds 15 people per 100,000, compared with a per-capita rate of about 5.0 in the United States and 1.1 in China. A.Venezuela B.India C.Brazil D.South Korea E.Mexico
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What country ranks about 90th out of 190 countries in terms of doing business due to human-rights' issues and substantial disregard for copyright, patent, and trademark rules of law? A.India B.Japan C.Mexico D.Indonesia E.China
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What statement below is FALSEf? A.Conflict can be managed. B.Conflict can arouse emotions. C.Conflict can serve to energize opposing groups into action. D.Conflict may help managers identify problems. E.Conflict is always bad.
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What type of structure is the most complex of all the organizational designs or structures? A.Conglomerate B.Functional C.Strategic business unit (SBU) D.Division by process E.Matrix
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What country's strategic plan is to develop and use quantum computers to gain world dominance and superiority in information technology, financial systems, power grids, and military weapons? A.Great Britain B.Germany C.North Korea D.Russia E.China
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Which item is included in net worth? A.Retained earnings and common stock. B.Common stock C.Additional paid-in-capital D.Retained earnings E.Retained earnings, common stock, and additional paid-in capital.
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Which statement below is not a guideline for developing an organizational chart? A.Make sure the chair of the board is not also the CEO or president of the company. B.Make sure the CEO of the firm does not also carry the title of President. C.Make sure every executive has one boss; lines in the chart should be drawn accordingly, assuring unity of command. D.Avoid a functional-type structure for all but the smallest firms. E.Make sure only presidents of divisions report to the CEO.
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Which statement below is not a guideline for developing an organizational chart? A.Decentralize, using some form of divisional structure, whenever possible. B.Make sure span of control is reasonable, probably no more than 10 persons reporting to any other person. C.Use an SBU type structure for large, multidivisional firms. D.Make sure functional executives such as CFO, CIO, CMO, CSO, R&D, CLO, CTO, and HRM report to the CEO, not to the COO. E.Reserve the title president for the CEO of the firm.
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Which statement below is FALSE? A.Among 342 professions in the United States, women earn more than men in only nine. B.On average, women, earn 25 percent less than men in the United States. C.In the United States today, the average age for women to get married is 30 years old for those with a college degree, and 26 years old for those with only a high school degree. D.More women than men earn both undergraduate and graduate degrees in the United States. E.There are more female CEOs in the United States than male CEOs.
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Which statement below is FALSE? A.Reengineering is characterized by many tactical (short-term, business function-specific) decisions. B.Reengineering does not usually affect an organizational chart. C.Reengineering does not usually affect the organizational structure. D.Reengineering does not usually imply job loss or employee layoffs. E.Reengineering is an analogous term for benchmarking.
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Which statement(s) is TRUE? A.New equity issued in a given year goes on the treasury stock row on a balance sheet. B.Another name for the balance sheet account—additional-paid-in-capital—is treasury stock. C.In developing projected financial statements, the retained earnings row is used as the plug figure. D.Balance sheets will not balance if retained earnings are negative. E.Sometimes firms will increase their Treasury Stock near the end of the quarter, or near the end of the year, to inflate their EPS "artificially".
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Who is the exemplary strategist who is trying to convert all smokers globally to a new smokeless tobacco product that is much safer even than e-cigarettes? A.The CEO of Burlington Tobacco B.The Surgeon General C.OSHA (Occupational Safety and Health Administration) D.The CEO of Reynolds Tobacco E.The CEO of Philip Morris
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_____ generates about 62 million tons of solid waste every year, and that amount is expected to increase fivefold by 2051. Currently only about 28 percent of the country's garbage is treated and processed. A.Nigeria B.Russia C.Indonesia D.Vietnam E.India
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