MGT 173 Quiz 1

A financial analysis, human resources analysis, marketing analysis, and operations analysis are all characteristics of: a) Internal situational analysis b) External situational analysis c) SWOT analysis d) MAPP analysis

A

The three basic components of a logic model are: a) Resources, work processes, and desired results b) Program theories, program application, and program evaluation c) Theory, applied work, and data d) Planning, activities, and feedback loops

A

Collecting samples, testing samples, and reporting results are all examples of which components of a logic model? a) Desired results b) Work processes c) Feedback d) Resources

B

Generally a business plan should project approximately how many years in the future? a) 1 year b) 3-5 years c) 10-15 years d) At least 20 years

B

The letters in "SWOT" analysis stand for: a) Scientific method, written report, outlined methods, timetables b) Strategies, workers, opponents, theories c) Strengths, weaknesses, opportunities, threats d) Situation, work flow, order of events, total output

C

Which of the following is not one of the 3 key components of situational analysis? a) External situational analysis b) Internal situational analysis c) Inventory of desired results d) Dissemination of analysis results

D

For the purposes of managing programs, data and information are different in that: a) Data is essentially raw or unorganized information b) Information is data that has been organized, accurate, and timely c) Information is presented in a context that gives it meaning and relevance d) Data alone may be difficult to interpret, but information increases understanding e) All of the above

E

A logic model focuses only on the program itself, and should not take into account the external environment of the program.

False

Developing/strategizing for a new program is almost identical to the process of developing/strategizing for an established program.

False

Projects and Programs mean the same thing, and the terms can be used interchangeably

False, because programs are usually smaller and more focused; temporary and more specific

Examples of a manager's interpersonal roles include: a) Figurehead and liaison b) Monitor and spokesperson c) Negotiator and resource allocator d) Disseminator and entrepreneur

a. Figurehead and liaison

Management decisions can be divided into two sub-sets: a) Problem-solving decisions and opportunistic decisions b) Personnel decisions and program decisions c) Short-term decisions and long-term decisions d) Operational decisions and outcomes decisions

a. problem-solving decisions and opportunistic decisions

Communicating, evaluating, and marketing are all examples of: a) Core management activities b) Facilitative management activities c) Supplemental management activities d) Essential management activities

b. Facilitative management activities

Which of the following is not one of the three distinct types of work done in health programs? a) direct work b) theoretical work c) support work d) management

b. theoretical work

The three core management activities are: a) Hiring, administration, and project mapping b) Supporting, directing, and synthesizing c) Delegating, disciplining, and analyzing d) Developing/Strategizing, designing, and leading

d. developing/strategizing, designing, and leading

Which of the following is not one of the four elements of "respect for persons"? a) autonomy b) truth telling c) confidentiality d) fidelity e) reciprocity

e. reciprocity

Projects usually differ from programs in that they are: a) Longer and more permanent b) Longer and less focused c) Smaller and more focused d) Temporary and more specific e) Either (c) or (d)

e. smaller more focused temporary and more specific

A manager should never change program objectives once work has begun.

false

Because the external environment of health programs can be difficult to predict, it is best not to specify a timeframe in which goals/objectives should be completed.

false

Managers typically perform all 3 of the core management activities only if they are at higher levels within an organization

false

the core activities of managers are usually carried out independently of one another

false

An analysis which focuses on the shared values of participants would likely be part of a human resource analysis, a component of an internal situational analysis.

true

Health Determinants include personal, social, and environmental factors, but do not include economic factors.

true

Health services are a health determinant

true

Nonmaleficence is rooted in medical ethics, and can be though of as "First, do no harm."

true

Policy Competence is becoming increasingly important for managers

true

Scanning, monitoring, forecasting, assessing, and disseminating information are the five steps of an external situational analysis.

true

a program is a type of organization

true