MGT 2530 Ch. 1-5 PQs

When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of

CWB

________ are the generation that currently makes up the largest number of individuals in America.

Gen Zers

__________ programs help employees to integrate, assimilate, and transition to new jobs.

Onboarding

________ is the extent to which an individual identifies with an organization and commits to its goals.

Organizational commitment

Different motivators are needed for employees working at small firms. These include all of the following except -a "one style fits all" approach -flexible work hours -reward(s) for good performance -involve employees in decision making -recognition for good performance.

a "one style fits all" approach

Harold Kelley hypothesized that people make causal attributions by observing

consensus, distinctiveness, and consistency

What is Step 1 in the three steps of the applied approach to problem solving?

define the problem

Which of the following is not a content theory of motivation? -acquired needs theory -Maslow's hierarchy of needs theory -self-determination theory -equity theory -Theory X and Theory Y

equity theory

Spatial intelligence is most likely to be valuable to a

fighter pilot

A person who __________________ is relatively unconstrained by situational forces and effects environmental change.

has a proactive personality

Lorenzo, a new lawyer at Hughes, Hernandez, and Long, is under pressure to maximize his billable hours. If he doesn't bill enough hours, he will receive negative performance reviews and is likely to lose his job. Lorenzo starts rounding up the minutes on each of his phone calls and meetings to the next 10-minute level. This is an example of

ill-conceived goals

Which of the following is the most fixed of a person's individual differences? -attitudes -intelligence -self-efficacy -self-esteem -emotions

intelligence

The potential to understand and regulate yourself is ___________________ intelligence.

intrapersonal

Which of the following is not an element of emotional intelligence? -self-awareness -social awareness -relationship management -intrapersonal intelligence -self-management

intrapersonal intelligence

Self determination theory focuses on the needs that drive __________ motivation

intrinsic

Which of the following is not one of the basic dimensions of the Big Five personality dimensions? -locus of control -extraversion -openess to experience -conscientiousness -agreeableness

locus of control

A person will experience ______________ when his or her outcome to input ratio is less than that of a relevant comparison person.

negative inequity

___________ refers to how long we focus on an activity

persistance

If your goal is to do well in school and graduate on time and with honors, you are likely to experience __________ emotions such as joy, gratitude, pride, satisfaction, contentment, and relief.

positive

Stage 1 of social perception is

selective attention/comprehension

Devon enjoys the job that he's been at since graduating from college three years ago. He has a friend who just took a similar position at another firm and the company has an opening that would fit Devon's experience. The company is offering a 20 percent wage increase, as well a leadership role after a three-month training program. When considering this offer, Devon is thinking about ________ factors

situation

With only five years left until his planned retirement, Edward was quite upset when he was removed from a project team comprised mostly of Millennials. It is quite possible that the Millennials were reacting to a __________ of older workers.

stereotype

Interpersonal skills ivolve all of the following EXCEPT -active listening -positive attitudes -effective communications -respectful interactions -teamwork

teamwork

Danny is convinced that the new recycling program implemented at his company is worth the extra effort of sorting his waste. He believes in this so strongly that he reminds everyone in the department that they should all get on board and gives an extensive presentation at the monthly meeting. Danny values

universalism

Schwartz's model suggest that

values may conflict with each other

Noel says, "I can type 70 words per minute with no errors." He is expressing

a high self-efficacy

Which of the following is not an example of a hygiene factor in Herzberg's motivator-hygiene model? -supervision -company policies -salary -working conditions -advancement

advancement

People with _________________ often see the causes of events in their lives as due to luck or other environmental factors.

an external locus of control

What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?

assimilation

Personal attitudes affect _______________ via _______________

behavior; intentions

You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.

behavioral

What kind of a response is a manager completing when he or she eliminates the situation in which the problem occurs?

dissolving

The ________ model suggests that managers should monitor employees' perceptions of fairness.

equity

Expectancy theory states that people are motivated to behave in ways that produce desired combinations of _______________ outcomes.

expected

If a person views a situation as having high consensus, high distinctiveness, and low consistency, he or she is likely to make an attribution of

external causes

________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties

indirect blindness

The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor

individual

The _________ perspective states that behavior is a function of interdependent person and situation factors

interactional

The need for belonging is part of the need for

love

The final step of the 3-step approach of the organizing framework is

make recommendations

Which of the following is NOT a soft skill? -active listening -operations -problem solving -decision making -critical thinking

operations

________________ is the extent to which a job enables an individual to experience freedom, independence, and discretion.

Autonomy

_______ are the statistical measurements of populations and their qualities (such as age, race, gender, or income) over time.

Demographics

Rosario and Pamela work together. They are also friends outside of work. Rosario and Pamela are constantly texting each other. Their supervisor comments that, while this might be fine outside of work, it's inappropriate to constantly text each other in the office. This is an example of

context of interaction

The organizational dimensions of diversity include all of the following except -management status -union affiliation -work location -seniority -income

income

Core self-evaluations represent a broad personality trait comprised of all of the following except -emotional stability -generalized self-efficacy -locus of control -interpersonal intelligence -self-esteem

interpersonal intelligence

______________ occurs when an individual is "turned on to one's work because of the positive internal feelings that are generated by doing well."

intrinsic motivation

Examples of organizational citizenship behavior (OCB) include all of the following except -constructive statements about the company. -suggestions for improvement. -training and onboarding programs. -not expressing interest in the work of others. -respecting housekeeping rules.

not expressing interest in the work of others.

Marie works as a project manager for a major consumer products firm. She works with beliefs, perceptions, and informal obligations about what she is entitled to receive in return for what she provides to the organization. Marie's beliefs represent a(n)

psychological contract

Manuel works for ABC Corporation. He feels quite comfortable expressing his opinions about a wide variety of issues facing the company without fear of reprisal. This reflects ABC's

psychological safety