MGT 258 Exam

___ is the relatively stable set of behaviors, attitudes, and emotions displayed over time that makes people different from each other.

Personality

___ refers to the risk associated with changes in laws and government schemes that directly affect the way foreign companies conduct business.​

Policy uncertainty

___ is defined as a philosophy and collection of planned change interventions designed to improve an organization's long-term health and performance.

Organizational development

The General Agreement on Tariffs and Trade (GATT) _____.

protected intellectual property

From a legal perspective, the two kinds of sexual harassment are _____.

quid pro quo and hostile work environment

Employee turnover is always bad for an organization

False

Before beginning to recruit job applicants, organizations must _____.

Conduct a job analysis

___ are defined as workplace cultures in which workers perceive that new ideas are welcomed, valued, and encouraged.

Creative work environments

A job specification summarizes the basic tasks, duties, and responsibilities of a job, and a job description summarizes the qualifications needed to successfully perform the job.

False

Cognitive ability tests are also called aptitude tests.

False

Dysfunctional turnover is the loss of high-performing employees due to unplanned downsizing

False

A _____ is a performance appraisal process in which feedback is obtained from the boss, subordinates, peers and co-workers, as well as the employees themselves.

360-degree feedback

____ is used to assess how well managers and their families are likely to adjust to foreign cultures.

Adaptability screening

Which of the following types of tests accurately predicts job performance in almost all kinds of jobs?

Cognitive ability tests

Identify a true statement about functional departmentalization.

Companies tend to use functional departmentalization when they are small or just starting out.

The primary advantage of a structured interview is its ability to:

Compare applicants more easily

____ pay structures have few pay levels and small differences in pay between levels.​

Compressed

A technology _____ begins with the birth of a new technology and ends when that technology reaches its limits and dies as it is replaced by a newer, substantially better technology.

Cycle

___ consists of differences such as personality and attitudes that are learned only through extended interaction with others and are communicated through verbal and nonverbal behaviors.

Deep-level diversity

____ is a method in which a company builds a new business or buys an existing business in a foreign country.

Direct Foreign Investment

___ is intentional discrimination that occurs when people are purposefully not given the same hiring, promotion, or membership opportunities because of their race, sex, age, ethnic group, national origin, or religious beliefs.

Disparate Treatment

An individual's _____ refers to his or her tendency to respond to situations and events in a predetermined manner.

Disposition

Which of the following is NOT one of the Big Five personality dimensions?

Empathy

Fully functional change occurs when incremental improvements are made to a dominant technological design. In a fully functional change, the improved version of the technology is fully backward compatible with the older version.

False

Job enlargement and job enrichment mean essentially the same thing.

False

One of the reasons that matrix organizations are difficult to manage is that the organizational structure violates the principle of delegation of authority.

False

The North American Free Trade Agreement (NAFTA) is a regional trade agreement between Canada and the United States. No other nations have signed this trade agreement.

False

When conducting global business, companies should attempt to identify the two types of political risk, which are political uncertainty and economic uncertainty.

False

Wrongful discharge is a legal doctrine that requires a manager to have the approval of the human resource manager to terminate employees.

False

The central concern of the job characteristics model (JCM) is _____.

Internal Motivation

The managers of a company decided to lay off about twenty percent of their employees to cope with the financial loss they incurred over the year. This is an example of a(n) _____.

Involuntary Separation

Which of the following statements is true about the compression approach to managing innovation?

It is used during periods of incremental change

__ is the number, kind, and variety of tasks that individual workers perform in their jobs.

Job Design

Bona fide occupational qualifications are most likely to be included in a(n) _____.

Job Specification

Robert Mondavi Wineries entered into an agreement with Baron Philippe de Rothschild, owner of Boreaux's First Growth chateau, to produce a top quality wine in California. The two companies working together to create a new product is an example of _____.

Joint Venture

Which of the following is an aspect of the experiential approach to learning?

Multifunctional Teams

Which of the following factors helps a company determine the growth potential of a foreign market?

Purchasing Power

Which of the following is a trend that has allowed companies to skip the phase model when going global?

Quick, reliable air travel

Which of the following job positions most likely requires people with high degree of extraversion?

Salesperson

____ can be best defined as solving problems by consistently applying the same rules, procedures, and processes.

Standardization

The _____ interview uses only standardized, job-related interview questions that are prepared ahead of time so that all candidates are asked the same questions.

Structured

____ are long-term, low-interest loans, cash grants, and tax deductions used to develop and protect companies in special industries.

Subsidies

Which of the following is NOT an example of a diversity principle that will help managers do a better job of managing company diversity?

Tailor opportunities to groups and not individuals.

____ is defined as the knowledge, tools, and techniques used to transform inputs into outputs.

Technology

____ is a legal doctrine that requires employers to have a job-related reason to terminate employees.​

Wrongful Discharge

An organic organization is characterized by broadly defined jobs and responsibility; loosely defined, frequently changing roles; and decentralized authority and horizontal communication based on task knowledge.

True

Diversity helps companies save money by reducing turnover, decreasing absenteeism, and avoiding expensive lawsuits

True

Empowerment can lead to changes in organizational processes because meaning, competence, impact, and self-determination produce empowered employees who take active rather than passive roles in their work.

True

Functional departmentalization organizes work and workers into separate units responsible for particular business functions or areas of expertise.

True

If managed properly, the shift from surface- to deep-level diversity can result in reduced prejudice and conflict as well as lead to stronger social integration.

True

Organizational structure is the description of the vertical and horizontal configuration of departments, authority, and jobs within a company

True

Technological discontinuities are followed by discontinuous change, which is characterized by technological substitution and design competition

True

The glass ceiling is the so-called invisible barrier that prevents women and minorities from advancing to the top jobs in organizations.

True

Two factors that help companies determine the growth potential of foreign markets are the purchasing power of the consumers and types of foreign competitors already in the market.

True

Validation is the process of determining how well a selection test or procedure predicts future job performance.

True

A(n) _____ is an agreement in which a foreign business owner pays a company a fee for the right to conduct that business in his or her country.

cooperative contract

​Maria, the owner of a large multinational company, believes that the different regional centers should not have to run to her for all decisions. She believes that the company can be more efficient if the people closest to the problem have the ability to make the decisions necessary to solve the problems. To implement her beliefs, Maria has delegated power to the regional centers of the company. This is an example of _____.

decentralization

The glass ceiling is most closely associated with _____.

ethnic, racial, and gender discrimination

Over the long run, the best way for a company to sustain competitive advantage is to create _____ year after year.

innovation streams

The purpose of pre-departure language and cross-cultural training is to _____.

reduce the uncertainty felt by expatriates