MGT 306 chapter 10

Which of the following does user testing measure?

A user's experience interacting with a product How well users can learn to use a product How satisfied users are with a product

Which of the following are types of primary research? (Choose every correct answer.)

Administering surveys Conducting experiments Conducting interviews

Which of the following should you do when planning the makeup of a report? (Choose every correct answer.)

Anticipate how long you want the report to be. Consider how formal to make the writing. Consider the preferences of your intended audience

In which of the following ways should surveys be used? (Choose every correct answer.)

As an aid to interpreting data As a preliminary step in a larger experiment As a way of collecting demographic information

Which of the following are techniques that can help you avoid interpretation errors? (Choose every correct answer.)

Avoid data from special interest groups when possible. Avoid drawing a cause-effect relationship with data that is correlated.

Which of the following characteristics are integral to a well-written report? (Choose every correct answer.)

Coherence Consistency Objectivity

What is the first step in writing a group report?

Determine the problem and purpose.

Edna's boss tells her that although she's clearly a creative and talented writer, he's having trouble understanding the ideas in her report. Which of the following should she do?

Edit the writing to be clearer and more concise.

Which of the following can you use to help maintain the reader's interest in a report?

Efficient wording

What are the most frequently read and arguably the most important parts of a report? (Choose every correct answer.)

End Beginning

Which of the following are considered the basis for determining whether someone belongs in a research group? (Choose every correct answer.)

Expertise Availability Skills

Which of the following are commonly used as a basis for structuring a report? (Choose every correct answer.)

Factors Place Time

Which of the following are examples of external reports? (Choose every correct answer.)

Financial reports for shareholders Reports for clients of a consulting firm Environmental-impact reports

Which of the following are exhibited by a good report outline? (Choose every correct answer.)

Grouping Ordering Hierarchy

Which of the following are used to break up the text of a report and highlight its overall structure? (Choose every correct answer.)

Headings Bulleted lists Indentations

What are descriptive statistics used to describe?

Helpful patterns in the data

Which of the following goals can internal reports help with? (Choose every correct answer.)

Helping an organization adapt to new circumstances Correcting organizational problems Preparing an organization to attempt new ventures

Which of the following are places where transitions can appear? (Choose every correct answer.)

In the middle of a section At the beginning of a section At the end of a section

Which problem is present in a report that discusses events that happened in the past, but also describes potential causes of the events as happening in the present?

Inconsistent time viewpoint

To turn data into predictions about how people will behave, what type of statistics should you use?

Inferential

What benefit does maintaining objectivity provide in report writing?

It adds credibility.

Which of the following statements are true of qualitative research? (Choose every correct answer.)

It begins with general questions. It is used to study natural phenomena. It enables you to interpret data.

Which of the following can you search simultaneously using an online database such as ABI/Inform? (Choose every correct answer.)

Journals Newspapers Magazines

Which of the following audiences are business reports primarily aimed at?

Key decision makers

Which of the following are important to consider when choosing which media to use for group collaboration? (Choose every correct answer.)

Members' distance from each other Members' technological preferences Members' time constraints

Which of the following are common factors you might need to investigate when writing a report? (Choose every correct answer.)

Possible causes of a problem Subtopics Points of comparison

Which of the following can help you understand the problem you are tackling in a report? (Choose every correct answer.)

Querying the company's database Studying the company's files Talking with experts

Which of the following are alternative terms for a purpose statement? (Choose every correct answer.)

Research objective Report objective

Which of the following are common types of reports used by organizations? (Choose every correct answer.)

Research papers Oral presentations Fill-in forms

Which of the following are available from online library periodical databases? (Choose every correct answer.)

Source citations Full-text articles

When the problem of a report consists of a simple lack of information, which of the following should you focus on investigating?

Subtopics of the main topic

Which of the following should be the focus of a business report?

The business problem

On which of the following factors should you base your evaluation of a business problem? (Choose every correct answer.)

The criteria you will use in your investigation The characteristics you want to investigate

Which of the following should be interpreted during the report-writing process? (Choose every correct answer.)

The data you gathered about your study topic The factors that affect the situation you are studying

Which of the following factors influence the kinds of reports you will write for an organization? (Choose every correct answer.)

The kind of organization The complexity of the organization The size of the organization

Which of the following must be true for a study to be ethical? (Choose every correct answer.)

The participants must be aware of risks. The participants must be voluntarily taking part. The participants must be assured that their personal information will remain confidential.

Which of the following kinds of information about websites do search engines compile and index? (Choose every correct answer.)

The sites' meta tags How often the sites are visited Where the sites link to

Which of the following are true of reports? (Choose every correct answer.)

They are objective. They help in making informed decisions. They are orderly.

Which of the following are true of collaborative workplaces? (Choose every correct answer.)

They rely on teams rather than on individuals. They use computer tools to make working together easier. They combine knowledge from several individuals.

Several company executives are considering expanding into a new market. Which of the following types of information would be most useful to them?

What products are in demand

Which of the following situations is best addressed by writing a business report?

Your company needs a new supplier for one of its product lines.

Subtopics are most useful when your problem has to do with ______.

a lack of information

When you use a search engine, you search ______.

an index of the Internet

In the twenty-first century, organizations have become more ______.

collaborative

To prevent the reader from becoming confused, it is important to keep your time viewpoint ______.

consistent

When you evaluate a business problem, your first step should be to ______.

decide how you will evaluate the situation

The subject areas that you must look into to solve a report's problem are known as the ______.

factors

True or false: For a group project, it is best to rely on implicit ground rules.

false

True or false: The wording of the headings in your table of contents may vary from that of the headings in the body of your report.

false

To contextualize data for readers, you must ______.

identify patterns in it that are relevant to readers

When compiling a report, your first task should be to ______.

identify the problem

When writing the first draft of a report, you should aim to present your ideas ______.

in a logical order

The main principle behind internal review boards is ______.

informed consent

In order to make data meaningful to your readers, you must ______ it.

interpret

Unlike an outline, a table of contents should be ______.

made available to the reader

Although the bulk of the collaborating may take place by email, by discussion board, or through online collaborative authoring tools, it is important for members to have the ability to ______ at the start and end of the project.

meet face-to-face either in person or virtually

A report that examines water use patterns in four different geographical regions of the United States would most likely use a ______-based organizational pattern.

place

The part of your report that identifies the specific objective you want to achieve is called the ______.

purpose statement

Focus groups and personal interviews are forms of ______.

qualitative research

The most common way for businesses to collect and disseminate detailed corporate information is through ______.

reports

Once you have searched for possible explanations or solutions to a problem, you should then ______.

research each one

When analyzing why an undesirable situation has occurred, you should first ______.

search for possible explanations or solutions

Consulting previously conducted research is called ______.

secondary research

When you compose a long report, your outline should serve as the foundation for your ______.

table of contents

When writing a report collaboratively, the team ground rules should be generated by ______.

the group members

In a typical business situation, the leader of a group is ______.

the highest-ranking administrator

Selecting a small number of representative testers and having them perform a task with a product is ______.

the most common method of user testing

Words or sentences that show the relationships between the parts of a report are known as ______.

transitions

For each level of your report, you should have ______ subheadings.

v

To be relevant and helpful in your research, you should interpret your findings ______.

with the reader in mind

You should conduct primary research when ______.

you can't find the information you seek in secondary sources