MGT 3102 - Sample Final Exam

Union membership in the U.S. peaked in the: A. 1950s. B. 1980s. C. 1960s. D. 1990s.

A. 1950s.

The emotions that accompany an overseas assignment tend to follow a cycle of: A. honeymoon, culture shock, learning, and adjustment. B. culture shock, honeymoon, learning, and adjustment. C. honeymoon, learning, culture shock, and adjustment. D. learning, culture shock, adjustment, and honeymoon.

A. honeymoon, culture shock, learning, and adjustment.

A country, other than the parent country, in which an organization operates a facility, is the: A. host country. B. parent country. C. first country. D. third country.

A. host country.

The process of getting detailed information about jobs is known as: A. job analysis. B. work flow analysis. C. job review. D. job evaluation.

A. job analysis.

While the number of mandatory days of paid vacation in Western Europe is about 30 days, the U.S. companies typically offer: A. five paid holidays each year. B. 10 paid holidays each year. C. 20 paid holidays each year. D. more than 40 paid holidays each year. E. more than two weeks of paid holidays each year.

B. 10 paid holidays each year.

Which of the following is NOT true of the effects of unions on company performance? A. As a result of the type of pay system favored by unions, employees are more inclined to cooperate than compete with one another. B. Most studies show that union workers are less productive than nonunion workers. C. On average, union members receive higher wages and more generous benefits than nonunion workers. D. Union membership can reduce turnover by giving employees a route for resolving problems.

B. Most studies show that union workers are less productive than nonunion workers.

Which piece of U.S. legislation, along with the 1931 Davis-Bacon Act, legislated that federal contractors pay employees no less than the prevailing wage within the work area? A. The FLSA B. The Walsh-Healy Public Contracts Act C. The Equal Pay Act D. The Employment Standards Act

B. The Walsh-Healy Public Contracts Act

Which one of the following is true of Social Security benefits? A. Benefits are taxed as ordinary income at both the federal and state level. B. Workers who meet requirements receive retirement benefits according to age and earnings history. C. Workers are not required to meet any eligibility rules to receive benefits. D. The cost of the program is borne entirely by the employees who pay a payroll tax. E. The program covers railroad and federal, state, and local government employees.

B. Workers who meet requirements receive retirement benefits according to age and earnings history.

The principles of justice suggest that organizations prepare for problems by establishing: A. a hot-stove rule of discipline. B. a progressive discipline system. C. high standards for employee performance. D. at-will-employment policies.

B. a progressive discipline system.

Compensable factors: A. are generally statistically derived. B. are the characteristics of jobs that a firm values and chooses to pay for. C. usually vary significantly across job evaluation systems. D. describe all aspects of the jobs being evaluated.

B. are the characteristics of jobs that a firm values and chooses to pay for.

An organization that sets up one or a few facilities in one or a few foreign countries is a(n): A. global organization. B. international organization. C. multinational organization. D. exporting organization.

B. international organization.

A card-check provision: A. allows the employer, on behalf of the union, to automatically deduct union dues from the employees' paychecks. B. is an agreement that if a certain percentage-by law, at least a majority-of employees sign an authorization card, the employer will recognize their union representation. C. allows union membership which is not linked to an employee's workplace and which does not provide representation in collective bargaining, but does provide union affiliation and services. D. is a formal and binding pledge by the employer not to oppose organizing efforts elsewhere in the company.

B. is an agreement that if a certain percentage-by law, at least a majority-of employees sign an authorization card, the employer will recognize their union representation.

Under the Americans with Disabilities Act, an undue hardship is an action: A. deemed by the employer to be an inconvenience. B. requiring significant difficulty or expense. C. which represents a cost greater than the employee's first-year salary. D. deemed to be too costly to the "average" business within the industry.

B. requiring significant difficulty or expense.

When an organization is better than competitors at something and can hold that advantage over an extended period of time, it is said to have a(n): A. differentiated focus. B. sustainable competitive advantage. C. core competency. D. low-cost competitive advantage. E. optimum efficiency frontier.

B. sustainable competitive advantage.

Protean careers require that employees: A. look to the organization to provide job security. B. take responsibility to manage their own careers. C. need to be specialized at repetitive tasks. D. require a career ladder to climb to higher positions.

B. take responsibility to manage their own careers.

Which of the following is NOT a purpose of performance management systems? A. Administrative B. Developmental C. Investigative D. Strategic

C. Investigative

According to a study, ____ companies outsource at least one HR function. A. almost all B. almost six out of ten C. almost eight out of ten D. almost two out of ten

C. almost eight out of ten

An engineer accepting an assignment as a shift supervisor in order to develop his/her management skills is an example of a(n): A. lateral demotion. B. sabbatical. C. downward move. D. externship.

C. downward move.

According to Hofstede's cultural dimensions, a culture where people are expected to look after their own interests is high in: A. power distance. B. masculinity. C. individualism. D. uncertainty avoidance.

C. individualism.

Downsizing: A. would reduce an organization's short-term competitiveness. B. is useful in improving long-term organizational effectiveness. C. refers to the planned elimination of personnel. D. is most effective for organizations that follow high-involvement work practices. E. can be used to strengthen the social networks in the organization.

C. refers to the planned elimination of personnel.

An individual wishing to file a complaint with the EEOC or a similar state agency must file the complaint within _____ days of the incident. A. 30 B. 60 C. 90 D. 180

D. 180

Which legislative/regulatory actions are under the direct control of the President? A. Constitutional amendments B. Judicial decisions C. Legislation D. Executive orders

D. Executive orders

Which of the following is the first emotional stage associated with a foreign assignment? A. Culture shock B. Learning C. Adjustment D. Honeymoon E. Acculturation

D. Honeymoon

Which one of the following is NOT true of performance bonuses? A. They must be re-earned during each performance period, since they are not rolled into pay base. B. They may be linked to objective performance, rather than subjective ratings. C. They give the organization great flexibility in deciding what kinds of behavior to reward. D. They are among the most expensive forms of group incentives.

D. They are among the most expensive forms of group incentives.

Which of the following legally required employer-provided benefits help workers injured on the job? A. Social security B. Unemployment insurance C. Group insurance D. Workers' compensation

D. Workers' compensation

"Active" employee wellness programs: A. rely on employees to identify and obtain the services they need. B. are health education programs designed to raise awareness levels of health-related issues and to inform employees on health-related topics. C. occur on companies' premises rather than at off-site locations. D. assume that behavior change requires not only awareness and opportunity, but support and reinforcement.

D. assume that behavior change requires not only awareness and opportunity, but support and reinforcement.

The Hofstede dimension that deals with the degree to which a culture prefers structured conditions is: A. power distance. B. individualism/collectivism. C. masculinity/femininity. D. uncertainty avoidance. E. long-term/short-term orientation.

D. uncertainty avoidance.

OSH Act provides employees the right to: A. obtain safe living conditions near the workplace. B. take action against peers who violate safety rules. C. obtain additional money for working in unsafe conditions. D. obtain safety training on a daily basis. E. have employer violations posted at the work site.

E. have employer violations posted at the work site.

TRUE/FALSE: Employers in the U.S. are legally required to provide 30 days of paid vacation to both new and existing employees every year.

FALSE