MGT 340- Business Ethics, Chapter 11 Ethical Leadership
Emotional Intelligence
Ability to manage oneself and one's relationships with others effectively
Transactional leader
Creates employee satisfaction through negotiation for desired behaviors or levels of performance
Benefits of Ethical Leadership
Directly impacts the corporate culture of the firm, Enhances ethical behavior patterns when employees are rewarded for their ethical conduct, Leads to employee satisfaction and commitment, Creates strong relationships with external stakeholders, Impacts the long-term market evaluation of the firm
Compliance-Based Approach
Emphasizes obedience to rules and regulations and sets processes in place to ensure compliance
Power Differences
People who feel intimidated by power differences often avoid communication with the leader.
Authentic leader
Practices corporate values daily and forms long-term relationships with stakeholders
RADAR Model
Recognize ethical issues Avoid misconduct whenever possible Discover ethical risk areas Answer stakeholder concerns when an ethical issue comes to light Recover from ethical misconduct by improving upon weaknesses in the ethics program
Transformational leader
Strives to raise employee commitment and fosters trust and motivation
Habits of Strong Ethical Leaders
Strong personal character, doing whats right, proactive, consider all SH, role models, transparent, holistic view
Integrity-Based Approach
Views ethics as an opportunity to implement core values and empowers employees
Leader-Follower Congruence
When leaders and followers share the same vision, ethical expectations, and objectives for the company
Assertiveness
acting in one's own best interest
Collaborating
both assertive and cooperative, seek win-win for all parties
Coaching
builds a positive climate
Coercive
demands obedience, focuses on achievement
Competing
highly assertive, not cooperative
Accommodating
highly cooperative, but non-assertive
Authoritative Authoritative
inspires employees to follow a vision, creates positive performance climate
Workplace Politics
involves gossip, manipulation, playing favorites, and taking credit for another's work.
Employee Empowerment
is essential to create a values-based organizational culture
Ethical Leadership
is the ability to create an ethical culture by motivating employees and enforcing an organization's policies and norms.
Compromising
neither assertive nor cooperative, give up something of value for something of value; the negotiator
Ethical Business Conflicts
occur when views diverge on an ethical issue or conflicts with organizational goals occur.
Democratic
relies on participation and teamwork
Pacesetting
sets extremely high, usually unreachable standards
Leadership and Communication
start conversation, listen more, be personable, comm bad ways, give feedback, be purposeful, ask for feedback, work on blindspots
Avoiding
uncooperative, non-assertive, leads to misconduct
Affiliative
values people and their emotions, relies on friendship and flexibility
Cooperativeness
working toward the best interests of another