MGT 360 Exam 1

This personality trait is associated with more helping behaviors, teamwork, and difficulty in coping with conflicts. A. Neuroticism B. Extraversion C. Agreeableness D. Conscientiousness E. Openness to experience

C. Agreeableness

Which of the following statements is false? A. There is little evidence that people fake their scores on personality tests in the hiring contexts B. When individuals believe their scores are being used for selection, their observed scores tend to increase C. Faking has a negative impact on the validity of personality tests D. None of the above statements is false

C. Faking has a negative impact on the validity of personality tests

Which of the following is NOT one of the Big Five personality traits? Candor Extraversion Conscientiousness Neuroticism

Candor

Which of the following statements characterizes the thinking that emerged from the Hawthorne studies? -Workers generally dislike work and need to be closely supervised to ensure adequate productivity. -People are motivated primarily by money. -Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output. -If jobs are properly designed and proper incentives provided, predictable results will follow.

Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output.

Paul tends to emphasize harmonious interpersonal relationships, prefers to be with friends, and enjoys family events. He would probably be categorized as being - low in need for achievement - high in need for affiliation - high in need for power - low in need for affiliation

- high in need for affiliation

Melissa takes a personality survey and finds she strongly exhibits the trait of agreeableness. she might be described as being: - organized, punctual, systematic, and dependable - nice, tolerant, sensitive, and kind - outgoing, talkative, and sociable - curious, creative, and original

- nice, tolerant, sensitive, and kind

which of the following is true regarding research on the validity of personality tests? - openness to experience does not predict training performance - conscientiousness predicts performance across occupational groups - extraversion never predict job performance - all statements are true

- openness to experience does not predict training performance

which of the following statements is correct? - performance is a function of the interaction between motivation, ability, and environment - motivation is a function of the interaction between ability, environment, and performance - ability is a function of the interaction between motivation, performance, and environment - performance is a major influence on motivation, ability, and environment

- performance is a function of the interaction between motivation, ability, and environment

Which of the following is NOT a characteristic of a SMART Goal? -specific -measurable -realistic -minimalistic

-minimalistic

This personality trait is associated with better performance, higher job satisfaction, and lower adaptability on the job. A. Neuroticism B. Extraversion C. Agreeableness D. Conscientiousness E. Openness to experience

D. Conscientiousness

Which of the following is true regarding the use of personality tests in the selection process? A. Emotional stability is a much more valid predictor of job performance when it is measured narrowly. B. The aspect of emotional stability that is more relevant to job performance is stress proneness. C. The Core Self-Evaluations Scale has not been shown to have much validity in predicting job performance. D. None of the above.

D. None of the above.

The rapid development of infrastructure and factories was made possible through: Corporations. Soldiering. Managerial hierarchy. Division of labor.

Division of Labor

This personality trait is associated with more creativity, effective leadership, and a lower commitment to one's employer. A. Neuroticism B. Extraversion C. Agreeableness D. Conscientiousness E. Openness to experience

E. Openness to experience

Scientific management's primary focus is... Motivation. Efficiency. Goal setting. Flexibility.

Efficiency

Which of the following is NOT a category of human needs included in Alderfer's ERG Theory? Existent needs Esteem needs Growth needs Relatedness needs

Esteem needs

Key elements of the scientific management philosophy include all of the following EXCEPT: - Breaking down jobs into their simplest components to facilitate specialization. - Expanding the nature of tasks performed by employees to add more variety to the job. - Using training and specific instructions to minimize the number of workers needed on jobs. - Minimizing waste by identifying the most efficient method to perform the job.

Expanding the nature of tasks performed by employees to add more variety to the job.

Which of the following theories states that individuals are more likely to be motivated and perform well if they believe they will receive their desired rewards? Goal-Setting Theory Reinforcement Theory Equity Theory Expectancy Theory

Expectancy Theory

The management principles we use in the U.S. differ greatly from the management principles used in other countries. True False

False

The theorist who used time studies to search for new ways to improve performance through a scientific, quantitative approach was: Henry Gantt. Frank Gilbreth. Frederick W. Taylor. Joseph Wharton.

Frederick W. Taylor.

The group of over 150 researchers from 62 cultures around the world who assembled to study cultural dynamics in leadership and management were known as: NAFTA None of these ASEAN GLOBE

GLOBE

the concept behind this theory is that motivation is driven by two types of factors: hygiene and motivation factors: - Maslow's Hierarchy of Needs - Aldefer's ERG Theory - McClelland's Motive Dispositions - Herzberg's Two Factor Theory

Herzberg's Two Factor Theory

the concept behind this theory is that motivation is driven by two types of factors: hygiene and motivation factors: - Maslow's Hierarchy of Needs - Alderfer's ERG Theory - McClelland's Motive Dispositions - Herzberg's Two Factor Theory

Herzberg's Two Factor Theory

Which of the following was developed by Abraham Maslow in 1943? Cluster Chain ERG Theory Two Factor Theory Hierarchy of Needs

Hierarchy of Needs

Which of the following was developed by Abraham Maslow in 1943? ERG Theory Hierarchy of Needs Cluster Chain Two Factor Theory

Hierarchy of Needs

What are the most useful personality traits, in order, for selection contexts? A. Concientiousness, emotional stability, extraversion B. Emotional stability, conscientiousness, openness to experience C. Agreeableness, openness to experience, extraversion D. Extraversion, conscientiousness, emotional stability

A. Concientiousness, emotional stability, extraversion

Which of the following is true regarding the Big Five personality factors? A. They are reasonably valid in predicting job performance. B. They represent emotional traits. C. They represent cognitive abilities. D. None of the above.

A. They are reasonably valid in predicting job performance.

The correlation between structured interviews and cognitive ability tests is ____________. A. positive B. zero C. moderately negative D. very negative

A. positive

The Scottish economist and philosopher that published The Wealth of Nations: Select one: a. Adam Smith b. Andrew Weber. c. Henri Fayol. d. Douglas McGregor.

Adam Smith

According to Maslow's Hierarchy, the desire to be accepted by others and to find our place within certain working groups reflects which of the following? Safety needs Physiological needs Affiliation/belongingness needs Self-actualization needs Esteem needs

Affiliation/belongingness needs

Who were the researchers to study the relationship between goal-setting and motivation? Maslow Herzberg Alderfer Locke and Latham

Locke and Latham

which of the following countries is ranked highly in institutional collectivism? a.Argentina b. Italy c.Greece d.Sweden

Sweden

The scientific approach to management is sometimes referred to as Principles of management. Productivity management. Taylorism. Time studies approach.

Taylorism

the scientific approach to management is sometimes referred to as: - principles of management - productivity management - taylorism - time studies approach

Taylorism

Henry Ford is credited with creating: The first automobile. The assembly line. Planned performance schedules. Labor unions.

The assembly line.

The Hawthorne Studies were initially devised to study ______________. Productivity levels of groups versus individuals. The effect of illumination levels on employee productivity. The effect of cooperative versus competitive organizational environments on productivity. The effect of noise on employee productivity.

The effect of illumination levels on employee productivity.

An individual's locus of control can be internal or external. True False

True

Scientific management evolved at the dawn of the twentieth century because Labor was in abundant supply. Information was rapidly changing. Worker efficiency was slow. Capital was in short supply.

Worker efficiency was slow.

Which of the following best describes the personality trait of 'openness'? able to have fun and experience elation and delight forgiving, kind, affectionate, and cooperative outgoing, sociable, talkative thoughtfulness, organization, and responsibility in the pursuit of goals

able to have fun and experience elation and delight

Which of the following statements characterizes the thinking that emerged from the Hawthorne studies? a. If jobs are properly designed and proper incentives provided, predictable results will follow. b. Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output. c. Workers generally dislike work and need to be closely supervised to ensure adequate productivity. d. People are motivated primarily by money.

b. Concern for the worker will lead to greater worker satisfaction, which will then lead to increased output.

A team's ability to openly reflect upon and revise their work processes, goals, and strategies is known as their a.Effort b. Reflexivity c.Diversity d. strengths

b. Reflexivity

The "deep levels" of diversity is: Select one: a. Cognitive & Personality b. Demographic c. Ethnic, Cultural & National Background d. Competitors

cognitive and personality

Which of the following dimensions of culture values the welfare of the group over any one individual and emphasizes the responsibilities of individuals and groups (families and organizations) to each other? Power distance Cooperative Collectivism Individualism

collectivism

motivating subordinates, using power effectively, communicating effectively

components of leading

The ________ layer of the diversity wheel is the most surface-level. cultural cognitive & personality technical demographic

cultural

Uncertainty avoidance a.Refers to whether the society at a whole places greater value on performance, achievement, material success, and contest or an equality of life, personal relationships, and group decision making. b.Means that people from the culture accept an unequal distribution of power. c. is a social view that values individual freedom and self-expression and assumes that individuals are responsible for their own welfare. d.Refers to the extent to which people are uncomfortable with ambiguity,while being more at ease with conformity and with events that follow an expected structure.

d. refers to the extent to which people are uncomfortable with ambiguity, while being more at ease with conformity and with events that follow an expected structure a= competitive and cooperative b= Distribution of Power c= Individualism d= Uncertainty avoidance

Managers must instill in their employees a belief that the effort they put into their roles will result in high performance. If employees believe that they have the skills and abilities to perform well, then they have a high _________ and will be more motivated to work hard. all of the above performance-to-outcome expectancy valence effort-to-performance expectancy

effort-to-performance expectancy

Our need to be respected and appreciated by others is what level in the Hierarchy of Needs? Physiological needs Safety needs Self-Actualization needs Esteem needs

esteem needs

Which of the following theories states that individuals are more likely to be motivated and perform well if they believe they will receive their desired rewards? Equity Theory Goal-Setting Theory Expectancy Theory Reinforcement Theory

expectancy theory

A behavioral method that involves withholding praise or a positive reward is known as: avoidance learning extinction negative reinforcement positive reinforcement

extinction

Nick's roommate is attending a networking event for his business fraternity this weekend. He says, "Nick, you are so good at going up to someone and starting a conversation. You always seem to know what to do and what to say. You never seem awkward and you can talk to anyone about anything. I want to handle this networking event well—give me some tips." Nick seems to be very extraverted. conscientious. narcissistic. agreeable.

extraverted

what are the three levels of OB? - organization, team, group - individual, group, organization - individual, team, group - group, organization, team

individual, group, organization

According to Hofstede's Cultural Dimensions, the United States is on the high-end of the following spectrum? Select one: a. Collectivism b. Femininity c. Power Distance d. Individualism

individualism

The Equity theory states that: individuals are more motivated if they perceive they are being treated as fairly as their fellow workers or those in other firms individuals may be rewarded or punished based on the consequences of their behavior individuals are more likely to be motivated and perform well if they expect to receive desired rewards motivation will be increased by setting clear, challenging, specific goals where employees are fully committed, and encouraged to give feedback

individuals are more motivated if they perceive they are being treated as fairly as their fellow workers or those in other firms

decisions made about the structure of an organization

organizational design decisions

Which of the following is NOT a motivator factor according to Hertzberg's Two-Factory Theory? Pay Recognition Responsibility Achievement

pay

Moslow's Hierarchy of Needs theory states that for an individual to be motivated, their hierarchy of needs must first be satisfied on a tier-by-tier basis. these tiers, or the needs of an individual are: - physiological, safety, belonging, esteem, and self-actualization - existence, growth, and relatedness needs - power, affiliation, and achievement needs - motivators and hygiene factors

physiological, safety, belonging, esteem, and self-actualization

what are the four functions of management? - organizing, managing, controlling, leading - leading, organizing, managing, planning - planning, leading, managing, organizing - planning, organizing, leading, controlling

planning, organizing, leading, controlling

Maslow's hierarchy of needs theory of motivation was developed based on Maslow's observations of individual employees in a variety of workplace settings. enjoys strong research support. suggests once basic needs are satisfied, higher order needs become motivators. is a systematic approach managers can utilize to explain the similar needs employees have at any given time and the similar reactions of employees to similar treatment.

suggests once basic needs are satisfied, higher order needs become motivators.

Individuals with a high level of self-efficacy are more motivated to stand up for what they believe in. True False

true

Regarding diversity, one can only control technical and cognitive dimensions by developing them over time. Select one: True False

true

The glass ceiling is an invisible barrier that limits the opportunities for women and minorities to advance to upper-level positions. True False

true

A leader with this type of personality type tends to be a perfectionist and expects perfection from others: Machiavellian Internal Locus of Control Authoritarian External Locus of Control

Authoritarian

________ assessment methods are used to reduce the candidate pool to finalists for a job. A. Initial B. Substantive C. Discretionary D. Contingent

B. Substantive

The GLOBE Studies describe which cultural dimension as "...a view that stresses the importance and worth of each person, focuses on individual goals, and the habit or principle of being independent and self-reliant"? Select one: a. Humane Orientation b. Individualism c. Institutional Collectivism d. Performance Orientation

Individualism

Which of the following is true about motivation? Being motivated is the same as being a high performer. Motivation is usually the most critical factor in a person's performance. Motivation is the sole reason why people perform well. Motivation is a key influence over an employee's performance level.

Motivation is a key influence over an employee's performance level.

Which of the following is true about motivation? Motivation is usually the most critical factor in a person's performance. Motivation is a key influence over an employee's performance level. Motivation is the sole reason why people perform well. Being motivated is the same as being a high performer.

Motivation is a key influence over an employee's performance level.

Which of the following statements regarding intelligence is incorrect? People with high mental abilities are more likely to be viewed as leaders in their environment. Effective leaders tend to have high emotional intelligence as well as high mental intelligence. IQ matters for entry into the high level managerial ranks, but once there, IQ is less effective since all others at that level also possess high IQ. One's intelligence is the strongest predictor of leadership performance.

One's intelligence is the strongest predictor of leadership performance.

Which of the following countries has one of the highest rated cultures based on the dynamic of power distance? Russia United States Italy Sweden

Russia

What is the top level of the Hierarchy of Needs model? Love/belongingness needs Self-Actualization needs Safety needs Physiological needs

Self-actualization need