MGT 363 Flores Ch. 4 Quiz Review

________ relates to the learner's decision regarding what information to attend to, how to remember, and how to solve problems. Motor skill Attitude Verbal information Cognitive strategy

Cognitive strategy

________ use concrete experience and reflective observation and are good at generating ideas and seeing a situation from multiple perspectives. Divergers Convergers Accommodators Assimilators

Divergers

Which of the following statements is true? Most of what is learned during training is successfully transferred to the workplace. For training to be effective, both learning and transfer are needed. Transfer of training is to be considered only after the completion of training. In general, mistakes should be avoided in a training context.

For training to be effective, both learning and transfer are needed.

Which of the following statements is true? Most of what is learned during training is successfully transferred to the workplace. For training to be effective, both learning and transfer are needed. Transfer of training is to be considered only after the completion of training. In general, mistakes should be avoided in a training context.

For training to be effective, both learning and transfer are needed.

"Not allowing trainees to take an extra break because they were disruptive" is an example of ________, in the context of reinforcement theory. punishment positive reinforcement extinction negative reinforcement

extinction

According to the ________, transfer will be maximized when the tasks, materials, equipment, and other characteristics of the learning environment are similar to those encountered in the work environment. theory of identical elements cognitive theory of transfer stimulus generalization approach theory of closed skills

theory of identical elements

Behavior modeling is a training method that is primarily based on ________. reinforcement theory expectancy theory social learning theory goal setting theory

social learning theory

Which of the following examples best reflects an attitude as a learning outcome? create a pivot table in Excel successfully provide employee feedback value work-life balance articulate three reasons why diversity is important

value work-life balance

The learning cycle for a trainee begins with a(n) ________. concrete experience abstract conceptualization active experimentation reflective observation

concrete experience

Good decisiveness, practical application of ideas, and hypothetical deductive reasoning are characteristics of individuals with a(n) ________ learning style. diverger accommodator assimilator converger

converger

Which of the following strategies is not appropriate for supporting the transfer of closed skills? rewarding compliance shaping favorable attitudes toward compliance encouraging on-the-job experimentation providing high-fidelity practice

encouraging on-the-job experimentation

In the context of expectancy theory, ________ relates to trainees' beliefs that they can perform the trained skill. instrumentality expectancy valence self-efficacy

expectancy

"Design and code a computer program that meets customer requirements" is an example of which of the following learning outcomes? cognitive strategies attitudes motor skills intellectual skills

Intellectual skills

Which of the following statements is true of organizing as a learning strategy? It focuses on learning through repetition of training content. It focuses on memorization of training content. It requires the learner to find similarities and themes in the training material. It requires the trainee to relate the training material to other, more familiar knowledge, skills, or behaviors.

It requires the learner to find similarities and themes in the training material.

_______ refers to individual control over one's thinking. Metacognition Modeling Valence Instrumentality

Metacognition

Which of the following is a disadvantage of communities of practice (COPs)? They require that employees meet face to face. They are not naturally occurring in companies. Social interaction is discouraged. Participation is often voluntary, so some employees may not share their knowledge unless the organizational culture supports participation.

Participation is often voluntary, so some employees may not share their knowledge unless the organizational culture supports participation.

________ is a learning process that involves identifying learned material in long-term memory and using it to influence performance. Generalizing Gratifying Retrieval Semantic encoding

Retrieval

Which of the following statements is true of closed skills? They are more difficult to train than open skills. They refer to skills that are to be identically produced by the trainee on the job. They require the trainee to adapt general principles. They refer to training objectives that are specific.

They refer to skills that are to be identically produced by the trainee on the job.

Learner-learner interaction is most appropriate when learners have to ________. maximize their critical thinking and analysis skills master a task that is completed alone acquire personal knowledge based on experience enhance their self-awareness and self-assessment

acquire personal knowledge based on experience

Which of the following creates a learning orientation in trainees? ensuring trainees completely avoid errors and mistakes emphasizing trained task performance emphasizing competition among trainees allowing trainees to experiment with new knowledge and skills

allowing trainees to experiment with new knowledge and skills

Intellectual skill as a learning outcome primarily includes the capability to ________. state or describe previously stored information execute a physical action with precision and timing apply generalizable concepts and rules to solve complex problems choose a personal course of action

apply generalizable concepts and rules to solve complex problems

Juan, an operations manager, has been assigned to train a group of older employees in the logistics department. He has to train them to use new computer software. He begins by reminding them that they were quick in learning the old software. Juan is trying to ________. create motor reproduction increase the employees' self-efficacy deter expectancies of the employees raise the valence of the behavior

increase the employees' self-efficacy

In the context of expectancy theory, the belief that performing a given action is associated with a particular outcome is called ________. valence generalizing maintenance instrumentality

instrumentality

________ refers to practicing a task continuously without breaks. Whole practice Massed practice Continuous learning Overlearning

massed practice

"Not micromanaging trainees working in groups after the group demonstrates it can remain on task" is an example of ________, in the context of reinforcement theory. extinction negative reinforcement positive reinforcement punishment

negative reinforcement

Logical verification to increase self-efficacy typically involves ________. perceiving a relationship between a new task and a task already mastered trying out the observed behaviors to see if they result in the same reinforcement that a model received determining the degree of support for using newly acquired capabilities motivating trainees by having employees who have mastered the learning outcomes demonstrate them

perceiving a relationship between a new task and a task already mastered

Which of the following strategies is least appropriate for supporting the transfer of open skills? allowing trainees to make mistakes without fear of punishment teaching general principles providing rewards for experimentation providing detailed checklists for trainees to follow

providing detailed checklists for trainees to follow

In the learning process, semantic encoding typically involves ________. informing learners of the lesson objective providing learners cues that are used in recall providing feedback about performance correctness providing learning guidance to individuals, such as the use of diagrams and models to show relationships among concepts

providing learning guidance to individuals, such as the use of diagrams and models to show relationships among concepts

Which of the following is an example of the internal conditions necessary for learning? recall of training content strong messages provided to trainees from credible sources verbal persuasion providing trainees opportunities to practice new skills

recall of training content

Behavior modification is a training method that is primarily based on ________. goal setting theory information processing theory reinforcement theory expectancy theory

reinforcement theory

________ is a person's judgment about whether he or she can successfully learn new knowledge and skills. Self-esteem Self-efficacy Self-actualization Self-concept

self-efficacy

________ refers to the learner's involvement with the training material and assessing their progress toward learning. Elaboration Generalization Self-regulation Automatization

self-regulation