MGT Ch 7

Which of the following is true of motivation?

Motivation is a set of energetic forces that originates both within and outside an employee.

Geraldo is talking about his new job with his brother. He says he likes this job better than his previous jobs because now he feels respected, and he knows he is doing important work. He has always felt a need to feel this way at work, and now he finally does. Geraldo is describing how his job meets his need for

esteem.

Instrumentality reflects the anticipated value of the outcomes associated with performance.

false

Meaningfulness is a concept in psychological empowerment that reflects a sense of choice in the initiation and continuation of work tasks.

false

Motivation is a set of distinctive, external forces.

false

Ike, George, and Mike work at an ice producing facility in the same job classification. Ike arrives at work late, produces and loads fewer bags of ice than George and Mike, and never volunteers to sweep up during his break, unlike the other workers. After talking to George and Mike, Ike learns that even though they have all been employed the same length of time, he is being paid two dollars more per hour than they are because they were hired through an outside personnel agency. According to equity theory, which of the following emotions is Ike likely to display?

guilt

Goal setting theory argues that assigning employees specific, difficult goals will result in

higher levels of performance.

Blaze feels his workers need to know they are doing something that makes a difference to the company. Blaze walks around among his employees and uses phrases such as "moving forward," "being on track," and "getting there" to convey a sense of

impact

Which of the following compensation plan elements result in a change to base pay?

merit pay

Gilbert would like to foster goal commitment in his department. He decides to do this by encouraging the collaboration of employees and leaders on setting the specific proficiency level and due date for a major production goal so that the employees feel a sense of ownership over the goal. Gilbert has implemented a strategy known as

participation.

Which of the following answer options is not one of the concepts of psychological empowerment?

self-efficacy

Which motivating force has the strongest effect on performance?

self-efficacy or competence

Bernadette would like to generate intrinsic motivation in her employees because she feels it will ultimately lead to better performance. Which of the following outcomes would foster the intrinsic motivation she wants?

skill development

Employees who feel a sense of equity on the job are more likely to engage in citizenship behaviors.

true