MGT Chapter 2 and 16

Raylon Inc. needs to hire a new floor supervisor. As the company has recently made an effort to increase diversity within the organization, the HR team wants to hire a qualified female candidate for the role instead of adequately qualified male candidates. However, top management insists that optimal performance is the top priority and that the candidate hired should be the person best suited for the job. Which of the following, if true, would most strengthen HR's case for hiring the female candidate?

Both candidates have the qualifications required to perform up to expectations.

________, which may occur intentionally or unintentionally, refers to keeping certain people in a work place away from job opportunities, social events, discussions, or informal mentoring.

Exclusion

According to the Americans with Disabilities Act, employers are under no obligation to make accommodations for individuals with physical or mental disabilities.

False

There is a strong correlation between intelligence and job satisfaction.

False

Which of the following is true with respect to workplace discrimination?

It may lead to reduced productivity and citizenship behavior.

________ refers to the biological heritage people use to identify themselves.

Race

A diversity program effective in improving representation in management is a strategy to measure the representation of minorities in managerial positions.

True

Effective, comprehensive workforce programs encouraging diversity have three distinct components. First, they teach managers about the legal framework for equal employment opportunity and encourage fair treatment of all people regardless of their demographic characteristics. Second, they teach managers how a diverse workforce will be better able to serve a diverse market of customers and clients. Third, they foster personal development practices that bring out the skills and abilities of all workers, acknowledging how differences in perspective can be a valuable way to improve performance for everyone.

True

Over the past 50 years, the earnings gap between whites and other racial and ethnic groups has decreased significantly.

True

When managers use a well-defined protocol for assessing applicant talent, and the organization clearly prioritizes nondiscrimination policies, qualifications become far more important in determining who gets hired than demographic characteristics.

True

Which of the following explains why the relationship between age and job performance is likely to be of increasing importance during the next decade?

U.S. legislation, in effect, outlaws mandatory retirement.

institutionalization

a condition that occurs when an organization takes on life of its own, apart from any of its members and acquires immortality

strong culture

a culture in which the core values are intensely held and widely shared

positive organizational culture

a culture that emphasizes building on employee strengths, rewards more than punishes and emphasizes individual vitality and growth

dominant culture

a culture that expressed the core values that are shared by a majority of the organization's members

socialization

a process that adapts employees to the organization's culture

organizational culture

a system of shared menial held by members that distinguishes the organization from other organizations

ability

an individuals capacity to perform the various tasks in a job

general mental ability

an overall factor of intelligence as suggested by the positive correlations among specific intellectual ability dimensions

The physical ability that allows a body to maintain equilibrium despite opposing forces is known as ________.

balance

________ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.

deep-level

surface-level diversity

differences in easily perceived characteristics, such as gender, race, ethnicity, age, or disability, that do not necessarily reflect the ways people think or feel but that may activate stereotypes

deep-level diversity

differences in values, personality, and work preferences that become progressively more important for determining similarity as people get to know one another better

A market researcher who uses his ability to identify a logical sequence to predict demand for a new line of winter clothing is using the ________ dimension of intellectual ability.

inductive reasoning

Which of the following refers to a kind of discrimination which refers to overt threats or bullying directed at members of specific groups of employees?

intimidation

subcultures

minicultures within an organization, typically defined by department designations and geographical separation

discrimination

noting of a difference between things; often we refer to unfair discrimination, which means making judgements about individuals based on stereotypes regarding their demographic group

biographical characteristics

personal characteristics such as age, gender, race, and length tenure that are objective and easily obtained from personnel records. these characteristics are representative of surface level diversity

The management at Climate Action Development needs to recruit campaign managers for its Renewable Energy Project. They are looking for candidates who are assertive, extroverted, and who can tackle challenges head-on. Which of the following deep-level characteristics should they focus on to best help them recruit the right candidate for the job?

personality

Green Planet, an environmental organization, recently opened an office in Indonesia. The organization is currently looking for employees to staff a deforestation project in the country. They need to recruit individuals who understand the intricacies of Jakarta's culture and the mindset of the locals and are fluent in the local language. Which of the following are they most likely to consider while they recruit for these positions?

race

rituals

repetitive sequences of activities that express and reinforce the key values of the organization which goals are most important which people are important and which are expandable

Which of the following best describes the physical ability known as dynamic strength?

the ability to exert muscular force repeatedly or continuously over time

intellectual abilities

the capacity to do mental activities- thinking, reasoning, and problem solving

physical abilities

the capacity to do tasks that demand stamina, dexterity, strength and similar characteristics

prearrival stage

the period of learning the socialization process that occurs before a new employee joins the organization

core values

the primary or dominant values that are accepted through out the organization

diversity management

the process and programs by which managers make everyone more aware of and sensitive to the needs and differences of others

work place spirituality

the recognition that people have an inner life that nourishes and is nourished by meaningful work that takes places in the context of community

ethical work climate EWC

the shared concept of right and wrong behavior in the workplace that reflects the true values of the organization and shapes the ethical decision making of it's members

organizational climate

the shared perceptions organizational members have about their organization and work environment

metamorphis stage

the stage in the socialization process in which a new employee changed and adjusts to the job, work group, and organization

encounter stage

the stage in which the socialization process in which a new employee sees what the organization is really like and confronts the possibility that expectations and reality may diverge

material symbols

what conveys to employees who is important, the degree of egalitarianism top management desire and the kinds of behavior that are appropriate