MGT312 Chapter 8 Quiz

Greg, the CEO of Organic Market, wants managers and employees to instruct each other about the organization's chosen values and beliefs. Greg has encouraged the seasoned employees to retell stories about the company legends, and he plans on bringing back the monthly rewards. Greg is endeavoring to...

...add heros

A company dress code and award ceremonies would be part of...

...observable artifacts

The chain of command is also known as the...

...vertical hierarchy

Espoused values are...

explicitly stated values and norms preferred by an organization

According to Chester I. Barnard, an organization is made up of at least one person who strives daily to achieve the organization's goals.

false

In an organic organization, tasks and rules are clearly specified.

false

Marla, an employee for a government defense contractor, likes the strict culture that she finds with AeroDyno Industries, which supplies equipment parts to several military bases. There is very little focus on the external environment and little company flexibility due to the type of customers that AeroDyno serves. Because the product it sells needs little improvement and there is virtually no competition, AeroDyno Industries takes few risks. AeroDyno Industries is an example of an adhocracy culture.

false

Organizational culture appears as five levels: observable artifacts, espoused values, basic assumptions, informal groups, and management groups.

false

The IT network that allows for the movement of organizational information within that company is known as the organizational structure.

false

Two advantages of decentralization are that (1) managers are encouraged to not solve their own problems, but rather to ask for assistance as soon as possible, and (2) decisions are made more slowly, because they are discussed at a higher level of management.

false

When managers and employees within the same department are brought together in cross-functional teams to solve particular problems, their company is using a team-based design.

false

A(n) ______ is a system of consciously coordinated activities or forces of two or more people.

organization

A hierarchy culture has an internal focus; it values ____ over flexibility.

stability and control

A corporate culture is a defined set of shared, taken-for-granted implicit assumptions that a group holds and that determines how it perceives, thinks about, and reacts to its various environments.

true

Hannah, the youngest owner of a family-owned grocery, wants to make sure her company's culture is embedded in their organization. In a recent tradeshow workshop, she learned that she can do this by having company rites and rituals, continuing to tell stories about company legends, and being a role model to her employees.

true

Mutual-benefit organizations are voluntary collectives whose purpose is to advance members' interests, while nonprofit organizations are formed to offer services to some clients, not to make a profit.

true

Ana is a teacher who became interested in helping adults in some of the poorer neighborhoods learn how to read. She plans to start a reading center in a low-income area to help residents with reading skills at no cost. Ana's center is an example of a(n)...

...nonprofit organization

Philip, a shift manager in a factory, has 40 employees on his shift that he directly supervises. The 40 workers who report directly to Philip represent his...

...span of control

_______ is the arrangement of having discrete parts of a task done by different people.

A division of labor

________ is a control mechanism for making sure the right people do the right things at the right time.

A hierarchy of authority