MHR Exam #3 Questions

Alberto wants to get 90 or above on test to skip final. This is a learning goal, rather than a performance goal.

False

Performance Management involves monitoring, measuring, and evaluation, but does not include consequences

False

refers to a process of systematically training to meet specified need

ID

oversees recruitment and training as it grows, more employees recruited. it has become too much. what should HR use to help

LMS

company has grown each year. goals cascade down through org. they are using ___ in org

aligned goals

which can be answered by performing a person analysis

are employees ready for training

based on the contingency approach, to define performance ____ goals can be used in most jobs

behavioral

which is the following is true regarding span of control

costs tend to higher in orgs with narrow spans

not included in the monitoring step of performance management

deciding how to measure performance

increases an employee's ability to move into jobs that may not yet exist

development

wants house clean on monday. she takes one thing, someone does another. ____ occurs when the common goal

division of labor

person analysis, which is a primary variable affected by training

employees ability

needs assessment

evaluating org, employees and tasks to determine what training is necessary

MBTI, individuals with a F preference try always to objective in decision making, while T preference are more subjective

false

apprentice is only through goverment

false

assessment centers are primarily used to identify employees' technical skills

false

attending classes is faster to learn more skills are compared to electronic

false

deficiencies in each step can be made up by strengths in order

false

division of labor is achieve thru cross functional and self managed teams

false

experiential is a type of internship to instruct new student empoloyess

false

last step in ID involve choosing a training method

false

matrix are preferred because of ease of application

false

mentoring programs tend to be successful when they are compulsory

false

presentation methods

false

protean career is one that remains constant despite that changes in interest abilities and values in work environment

false

putting together a RFP is a quick process

false

reviews feedback over 3 months and decides to add more reps. this is a closed system approach

false

the development of high potentinal employees is swift process

false

vertical, work groups are to improve collaborations

false

groups people according to similarity of products and customers. this is a functional structure

false (more divisional)

training most widely used is behavior modeling

false (on the job)

pierre is a foreman at a plant. he has 25 line workers who report to him.

he has a wide span of control

using ___, emphasize using the chain of command to make sure the right people are doing the right things

hierarchy of authority

many new companies and small businesses opt for___ because they have a limited amount of employees

horizontal

managers will be most likely to support training if

it will solve a significant problem

not appropriate measure of goal achievement

lack of interpersonal conflict

a head chef encourages subordinates to be creative. allows unique recipes this implies he established ___ goals

learning

Dr. Bro is well like. No one received less than a B. May be suffering from

leniency

Melissa's manager sets a goal for her to produce 16 bikers per hour

objective

a firm that builds enterprise resource planning products for customers, wants to implement training programs for its employees as an HR initiative. senior management proposes use of ID. which should it use next

organization analysis

company has changed but, Meyers is still Meyers - this suggest that ____, the means to retain and transmit info from past to future members of the social system

organizational memory

set a goal of bowling at lear one game above 250 before end of season this is a ___ goal

performance

set of processes and behaviors that involve defining monitoring, measuring, and evaluating

performance management

Denise sets a goal of completing the literature...

project

when monitoring performance, frank watches all of the following except

setting goals

the number of people reporting directly to a manager

span of control

aligned goals start with the

strategic plan

Jenna completes her part of the project. their progress is best measured against ___ goals

task

effort to help employees acquire job related knowledge skill and abilities

training

ID logically should begin with needs assessment

true

OJT is effect with companies in similar industries

true

a performance appraisal process must identify causes for performance discrepancy and develop plans for improving performance

true

an org can use downward moves as a source of job experience

true

coaches are peers who work with to motivate and develop skills

true

development implies learning not related to current job

true

effective training objective includes standards that are measurable

true

hollow = network

true

horizontal structure. they attempt to dissolve departmental boundaries and reporting relationships as much as possible

true

job rotation increases understanding of functions

true

members of boundary less orgs communicate thru virtual methods

true

most frequent use of assessment are to identify employees with potential to measure current managers

true

negative feedback can have a positive motivational effect

true

organizations communication network is visible in chart

true

research on the validity, reliability and effectiveness of MBTI is inconclusive

true

research suggests that assessment center ratings are valid for predicting performance, salary level, and career advancement

true

save money by grouping people who need similar materials and equipment this is functional structure

true

set a goal for finishing draft by Friday . this is performance goal

true

succession planning focuses on high potential employees

true

the idea of OD is orgs are more effective and successful

true

training programs use case studies to develop

true

training refers to any planned effort by a firm to facilitate learning

true

typically managers overemphasize performance goals and under emphasize learning goals

true

women and minorities often have difficulty finding mentors

true