MHR Exam #3 Questions
Alberto wants to get 90 or above on test to skip final. This is a learning goal, rather than a performance goal.
False
Performance Management involves monitoring, measuring, and evaluation, but does not include consequences
False
refers to a process of systematically training to meet specified need
ID
oversees recruitment and training as it grows, more employees recruited. it has become too much. what should HR use to help
LMS
company has grown each year. goals cascade down through org. they are using ___ in org
aligned goals
which can be answered by performing a person analysis
are employees ready for training
based on the contingency approach, to define performance ____ goals can be used in most jobs
behavioral
which is the following is true regarding span of control
costs tend to higher in orgs with narrow spans
not included in the monitoring step of performance management
deciding how to measure performance
increases an employee's ability to move into jobs that may not yet exist
development
wants house clean on monday. she takes one thing, someone does another. ____ occurs when the common goal
division of labor
person analysis, which is a primary variable affected by training
employees ability
needs assessment
evaluating org, employees and tasks to determine what training is necessary
MBTI, individuals with a F preference try always to objective in decision making, while T preference are more subjective
false
apprentice is only through goverment
false
assessment centers are primarily used to identify employees' technical skills
false
attending classes is faster to learn more skills are compared to electronic
false
deficiencies in each step can be made up by strengths in order
false
division of labor is achieve thru cross functional and self managed teams
false
experiential is a type of internship to instruct new student empoloyess
false
last step in ID involve choosing a training method
false
matrix are preferred because of ease of application
false
mentoring programs tend to be successful when they are compulsory
false
presentation methods
false
protean career is one that remains constant despite that changes in interest abilities and values in work environment
false
putting together a RFP is a quick process
false
reviews feedback over 3 months and decides to add more reps. this is a closed system approach
false
the development of high potentinal employees is swift process
false
vertical, work groups are to improve collaborations
false
groups people according to similarity of products and customers. this is a functional structure
false (more divisional)
training most widely used is behavior modeling
false (on the job)
pierre is a foreman at a plant. he has 25 line workers who report to him.
he has a wide span of control
using ___, emphasize using the chain of command to make sure the right people are doing the right things
hierarchy of authority
many new companies and small businesses opt for___ because they have a limited amount of employees
horizontal
managers will be most likely to support training if
it will solve a significant problem
not appropriate measure of goal achievement
lack of interpersonal conflict
a head chef encourages subordinates to be creative. allows unique recipes this implies he established ___ goals
learning
Dr. Bro is well like. No one received less than a B. May be suffering from
leniency
Melissa's manager sets a goal for her to produce 16 bikers per hour
objective
a firm that builds enterprise resource planning products for customers, wants to implement training programs for its employees as an HR initiative. senior management proposes use of ID. which should it use next
organization analysis
company has changed but, Meyers is still Meyers - this suggest that ____, the means to retain and transmit info from past to future members of the social system
organizational memory
set a goal of bowling at lear one game above 250 before end of season this is a ___ goal
performance
set of processes and behaviors that involve defining monitoring, measuring, and evaluating
performance management
Denise sets a goal of completing the literature...
project
when monitoring performance, frank watches all of the following except
setting goals
the number of people reporting directly to a manager
span of control
aligned goals start with the
strategic plan
Jenna completes her part of the project. their progress is best measured against ___ goals
task
effort to help employees acquire job related knowledge skill and abilities
training
ID logically should begin with needs assessment
true
OJT is effect with companies in similar industries
true
a performance appraisal process must identify causes for performance discrepancy and develop plans for improving performance
true
an org can use downward moves as a source of job experience
true
coaches are peers who work with to motivate and develop skills
true
development implies learning not related to current job
true
effective training objective includes standards that are measurable
true
hollow = network
true
horizontal structure. they attempt to dissolve departmental boundaries and reporting relationships as much as possible
true
job rotation increases understanding of functions
true
members of boundary less orgs communicate thru virtual methods
true
most frequent use of assessment are to identify employees with potential to measure current managers
true
negative feedback can have a positive motivational effect
true
organizations communication network is visible in chart
true
research on the validity, reliability and effectiveness of MBTI is inconclusive
true
research suggests that assessment center ratings are valid for predicting performance, salary level, and career advancement
true
save money by grouping people who need similar materials and equipment this is functional structure
true
set a goal for finishing draft by Friday . this is performance goal
true
succession planning focuses on high potential employees
true
the idea of OD is orgs are more effective and successful
true
training programs use case studies to develop
true
training refers to any planned effort by a firm to facilitate learning
true
typically managers overemphasize performance goals and under emphasize learning goals
true
women and minorities often have difficulty finding mentors
true