MIS 111 Exam 1 practice 1
what financial reporting document provides a financial snapshot of a company at a given point in time with respect to assets, liabilities, and shareholder equity? -balance sheet -income statement -cash flow analysis -historical stock reports -dividend announcement
balance sheet
in the video case study of porter's forces, michael porter commented that the airport's control of gates represented which of the five forces? -bargaining power of suppliers -potential threat of new entrants -threat of substitute products -bargaining power of buyers -industry rivalries
bargaining power of suppliers
the equity on a company's balance sheet is most closely related to which of the following? -market value -operating income -share price -book value -gross margin
book value
LEED refers to the efficiency of? -buildings -cars -desktop computers -data centers -aircraft
buildings
what term is used to describe the behavior where small changes in customer demand that result in large variations in raw material orders causing inefficiency in the supply chain? -bullwhip effect -just in time orders -reverse auctions -SMED
bullwhip effect
Which of the following is an extended ERP module? -business intelligence -financial management -HR management -operations management
business intelligence
what term describes the method of doing business by which a company sustains itself? -value proposition -business model -revenue model -production model -organizational model
business model
in the zara case, the company has aligned its information system strategy with what? -business strategy -product margins -decentralized intelligence -competitive position -efficiency model
business strategy
IT______________ be used to create a competitive advantage________ -can; because everyone has access to technology -can; when it is used effectively -cannot; because everyone has access to tech -cannot; even when it is used effectively
can; when it is used effectively
as discussed in class, a key concern for a startup business is the "burn rate" for their initial capital. What financial report best describes a company's "burn rate" for investors? -balance sheet -general ledger -income statement -cash flow statement -ticker symbol statement
cash flow statement
a "fishbone" or ishikawa process analysis diagram is also known as: -correlation graph -cross-functional flowchart -organization chart -cause-and-effect diagram
cause-and-effect diagram
a stocks beta provides an investor what type of info about the company's stock? -compares the volatility of the stock to the market as a whole -compares a company's margins to its competitors -warns investors of high levels of insider trading -the ratio of cash on hand to the current stock price -indicates whether the stock is mostly owned by institutional investors
compares the volatility of the stock to the market as a whole
as discussed in the reading on business modeling, a spiderweb diagram would commonly be used for which of the following tasks? -comparing the relative strengths of multiple strengths of a leader -understanding a revenue potential of a customer -rapidly testing busines smodel designs -generating ideas for new product innovation
comparing the relative strengths of multiple strengths of a leader
the "porter's forces" model deals with what aspect of globalized business? -competition -design -location -relationships -time
competition
In the "High Frequency Trading" case study, what action resulted in a stock being traded? -investors provided stock brokers with a list of pre-planned purchases -stock brokers entered orders based on personal knowledge -computer algorithms executed orders by identifying opportunities to make profits -companies offering shares for new investors -the trading volume of a stock was 150% higher than the volume on the prior trading day
computer algorithms executed orders by identifying opportunities to make profits
Walmart has a __________ strategy -cost leadership -customer orientation -differentiation -innovation
cost leadership
Selecting EPEAT_compliant tech with a high rating over traditional, less energy efficient tech is an example of focusing on what sustainability effect? -use government regulation to eliminate wasteful products -creation, use and disposal of a product -substitution by using alternative methods -impacts of long term structural change -increased awareness through the use of metrics
creation, use and disposal of a product
TPSs are _______________ to the success of any enterprise because they ____________ -critical; only contain data, which isn't sufficient to make strategic business decisions -critical; support core operations -meaningless; only contain data, which isn't sufficient to make strategic business decisions -meaningless; support core operations
critical; support core operations
focusing on improving existing products by extending product lines and improving product features is what type of innovation? -customer intimacy -product leadership -operational excellence -category renewal -open source development
customer intimacy
Requiring students to use a combination of numeric passcode and their CatCard to enter a locked door on a UA dorm is an example of approach for security control? -bullwhip effect -just in time -defense in depth -disintermediation -social contract
defense in depth
The Democratic National Committee used a software tool called the Voter Activation Network to classify voters considering whether a voter is likely to cast a vote and the party affiliation of the voter. The GOTV was specifically targeted at what demographic? -democratic voters who sometimes vote, and support democratic candidates -democratic voters who always vote, and support democratic candidates -democratic voters who never votes, and support democratic candidates -swing voters who sometimes vote, but may support democratic candidates -republican voters who never vote, and support republican candidates
democratic voters who sometimes vote, and support democratic candidates
what type of innovations are intended to be incompatible with existing standards and value chain, and must develop markets de novo? -disruptive innovation -application innovation -platform innovation -product innovation -profit innovation
disruptive innovation
what type of innovations are intended to be incompatible with existing standards and value chain, and must develop markets de novo? -disruptive innovation -application innovation -product innovation -platform innovation -profit innovation
disruptive innovation
which of the following was not described as one of the four innovation zones? -disruptive technology zone -product leadership zoneproduct leadership zone -customer intimacy zone -category renewal zone -operational excellence zone
disruptive technology zone
What types of analysis evaluates the trade-offs with respect to making decision on whether to purchase a new computer vs. continuing running older, less efficient computers? -process analysis -management analysis -economic analysis -impact analysis -cognitive analysis
economic analysis
Sustainability seeks to balance today's needs with future needs by addressing and valuing the interconnectedness of the environment, social, and what other dimension? -regulatory systems -accessible systems -ethical systems -economic sysstems
economic systems
The term used to define the degree to which a goal is achieved is: -effectiveness -efficiency -productivity -enhancement -expectations
effectiveness
in the SCOR model, competitive requirements such as reliability, responsiveness, and agility are all related to what dimension of a vendor's performance? -efficiency -effectiveness -mapping -productivity -modeling
effectiveness
For companies managing their supply chain business processes using CFAR, the process improvements over the traditional ordering process could be primarily considered as an improvement in which of the following? -quality -efficiency -effectiveness -agility -feasibility
efficiency
the outcomes of the e-government strategy report primarily focuses on improving business processes in which of the following ways? -efficiency -desirability -feasibility -popularity -reliability
efficiency
How are social media screenign services such as companies like "Social Intelligence" used in the hiring process? -candidates use these services to clean-up their resumes -employers use these services to advertise job openings -employers use these services to perform non-discriminatory background checks -candidates use these services to report employers who discriminate -governments use these services to identify employers who are discriminating
employers use these services to perform non-discriminatory background checks
The Gainesville police department started using the internet to accomplish all of these objective except? -demystify law enforcement operations for the citizens of Gainesville -motivate community groups to have a stronger hand in addressing crime -enable individual citizens to better protect themselves from criminal activity -empower businesses to identify high crime areas and determine appropriate levels of security
empower businesses to identify high crime areas and determine appropriate levels of security
What term is used to describe a market-oriented mechanism for advancing the value proposition of innovation? -entrepreneurship -whistleblowing -folksonomy -transparency -social engineering
entrepreneurship
the EPEAT program focuses on what issue? -website accessibility -financial cost -environment impact -programming standards -wireless accessibility
environmental impact
Originally discussed by Dr. Gilliland, David Myers' statement "I still don't know that one point when I started to cross the line...", is an example of how small, incremental repeated compounding of unethical decisions can result in what? -gut check -transparency test -whistleblowing -ethical drift -defining moment
ethical drift
WebMD is a____________ that allows doctors to____________ -ERP; diagnose diseases -expert; diagnose diseases -ERP; perform long-distance surgery -expert; perform long-distance surgery
expert; diagnose diseases
what term describes the ability of a person to effectively evaluate and manage one's finances in order to make prudent decisions toward reaching life's goals? -personal accounting -financial literacy -household finance -expense management -risk management
financial literacy
selecting among technology products based solely upon their EPEAT ranking is an example of what order sustainability effects? -capital order -first order -second order -third order -consumer order
first order
In the Avnet Tech Trends video case, shutting off personal computer at night is an excellent example of what order of environmental sustainability? -zero order social and behavioral contracts -first order issues related to existence -second order issues related to application subsitution -third order issues related to socio-economic structural changes -obsolescence and disposal related fourth order issues
first order issues related to existence
car payments and rent are examples of what type of expenses? -fixed -discretionary -variable -pre-paid -flexible
fixed
planned, recurring expenses that occur on a routine schedule, such as rent or car payments that must be paid every month, are examples of what? -flexible expenses -deductions -discretionary expenses -fixed expenses -cash flow
fixed expenses
Robots are useful -as companions -for driving cars -for handling monotonous tasks -only in science fiction
for handling monotonous tasks
which of the following is an example of how individuals use tech in a way that allow others easily to monitor and track their activities? -geotagging smartphone photos -hashtagging posts on twitter -accessing a website -reading a blog post online -sending emails to friends
geotagging smartphone photos
in the online democracy model, the "voter activation network" uses voter registration rolls to categorize voters as always/sometimes/never voting by using information obtained from: -online media -commercially-generated databases -private sector polling -government records -partisan political organization
government records
allowing individuals to file tax returns, renew driver's licenses, and obtain various permits online is an example of what type of eGovernment? -government-to-business -government-to-citizen -government-to-government -government-to-suppliers
government-to-citizen
the web________ buyer power -decreases -increases -has no impact on -has mixed impact on
has mixed impact on
the SMED technique pioneered by Toyota reduced setup time and allowed Toyota's production process to what? -have a more agile manufacturing process -offer customers cars using new colors -lay off workers due to automation -replace defective parts more quickly -eliminate the need for MRP scheduling
have a more agile manufacturing process
With respect to a business model, the value propsition describes what? -a business forecast based on propsed price increases -whether a line of business earns a profit -the price that we sell our products to distributors -the product ratio of the material cost tot he sales price -how the business' products or services fulfill the needs of a customer
how the business' products or services fulfill the needs of a customer
which of the following is a support activity in Porter's value chain model? -human resources -logistics -operations -marketing -service
human resources
which of the following groups of voters would the DNC be most likely to contact with a persuasion campaigns message? -independent voters who sometimes vote -democratic voters who sometimes vote -independent voters who always vote -republican voters who sometimes vote -democratic voters who always vote
independent voters who sometimes vote
Dr. Neumann's being able to purchase his "Globalization Tie" directly from a merchant in China is an example of what "era" of globalization: -individual based globalization -industry based globaliztion -country based globalization -company based globalization -cloud based globalization
individual based globalization
In Thomas Friedman's discussion of globalization, he described the process of globalization as being realized through action that were first defined by your country, then later defined by multi-national companies, and finally, in the most recent age of globalization is defined by: -individuals -international treaties -social media -financial markets -political parties
individuals
co-location of trading computers at the stock exchange would provide what type of competitive advantage for a company like Goldman Sachs with respect to Porter's Forces? -industry rivalries -potential threat of new entrants -threat of substitute products -bargaining power of suppliers -bargaining power of buyers
industry rivalries
what dimension of porter's forces focuses on the decision that a buyer makes when choosing among direct, existing competitors when all of the competitors offer the same identical name-brand product? -industry rivalry -threat of substitution -threat of new entrants -buyer power -supplier power
industry rivalry
Building on its initial success of the Voter Activation Network, the Democratic National Committee moved beyond simply classing voters by whether they are likely to cast a vote and their party affiliation to also include what additional aspect of Web2.0? -creating issue related folkonomies to inform voters of important issues -influencing voters by having supporters use their social media relationships -using mash ups to select efficient driving routes on election day for GOTV drivers -using a long tail strategy to every voter to building support through niche issues
influencing voters by having supporters use their social media relationships
In the business world, how would a company use the ethical survey you completed in class? -integrity testing job screening -writing skills assessment -test of professional standards -as a part of a criminal investigation -as part of an exit interview
integrity testing job screening
As an employee of MIC/World com, David Myers faced what ethical dilemma also described as a "who am I?" -integrity vs. loyalty -social contract theory -weak learning culture -procrastination culture -profit maximizing culture
integrity vs. loyalty
How does adding social networking to the VAN allow candidates to improve the effectiveness of their volunteers? -leverages personal relationships -sending campaign tweets automatically -automatically registers new voters -eliminates the need for blockwalking -replaces campaign volunteers with computer bots
leverages personal relationships
On your personal financial balance sheet, your student loans would be classified in what category? -liability -assets -net worth -prepaid expense -expenditures
liability
__________ is a legal concept that gives individuals the right to recover the damages done to them by other individuals, organizations, or systems. -accountability -due process -liability -responsibility
liability
What type of customer intimacy zone innovation focuses on making structural modifications to established products in order to create a distinctive sub-category? -line extension innovation -enhancement innovation -marketing innovation -experiential innovation -value-engineering innovation
line-extension innovation
in the personal branding video case, which of the following online platforms was identified as being primarily a business networking tool? -facebook -linkedin -democratic voters who sometimes vote -wordpress -amazon.com
a _______________ ratio is the availability to pay debt -activity -debt -liquidity -probablity
liquidity
Based on Google's tracking of incoming links, in what video case was the influence of four bloggers seen as comparable to mainstream media outlink such as Forbes magazine? -Ford -Web evolution -long tail -root cause analysis -bsuiness and tech alignment
long tail
in the marth steward case, which of the following issues resulting in martha stewart being convicted of criminal charges? -lying to the FBI -Defaulting on a loan -selling stocks below book value -insider trading -falsely advertising her products
lying to the FBI
the gainesville police department P2C website uses visualization tools that allow citizens to help themselves in what way? -contact police officers -make a police report -pay traffic fines -map crime incidents -file a complaint
map crime incidents
Zones of innovation include everything but? -product leadership -customer intimacy -operational excellence -category renewal -market segmentation
market segmentation
what term is used to describe the information collected describing an action as opposed to the data itself? -hashtaging -metadata -entities -packets -accomodations
metadata
______________ refers to the real time connection between a mobile device and other computing environments -location based commerce -mobile computing -mobile commerce -telemetry
mobile computing
The European Union's data protection laws are _______________ strict compared to the US laws -equally -less -more -non-existently
more
What percentage of people like to purchase products from companies that protect the environment? -more than 10 -more than 35 -more than 50 -more than 75
more than 50
market capitalization is determined by multiplying to stock price by what? -profits earned from direct operations -dividends paid during the last fiscal year -number of common shares outstanding -book value of the company -year-end earnings, minus taxes and interest
number of common shares outstanding
what was the central issue in the Stacy Snyder in-class discussion case? -online reputation -geotagging -lying about qualifications -age discrimination -cheating on an exam
online reputation
What type of feasibility analysis would evaluate the skills and training of our employees when evaluating a proposed project? -economic -operational -root cause -strategic -technical
operational
which of the following permits the company to collect personal information until the customer specifically requests that the data not be collected? -opt out model of informed consent -digital dossier policy -personal information privacy policy -opt in model of informed consent -privacy paradox
opt out model of informed consent
the___________ prohibits an organization from collecting any person information unless the customer specifically authorizes it -digital dossier policy -information privacy policy -opt-in model of informed consent -opt-out model of informed consent
opt-in model of informed consent
Which of the following is Not a characteristic of alignment? -organizations rotate business and IT professionals across departments and job functions -organizations create a vibrant and inclusive company culture -organizations view their IT department employees as supremely important -organizations provide overarchign goals that are completely clear to each IT and busines semployee
organizations view their IT department employees as supremely important
What is not a factor contributing to the bullwhip effect? -outsourcing -shortage gaming -price promotions -batch purchasing -forecasting/trend analysis
outsourcing
In the video case discussing how governments could leverage web 2.0 technologies, the speaker described an emerging era of "data driven government" that had helped the state of Maryland identify where children were at risk. What approach was used for this solution? -overlaying maps of children in foster care with maps of person convicted of crimes -online surverys of children current places in foster care homes -providing communities with maps of accidents and other police reports -using online forums to increase citizen engagement for new laws -allowing the media to access information on children in foster care
overlaying maps of children in foster care with maps of person convicted of crimes
on the balance sheet, total assets minus total liabilities must equal what? -free cash flow -dividends paid -owner's equity -stock price -market value
owner's equity
Although globalization ahs been underway for many centuries, digitzation, networking, and connectiveness have dramatically increased what? -pace of change -number of "olive tree"products and services -data redundancy -revenue per employee -worker productivity
pace of change
Although globalization has been underway for many centuries, digitization, netowrking, and connectiveness have dramatically increased what? -pace of change -number of "olive tree" products and services -data redundancy -revenue per employee -worker productivity
pace of change
According to the article "How your digital identity will be used" all of the following but one are unchangeable: -date of birth -passport number -heartbeat signature -biometric data -DNA analysis
passport number
With respect to an individual, what term describes the process of managing one's earnings, savings, and debt to meet the actual and budgeted expenses? -personal accounting -financial literacy -personal finance -expense management -risk management
personal finance
What eGovernment next generation application allows citizens to request that they be notified when specific documents are posted or action related to attributes such as geographic region, personal interest, or specific policy issues occur. -personalization -accountability -streamlining -simplification -engagement
personalization
which of the following is not one of the 4 P's of innovation -personalization -product -process -paradigm
personalization
Official sounding emails that demand you reply immediately to confirm your personal information or you will lose access to your account are a software attack known as: -phishing -trojan horse -zero day attack -drive by attack -logic bomb
phishing
which of the following elements present on your catcard relates to biometric identification? -picture -signature -full name -SID number
picture
In our discussion of the Democracy Online framework, what group should take responsibility for providing information about positions, candidates, and advocacy efforts, and work to involve supporters through online interactive spaces? -media and commercial content -government -private sector -political organizations -civic participation center
political organizations
Commercializing military vehicles and selling them to the public is an example of which of the 4 P's of Innovation? -product -positioning -potential -paradigm shifts -process
positioning
what action did Stacy Snyder take that resulted in her losing her job? -hacking the AP twitter feed and posting a fraudulent message -undertaking accounting fraud at her company -posting a photo of herself at a party on her personal social media accounts -infecting her company's network computer with a virus while using Facebook at work -being a whistle-blower and reporting the illegal actions of her employer
posting a photo of herself at a party on her personal social media account
____________ is the right to be left alone and to be free of unreasonable personal intrusions -a digital dossier -information privacy -privacy -profiling
privacy
The specific steps you must perform to earn AP credit in MIS111 is what dimension the MIS Design Perspective? -process -people -technology -management -financial
process
What type of innovation focuses on the supply side, looking for opportunities to remove non-value adding steps from the workflow? -process innovation -value engineering innovation -value migration innovation -organic innovation -enhancement innovation
process innovation
Apple's introducing the iPad and iWatch involved which Innovation Zone -product leadership -customer intimacy -operational excellence -category renewal -market segmentation
product leadership
____________ is the process of forming a digital dossier -dossiering -information privacy -privacy -profiling
profiling
As described by democracies online, what role does the private sector have in fostering an active and interactive public commons? -make democracy information fully available and open to the public -ensure the availability of political and community news at all levels of government -provide user connectivity, technical support, and open stands to the community -involve organizations and supporters to enhance participatory democracy -volunteer with citizen based efforts and community networks to produce and share ideas
provide user connectivity, technical support and open standards to the community
As described by Democracies Online, what role does the private sector have in fostering an active and interactive public commons? -provide user connectivity, technical support, and open standards to the community -make democracy information fully available and open to the public -ensure the availability of political and community news at all levels of government -involve organizations and supporters to enhance participatory democracy -volunteer with citizen-based efforts and community networks to produce and share ideas
provide user connectivity, technical support, and open standards to the community
IT changes managers' job by: -providing near real-time information so managers can make quicker decisions -making it easier to get all employees to work from one location -decreasing the volume of information they have to process -improving an employee's sense of connectedness
providing near real-time information so managers can make quicker decisions
Dr. Jay Nunamaker, founding chair of the MIS department, describes MIS as a discipline focused on Solving Real Problems for who? -real people -financial analysts -UA faculty -UA students -Society at large
real people
how does using two-sided printing improve energy efficiency? -reduces energy usage by about half -increases energy costs by about 10% -makes no impact on energy efficiency -reduces energy usage by more than 90% -it is not possible to measure a printer's energy efficiency
reduces energy by about half
What business model has been developed to assist consumers to manage the complexity caused by multiple vendors offering products directly on the web? -reintermediation -reverse auctions -distermediation -whistleblower hotlines -globaliztion
reintermediation
Internet enabled globalization does the following: -removes geography as a barrier to relationships -forces new suppliers to distribute products using traditional distribution networks -creates barriers that protect olive tree products -forces competitors to share sales information and product pricing
removes geography as a barrier to relationships
Which of the following actions would be considered a biometric authentication? -requiring a user to enter a secret password -requiring to swipe catcard -requiring a user to scan their fingerpring -requiring a user to sign their signature -requiring a user to type a group of displayed letters
requiring a user to scan their fingerprint
When a company purchases standard commodity products available from multiple vendors, what purchasing technique is often used to obtain the best price for the item? -reverse auctions -social contract -forward auctions -disintermediation -product re-positioning
reverse auctions
With respect to your digital identity, your right of freedom of speech ultimately must be balanced with what competing right? -right to anonymity -right to reputation -right to self-incimination -right to freedom of the press
right to reputation
____________ reports are produced at scheduled intervals -ad-hoc -exception -key indicator -routine
routine
As discuessed in class, what company was founded in the Globalization 2.0 era based on the business model of selling discontinued product lines directly to consumers by using a new transportation infrastructure to reach a geographically distributed customer base? -sears, roebuck and co. -ebay -overstock -wal-mart -big lots
sears, roebuc and co.
Which of the following is a problem with BYOD? -cost -productivity -satisfaction -security
security
the accounting value of a firm is equal to what? -shareholder equity -assets -liabilities -stock price -annual dividend
shareholder equity
Which of the following causes of the bullwhip effect is related to a trading partner intentionally sharing inaccurate info with a company's future inventory requirements? -outsourcing -shortage gaming -price promotions -batch purchasing -forecasting/trend analysis
shortage gaming
As discussed by Jack Welch, which of the following supply chain performance improvement techniques focuses on reducing variation and improving quality -CFAR -SCOR -Six sigma -lean manufacturing -bullship effect
six sigma
What ethical framework considers all stakeholders related to the decision, such as the company's customers, employees, shareholders, the community and the environment? -fairness doctrine -whistleblowing ethics -social contract -cmmon good approach -regulatory mandates
social contract
Sending phishing emails that demand user respond immediately or risk losing access to a critical resource, such as email, is an example of what? -defense in depth -industrial sabotage -social engineering -advanced persistent threats -open source hacking
social engineering
sending phishing emails that demand users respond immediately or risk losing access to a critical resource, such as email, is an example of what? -defense in depth -industrial sabotage -advanced persistent threats -social engineering -open source hacking
social engineering
the doughnut model describes a "safe and just space for humanity" as a space bounded by the environment ceiling and what other construct as the floor? -social foundation -planetary boundaries -sustainable development goals -ecosystem assessment -ethical framework
social foundation
Dr. Jay Nunamaker, Regents Professor and founding chair of the MIS department, described MIS as a discipline focused on doing what for business? -programming -computer design -solving real problems -marketing software -academic research
solving real problems
Information systems professionals understand business needs and analyze processes, methods and data to create customer-oriented solutions. The value proposition for MIS was described more briefly by Dr. Jay Nunamaker, Regents Professor and founding chair of the MIS Department, as a discipline focused on doing what for business? -solving real problems -programming -computer designs -maketing software -academic research
solving real problems
your username is your claim of identify to a computer system. when the computer system verifies your identify by requiring you to enter a password is an example of what type of authentication? -something a user is -something a user has -something a user knows -something a user inherits
something a user knows
What normative theory of ethics focuses on the belief that manager's actions should be guided by the understanding that they are entrusted with a responsibility to manage and protect the assets of the company for the benefit of all of those who the action of the firm affect? -gut check -transparency test -whistleblowing -ethical drift -defining moment
stakeholder
on a balance sheet, assets must equal the sum of liabilities and what other financial measure? -stockholder's equity -gross margin -retained earnings -net income -dividend yield
stockholder's equity
what term related to the goals and objectives of a project describe its direct correlation between the project outcomes and the company's corporate strategy? -strategic alignment -constraints -baseline plans -project artifacts -payback period
strategic alignment
the university of arizona green fund is an example of what type of sustainability program? -student engagement -faculty scholarship -campus operations -admin leadership -facilities planning
student engagement
SCM helps address which of Porter's Five Forces -buyer power -rivalry -supplier power -threat of substitutes
supplier power
In the VAN relationship-based political organizing video case study, the VAN was able to identify the relationships of possible supporters using data from what source? -voter registration records -direct mail campaigns -online surverys -supporter's facebook contacts -tax returns of registered voters
supporter's facebook contacts
Which of the following tasks would not be a step the SCOR model? -source -test -deliver -plan -make
test
In the video case on michael porters competitive forces what industry was described as being Terrible in every category? -the airline industry -the railroad industry -the supermarket industry -the cattle industry
the airline industry
porters five forces focuses on what part of competition? -business environment -the five core internal processes of a business -the business supply chain -the five core business functional areas
the business environment
which of the following does a fishbone diagram typically not inform you about a problem? -organizes the problems associated with a process by the major categories -helps guide the process imporvement process -identifies many of the root causes of problems -identifies the major categories of a problem -the cost of correcting a problem with a process
the cost of correcting a problem with a process
according to the article "how your digital identity will be used" the biggest obstacle to our society reaping the full benefit of this industrial revolution is: -the issue of trust in transactions -fraudulent digital identities -cyber attacks on businesses -people having many identities -individuals being able to own their own info
the issue of trust in transactions
Developed by the US Navy, a PERT chart would help a project manager understand what aspect of a project? -the quality of the work performed during each major project milestone -whether th emajor project milestones are being completed on budget -individual work assignments for person assigned to the project -the project milestones and the order they are scheduled to be completed
the project milestones and the order they are scheduled to be completed
With respect to a product's design, who forms the "mental model" of a design's system user interface? -the designers of the product -the users of the product -the company's senior management -the writers of the product's intructional manual -the government regulators overseeing the industry
the users of the product
____________ is any dangers to which a system may be exposed -exposure -information security -threat -security
threat
what term would be used to describe any danger to which a system may be exposed? -threat -audit -espionage -visibility -violation
threat
In a cross functional business process diagram, the order of items in one column shows what relationship among the items? -cost -time -importance -frequency -skill level
time
In financial markets, a "ticker symbol" identifies what? -traded company -stock exchange -sales transaction record -stock broker's identification -customer's identification
traded company
which of the following would not be considered a type of social engineering? -trojan horse -spear phishing -tailgating -vishing -smishing
trojan horse
a company's ticker or stock symbol serves what role on a stock trading exchange? -uniquely identifies a traded stock -the time and date the stock was sold -the broker selling the stock -the change in price from the last purchase price -the official company logo used for stock transactions
uniquely identifies a traded stock
As discussed in class, journalists have suffered a loss of public trust due by adopting what tech commonly used int he fashion and marketing industry for reporting news events? -advertising news stories on commericial websites -using photoshop to alter photos to matcth the news story -tracking customer's preferences for news content -only allowing customers with paid subscriptions to access content -publishing news stories on blogs and other social media sites
using photoshop to alter photos to match the news story
In the video case regarding tracking customers while they were shopping in a store, how were the customers' movements being tracked? -using overhead infra-red camera -using shopping carts with radio transmitters -using wifi connections to customer's cell phones -using sensing loops in the store floor -using facial recognition video monitoring
using wifi conenctions to customer's cell phones
the_____ approach states that an ethical action is the one that provides the most good or does the least harm. -common good -fairness -rights -utilitarian
utilitarian
entrepreneurship is a market oriented mechanism for advancing what aspect of innovation? -value proposition -product feasibility -profitability -marketability -globalization
value proposition
When evaluating a vendor's "on-time delivery" performance using the SCOR model, what are we assessing about the vendor? -vendor's agility -vendor's profitability -vendor's effectiveness -vendor's productivity
vendor's effectiveness
The DNC used a software tool called the Voter Activation Network to classify voters considering whether a voter is likely to cast a vote and the party affiliation of the voter. Which category of voters was considered by the DNC to have the highest return on investment of campaign resources? -voters who always vote, and support candidates from both parties -voters who always vote, and support domcratic candidates -voters who always vote, and support republican candidates -voters who never vote, but support democratic candidates -voters who sometimes vote, and support candidates from both parties
voters who always vote, and support candidates from both parties
which of the following types of project management charts discussed in class would be considered a hierarchical diagram? -timeline chart -spreadsheet -work breakdown structure -gantt chart -PERT chart
work breakdown structure
selecting an EPEAT compliant technology in place of traditional technology is an example of what order sustainability effect? -1st order: creation and use -2nd order: application substitution -3rd order: long term structural change -4th order: transference -5th order: value proposition
1st order: creation and use
Holding a meeting using a telepresence system as an alternative to traveling face to face is an example of what type of effect on environmental sustainability? -1st order -2nd order -3rd order -feedback -cause and effect
2nd order
substituting face to face meetings with telecommuting and online distance learning are examples of how technology produces what order sustainability effect? -2nd order: application and substitution -1st order: creation and use -3rd order: long term structural change -4th order: transference -5th order: value proposition
2nd order: application and substitution
as a possible password, how many variables would the password MIS111Exam have when assessing its security strength? -1 -2 -3 -4 -5
3
The password "4r1ZoN@" has how many variables? -4 -1 -2 -3 -5
4
approximately what percentage of applications for jobs are rejected by potential employers before the interview due to public information posted online by the applicant? -less than 5 -about 10 -about 30 -less than 50 -60 or more
60 or more
selecting computers with EPEAT power supplies should reduce the annual operating cost of a computer by what? -0.50 -2.50 -4.00 -7.00 -12.00
7.00
Which company used software to disrupt the previous market-leading companies in the book industry? -amazon -barnes and noble -books a million -walmart
Amazon
Disclosing personal information such as your race, religion, sex, disabilities, and age on social media undermines what type of protections otherwise provided to you as a citizen int he United States?
Anti-discrimination laws
ERP_____ systems also benfit businesses by generating forecasting analyses of product consumption based on critical variables such as geographical area, season, day of the week, and type of customer -AI -CRM -DSS -SCM
CRM
IT has changed the manager's job in many ways. Which of the following is NOT the result of this change? -easier to make a decision -more information to address -remote supervision -real time information
Easier to make a decision
ERP systems are an evolution of ______________ -AI -CRM -DSS -FAIS
FAIS
When student-funded and managed program provides opportunities for students to propose and undertake projects related to sustainability? -greenfund -students for sustainability -compost cats -e-tegrity program -EPEAT program
GreenFund
In recognizing ethical situations, which of the following is related to a chemical reaction that occurs in your body, specifically your intestinal track? -ethical drift -gut check -transparency test -gut punch -taste check
Gut check
Which of the following is TRUE? -IT can eliminate any job -IT impacts entire industries -IT opens up jobs for middle managers -IT only helps improve employees' health and safety
IT impacts entire industries
As originally discussed by Dr. Gilliland, the classic values conflict with "Who Am I" represents what type of ethical dilemma? -short term vs. long-term -honesty vs. integrity -peer-pressure vs. boss-pressure -integrity vs. loyalty -organizational ethics
Integrity vs. loyalty
According to the article "The Five Most Disruptive Innovations at CES 2016" their most successful prediction is for one company which went on to win best of show the following year and now is in many other booths helping others demonstrate new products. This company is? -Oculus -Kolibree -Tobii -Quell -Parrot
Oculus
ERP_________ systems have the capability to place automatic requests to buy products from suppliers in real time -AI -CRM -DSS -SCM
SCM
Which of the following is NOT an interorganizational system? -CRM -ERP -SCM -TPS
TPS
What free service delivers emergency information to registered UA students, faculty and staff-as well as their friends and family-via cell phones, mobile devices and/or email accounts during a campus emergency? -blackboard -D2L -UAccess -UAlert -Twitter
UAlert
according to the articles what technologies enable businesses and their employees to get in front of clients and customers but do it in a cost-savings manner? -VoIP and web conferencing -telecommuting -telemedicine -eFax -email
VoIP and web conferencing
The Eller "GoodCat" website that allows for anonymous reporting of unethical behavior in Eller classes uses what type of business model? -transparency model -ethical drift model -whistleblower model -loyalty model -engagement model
Whistleblower model
in the video case that discussed a recent market crash that was caused by high-volume automoated stock trading computer systems, what action caused the sudden stock sell-off? -a previously undetected error in the trading program's algorithm -a false news "tweet" was posted on Twitter -incorrect stock price information was downloaded by the system -a human trader entered an invalid quantity in a "sell older" -so many automated trades were submitted at once that the market's computers crashed
a false news "tweet" was posted on Twitter
_________ refers to determining who is responsible for actions that were taken. -acceptance -accountability -liability -responsibility
accountability
all of the symbols representing tasks and decisions that are shown in single column of a vertical cross-functional diagram are related to the same what? -actor -root cause -decision model -organization -entity
actor
IT allows the workplace to expand to 24 hours a day at __________, which is a benefit for __________ -a central location; only employees -any location; only employers -a central location; employers and employees -any location; employers and employees
any location; employers and employees
As discussed in class, which of the following companies exerts seller power as described in "Porter's Competitive Forces Model" using a strategy of maintaining high profit margins by limiting the number of channels that a customer can purchase their products and services? -apple -wal-mart -target -procter and gamble -mcdonalds
apple
