MIS 160 Chapter 5

A major outcome and deliverable from the project initiation and planning phase that contains the best estimate of a project's scope, benefits, costs, risks, and resource requirements defines the

Baseline Project Plan

The justification for an information system, presented in terms of the tangible and intangible economic benefits and costs, and the technical and organizational feasibility of the proposed system best defines

Business Case

How is project planning distinct from general information systems planning?

General information systems planning focuses on assessing the information systems needs of the entire organization

A document prepared for the customer during project initiation and planning that describes what the project will deliver and outlines generally at a high level all work required to complete the project is the

Statement of Work

When conducting a technical risk assessment, which of the following is true?

a. A project has a greater likelihood of experiencing unforeseen technical problems when the development group lacks knowledge related to some aspect of the technology environment. b. Large projects are riskier than small projects. c. Successful IS projects require active involvement and cooperation between the user and development groups. d. all of the above

The Baseline Project Plan

a. contains all information collected and analyzed during project initiation and planning b. specifies detailed project activities for the next life cycle phase, analysis, and less detail for subsequent project phases c. is used by the project selection committee to help decide if the project should be accepted, redirected, or canceled d. all of the above

The Statement of Work

a. is a short document prepared for the customer that describes what the project will deliver and outlines all work required to complete the project b. is useful for ensuring that both you and your customer gain a common understanding of the project c. is a very easy document to create because it typically consists of a high-level summary of the BPP information d. all of the above

As a rule of thumb estimate, what percentage of the entire development effort should be devoted to the project initiation and planning process?

between 10 and 20 percent

The analysis technique that finds the amount of time required for the cumulative cash flow from a project to equal its initial and ongoing investment is referred to as

break-even analysis (BEA)

At a walkthrough meeting, the person who plans the meetings and facilitates a smooth meeting process is referred to as the

coordinator

Which of the following would be classified as a tangible cost?

cost of hardware

The rate of return used to compute the present value of future cash flows refers to

discount rate

Which of the following is not an element of project initiation?

dividing the project into manageable tasks

To identify the financial benefits and costs associated with the development project is the purpose of

economic feasibility

Which of the following would be classified as an intangible cost?

employee morale

Which of the following is an element of project initiation?

establishing a relationship with the customer

The reduction of waste creation is an example of a(n):

intangible benefit

A cost associated with an information system that cannot be easily measured in terms of dollars or with certainty refers to

intangible cost

The process of assessing potential legal and contractual ramifications due to the construction of a system refers to

legal and contractual feasibility

Tangible benefits would include

lower transaction costs

At a walkthrough meeting, the person who reviews the work product in terms of future maintenance activities is referred to as the

maintenance oracle

The analysis technique that uses a discount rate determined from the company's cost of capital to establish the present value of a project is commonly called:

net present value (NPV)

A cost associated with project startup and development or system startup refers to a(n):

one-time cost

Rental of space and equipment, system maintenance costs, and asset depreciation are examples of

operating costs

The process of assessing the degree to which a proposed system solves business problems or takes advantage of business opportunities refers to:

operational feasibility

Which of the following is an example of a web-based marketing cost?

paid links to other Web sites

To gain an understanding of how key stakeholders within the organization view the proposed system is the purpose of:

political feasibility

The current value of a future cash flow is referred to as its

present value

Capital costs, management and staff time, and consulting costs are examples of:

procurement costs

Activities designed to assist in organizing a team to conduct project planning is the focus of

project initiation

The number of members on the project team, project duration, and the number of organizational departments involved in the project are examples of which of the following risk factors?

project size

A new system or the renovation of existing systems, user perceptions, and management commitment to the system are examples of which of the following risk factors?

project structure

A cost resulting from the ongoing evolution and use of a system refers to a(n):

recurring cost

Application software maintenance, new software and hardware leases, and incremental communications are examples of

recurring costs

The ratio of the net cash receipts of the project divided by the cash outlays of the project, enabling tradeoff analysis to be made between competing projects is often referred to as:

return on investment (ROI)

To gain an understanding of the likelihood that all potential time frame and completion date schedules can be met and that meeting these dates will be sufficient for dealing with the needs of the organization is the purpose of

schedule feasibility

Which of the following is an example of a web-based platform cost?

server software

At a walkthrough meeting, the person who ensures that the work product adheres to organizational technical standards is referred to as the

standards bearer

A benefit derived from the creation of an information system that can be measured in dollars and with certainty is a(n):

tangible benefit

A savings of $3,000 resulting from a data entry error correction would most likely be classified as a(n):

tangible benefit

Cost reduction and avoidance, error reduction, and increased flexibility are examples of

tangible benefits

A cost associated with an information system that can be measured in dollars and with certainty is referred to as a(n):

tangible cost

An assessment of the development group's understanding of the possible target hardware, software, and operating environments, system size, complexity, and the group's experience with similar systems should be included as part of:

technical feasibility

To gain an understanding of the organization's ability to construct the proposed system is the purpose of:

technical feasibility

The objective of the project planning process is

the development of a Baseline Project Plan and Statement of Work

During project initiation and planning, the most crucial element of the design strategy is

the system's scope

The concept of comparing present cash outlays to future expected returns best defines

time value of money

At a walkthrough meeting, the person (or group) who ensures that the work product meets the needs of the project's customers is referred to as the

user

A peer group review of any product created during the system development process refers to

walkthrough

Which of the following is an example of a web-based content and service cost?

web project manager