MIS 4310 Final

Administrative activities, such as archiving project files, closing out contracts, documenting lessons learned, and receiving formal acceptance of the delivered work as part of the phase or project, are often involved in which processes?

closing

Which process involves gaining stakeholder and customer acceptance of the final products and services and bringing the project, or project phase, to an orderly end?

closing

Which term is used when the project's processes and products meet written specifications?

conformance to requirements

Which graphic display of data illustrates the results of a process over time?

control chart

In project schedule management, which process primarily involves checking and managing changes to the project schedule?

controlling the schedule

The main goal of which process is to produce a cost baseline for measuring project performance and project funding requirements?

cost budgeting

Work performance information and cost forecasts are main outputs of which process?

cost control

Which technique is used for making cost and schedule trade-offs to obtain the greatest amount of schedule compression for the least incremental cost?

crashing

What is the main technique used in creating a WBS, which involves subdividing project deliverables into smaller pieces?

decomposition

What term is used for any instance where the product or service fails to meet customer requirements?

defect

Which phase of the DMAIC process includes tools such as project charter, a description of customer requirements, process maps, and Voice of the Customer (VOC) data?

define

In project schedule management, which process generates the main outputs of an activity list, activity attributes, and a milestone list?

defining activities

Which action involves reviewing the project charter, requirements documents, and organizational process assets to create a scope statement, adding more information as requirements are developed and change requests are approved?

Defining scope

Which type of estimate should be used if the cost estimate for a project is used a basis for contract awards and performance reporting?

definitive

Which term describes a product produced as part of a project?

deliverable

During which approach do team members first identify as many specific tasks related to the project as possible and then aggregate the specific tasks and organize them into summary activities, or higher levels in the WBS?

bottom-up

Which section of the project management plan provides the planned cost of deliverables?

budget

Which technique helps identify variables that have the most influence on the overall outcome of a process?

design of experiments

In project schedule management, what is the next step after defining project activities?

determining their dependencies

What is one of the main outputs of the initiation process?

developing the project charter

What is the main output of the initiation process?

developing the project charter

Which dependencies are sometimes referred to as soft logic and should be used with care because they may limit later scheduling options?

discretionary

Variances are calculated by subtracting the actual cost from which value?

earned value

Which process correct(s) or prevent(s) quality problems based on quality control measurements?

process adjustments

Which document is most likely to include planned project start and end dates which serve as the starting points for a detailed schedule?

project charter

Which document recognizes the existence of a project and provides direction on the project's objectives and mangement?

project charter

What process provides enterprise environmental factors as an output?

project human resource management

An organizational process assets update is the output of which closing process?

project integration managment

What is developed in the Project Integration Management knowledge area?

project management plan

Which information is included in a business case?

project objectives, high-level requirements, and time and cost goals

Which output documents how project needs will be analyzed, documents, and managed?

requirements management plan

What is a table that lists requirements, their various attributes, and the status of the requirements to ensure that all are addressed referred to as?

requirements traceability matrix

Which section of the project plan lists the planned dates for completing key deliverables?

schedule

Which document should list and describe all of the deliverables required for the project?

scope statement

In the Scrum method, during which meeting is the improvement of the product and process discussed?

sprint retrospective

Good Earth, a company manufacturing packaged food products, sets up its stores in Baltonia. However, a year later, the company closes the store down due to high operating costs. In such a scenario, the money spent in paying for the rent of the store in Baltonia would be an example of which costs?

sunk

A ______ is usually not necessary to the Scrum method, because Scrum implies that team members work as a self-directed group.

team charter

What is scope creep?

the tendency for project scope to keep getting bigger and bigger

Which approach for constructing WBS involves refining the work into greater and greater levels of detail?

top-down

What tool provides a basis for creating the project schedule and performing earned value management for measuring and forecasting project performance?

work breakdown structure

Which document contains a deliverable-oriented grouping of the work involved in a project that defines the total scope of the project?

work breakdown structure

Which statement best describes scope?

work involved in creating the products and the processes used to create them

Which task is at the lowest level of the WBS?

work package

A project's internal rate of return can be determined by finding what discount rate results in an NPV of what value for the project?

zero

Which stage of information technology planning outlines business processes that are central to achieving strategic goals and helps determine which ones could most benefit from information technology?

business area analysis

Which is an output of schedule control?

change requests

What is often the most difficult and unappreciated process in project management?

planning

In a weighted scoring model, what percent must the sum of the weights of all the criteria total?

100

Six Sigma's target for perfection is the achievement of no more than _____ defects, errors, or mistakes per million opportunities.

3.4

Which is recommended for the creation of a good WBS?

A unit of work should appear at only one place in the WBS.

Which is a similarity between scope control and schedule control?

Both are portions of the integrated change control process under project integration management

Which five-phase improvement process do projects that use Six Sigma principles for quality control normally follow?

DMAIC

Which method is used for determining the estimated annual costs and benefits for a project?

Cash flow analysis

Which action involves defining and documenting the features and functions of the products produced during the project as well as the processes used for creating them?

Collecting requirements

What process involves identifying and controlling the functional and physical design characteristics of products and their support documentation, and ensures that the descriptions of the project's products are correct and complete?

Configuration management

What actions result in improvements in project performance?

Corrective

What is an example of a pre-initiation task?

Developing a business case for a project

What are new requirements imposed by management, government, or some external influence referred to as?

Directives

Soles is a footwear company which has recently set up its store in Ambrosia. To manufacture its products, Soles incurs a range of different costs. Which of the following would be an example of an indirect cost?

Electricity used to run its factories

Which technique involves doing activities in parallel that one would normally do in sequence?

Fast tracking

Which provide a standard format for displaying project schedule information by listing project activities and their corresponding start and finish dates in a calendar format?

Gantt charts

Which system involves a three-part, continuous cycle of planning, controlling, and documenting quality in an organization?

ISO 9000

What statement is true regarding a return on investment or ROI?

It is always a percentage

Which statement is true regarding a return on investment or ROI?

It is always a percentage

Which process uses highly organized and intensive workshops to bring together project stakeholders-- the sponsor, users, business analysts, programmers, and so on-- to jointly define and design information systems?

JAD

Which is an example of an organizational process asset?

Management Systems

What is an example of an organizational process asset?

Mangement systems

Which process includes measuring progress toward project objectives and taking corrective action to match progress with the plan?

Monitoring and controlling

What type of analysis involves calculating the expected net monetary gain or loss from a project by discounting all expected future cash inflows and outflows to the present point in time?

Net present value

Which approach for constructing a WBS uses a similar project's WBS as a starting point?

analogy

Which network diagramming technique uses boxes to represent activities?

PDM

What is an accurate difference between the Program Evaluation and Review Technique (PERT) and critical path method (CPM)?

PERT uses different duration estimates whereas CPM uses one specific duration estimate.

Which law states that work expands to fill the time allowed?

Parkinson's Law

Creating the WBS is a subprocess associated with which process in project scope management?

Planning

Which project would be compatible with the use of the agile approach?

Projects that have more flexible scheduling

Which process involves developing a working replica of the system or some aspect of the system?

Prototyping

Which framework is an iterative software development process that focuses on team productivity and delivers software best practices to all team members?

Rational Unified Process

What process involves formal acceptance of the completed project scope by the stakeholders?

Scope validation

Which statement is true of bottom-up estimates?

They are time-intensive and expensive to develop

Which is true of dummy activities?

They show logical relationships between activities

What term is used for the amount of time an activity can be delayed from its early start without delaying the planned project finish date?

Total slack

Which process involves identifying and modeling business events, who initiated them, and how the system should respond to them?

Use case modeling

Which action involves normalizing acceptance of the project deliverables and during this phase the key project stakeholders, such as the customer and sponsor for the project, inspect and formally accept the deliverables?

Validating scope

The project cost management knowledge area maps to which process group through the activities of estimating costs and budget determination?

planning

Which process involves developing an approximation of the costs of resources needed to complete a project?

estimating costs

What is the majority of time on a project is usually spent on?

execution

Which term is used for a cost that relates to all errors not detected and not corrected before delivery to the customer?

external failure cost

Which dependencies do AOA network diagrams use?

finish-to-start

What term is used for the amount of time an activity can be delayed without delaying the early state date of any immediately following activities?

free slack

What is the main purpose of project plans?

guide project execution

The organization recognizes that a new project exists and completes a project charter during which processes for a new project?

initiating

What process group does the project integration management knowledge area map to through the activities of developing project charters?

initiating

the project stakeholder management knowledge area maps to which process group by identifying stakeholders?

initiating

The project management plan is the output of which project planning process?

integration management

Which term is used for a standard of measurement in quality management?

metric

The outputs of which process include change request status updates, project management plan updates, and project document updates?

monitoring and controlling

The project schedule management knowledge area maps to which process group through the activity of schedule control?

monitoring and controlling

Which addresses how well a product or service performs the customer's intended use?

performance

What is the first step in project cost management?

plan how costs will be managed

What is another term used for budget?

planned value