MIS Ch. 10, 11, 12, TG3 Quiz Answers

________ is an approach that integrates various automated factory systems.

CIM

________ is the most recent evolution of the modern IT infrastructure.

Cloud computing

________ is an advantage of cloud-based ERP systems.

Cost

_________ analytics is the first step in data reduction.

Descriptive

__________ analytics answers the question "what has happened".

Descriptive

_________ is a capability of dashboards that gives the user the ability to go to details at several levels by a series of menus or by clicking on a portion of the screen that can be expanded.

Drill down

________ systems are interorganizational ERP systems that provide web-enabled links among a company's key business systems and its customers, suppliers, distributors, and other relevant parties.

ERP II

Cloud computing has the following benefit for employees:

Efficiency

________ link(s) business partners over ________ by providing them access to certain areas of each other's corporate ________.

Extranets; the Internet; intranets

The customer manages the most with ________.

IaaS

________ users install their operating system and their application software on the cloud computing provider's computers.

IaaS

________ delivers the precise number of parts to be assembled into a finished product at precisely the right time.

JIT

________ flows are the physical products, raw materials, supplies, and so forth that flow along the chain.

Material

_________ involves slicing and dicing data, drilling down in the data, and rolling up data to greater summarization.

OLAP

________ analytics examines recent and historical data to detect patterns and predict future outcomes and trends.

Predictive

_________ analytics answers the question "what could happen?"

Predictive

_______ analytics answers the question "what should we do".

Prescriptive

________ cloud vendors provide applications, storage, and other computing resources as services over the internet.

Public

________ reports are produced at scheduled intervals.

Routine

________ is a cloud-based ERP system.

SaaS

________ refers to erratic shifts in orders up and down the supply chain.

The bullwhip effect

________ is a disadvantage of EDI.

The number of standards

________ computing allows service providers to make computing resources and infrastructure management available to customers as needed and then charges them for its specific usage rather than a flat rate.

Utility

Private clouds provide IT activities and applications as a service over ________.

an intranet

The ________ component of SCM is often referred to as logistics.

deliver

Considering the nature of decision, acquiring and using resources efficiently in accomplishing organizational goals is

management control

The optimal result of the organization's CRM efforts is to ________ the number of high-value repeat customers while ________ customer churn.

maximize; minimizing

Remote job entry was enabled by converting from _______.

stand-alone mainframes to mainframe and dumb terminals

With the ________ approach to on-premise ERP implementation, a company implements a standard ERP package using the package's built-in configuration options.

vanilla

Each department or functional area within an organization has its own collection of application programs or _________.

FAIS

_____ analysis attempts to calculate the value of the inputs necessary to achieve a desired level of output.

Goal-seeking

________ computing pools various hardware and software components to create a single IT environment with shared resources.

Grid

Which of the following cloud computing characteristics allows organizations to use a single physical server for multiple purposes?

Virtualization

With the ________ approach to on-premise ERP implementation, a company develops new ERP functions designed specifically for that firm.

custom

Validation of the model and answering the question "what are my options" occur in the _____ phase of the IDC.

design

A(n) ________ report summarizes the performance of critical activities.

key indicator

In the ________ component of SCM, supply chain managers create a responsive and flexible network for receiving defective, returned, or excess products back from their customers, as well as for supporting customers who have problems with delivered products.

return

In the ________ component of SCM, supply chain managers develop processes for managing their goods and services inventory.

source