MIS Ch.2

Which of the following perspectives focuses on using information systems to improve business processes based on the analysis of past​ behavior?

Organizational learning

Which of the following is NOT one of​ Porter's five primary competitive​ forces?

Information

Which of the following challenges of innovative information systems is illustrated by the​ "format wars" of​ Blu-ray versus​ HD-DVD?

Innovation is often risky.

​________ decisions are relatively straightforward and usually can be programmed directly into​ _______ information systems.

Structured; operational

The purpose of a business model is​ to:

all of the statements are correct: identify the costs involved-specify how a company generates revenue- identify the key resources and activities that are needed- define what a company does.

An​ e-business revenue model that involves paying businesses that bring or refer customers to another business is called​ ________.

affiliate marketing

Organizations offering a free basic subscription that can be upgraded to a​ fee-based, premium subscription offering more features is applying the​ ________ subscription business model.

freemium

Companies that pursue​ a(n) _______ international business strategy attempt to achieve economies of scale by developing products for the global market that can be sold in large quantities.

global

Using information systems to develop extensive knowledge of your​ customers, thereby providing​ high-quality customer​ service, ________.

increases customer switching costs

Having the human capital needed to deploy innovative information systems is associated with​ ________ requirements

resource

A surprising recommendation from the disruptive innovation cycle​ is:

put technology ahead of strategy.

______ is(are) the​ activity(ies) organizations perform in order to reach their business goals.

Business processes

Which of the following is NOT a valid approach to use in assessing the value of an​ organization's IS infrastructure.

Predictive value

Which of the following statements about using information systems as a strategic innovation is​ true?

Using information systems to gain competitive advantage in operating efficiencies will be readily imitated by rivals and is not easily sustained.

​________ can be used to identify opportunities to apply information systems to support activities performed throughout the business and thereby gain a competitive advantage.

Value chain analysis

Which of the following is NOT one of the general types of organizational​ strategy?

cost maximization

Organizations can more effectively respond to disruptive innovations in their industry by following the​ ________ process.

disruptive growth engine

A new​ technology, product, or service that eventually surpasses the existing dominant​ technology, product, or service in the market is termed a​ ________.

disruptive innovation

At the tactical level of the​ organization, managers focus on using organizational resources to increase​ ________.

effectiveness

Sources of competitive advantage include all of the following​ except:

increasing the time to market

An​ e-business revenue model that involves users paying a fee for using protected intellectual property is called​ ________.

licensing

​A(n) _______ refers to anything that occurs as a part of an​ organization's daily business for which a record must be kept.

transaction

The​ _______ international business strategy has a weakness of being very complex and difficult to manage.

transnational

Establishing electronic connections with suppliers and customers is one way organizations enhance their​ _______ with information systems.

value chains

The​ ________ component of a business model outlines the utility that the product or service has to offer the customer.

value proposition