MIS Ch.2
Which of the following perspectives focuses on using information systems to improve business processes based on the analysis of past behavior?
Organizational learning
Which of the following is NOT one of Porter's five primary competitive forces?
Information
Which of the following challenges of innovative information systems is illustrated by the "format wars" of Blu-ray versus HD-DVD?
Innovation is often risky.
________ decisions are relatively straightforward and usually can be programmed directly into _______ information systems.
Structured; operational
The purpose of a business model is to:
all of the statements are correct: identify the costs involved-specify how a company generates revenue- identify the key resources and activities that are needed- define what a company does.
An e-business revenue model that involves paying businesses that bring or refer customers to another business is called ________.
affiliate marketing
Organizations offering a free basic subscription that can be upgraded to a fee-based, premium subscription offering more features is applying the ________ subscription business model.
freemium
Companies that pursue a(n) _______ international business strategy attempt to achieve economies of scale by developing products for the global market that can be sold in large quantities.
global
Using information systems to develop extensive knowledge of your customers, thereby providing high-quality customer service, ________.
increases customer switching costs
Having the human capital needed to deploy innovative information systems is associated with ________ requirements
resource
A surprising recommendation from the disruptive innovation cycle is:
put technology ahead of strategy.
______ is(are) the activity(ies) organizations perform in order to reach their business goals.
Business processes
Which of the following is NOT a valid approach to use in assessing the value of an organization's IS infrastructure.
Predictive value
Which of the following statements about using information systems as a strategic innovation is true?
Using information systems to gain competitive advantage in operating efficiencies will be readily imitated by rivals and is not easily sustained.
________ can be used to identify opportunities to apply information systems to support activities performed throughout the business and thereby gain a competitive advantage.
Value chain analysis
Which of the following is NOT one of the general types of organizational strategy?
cost maximization
Organizations can more effectively respond to disruptive innovations in their industry by following the ________ process.
disruptive growth engine
A new technology, product, or service that eventually surpasses the existing dominant technology, product, or service in the market is termed a ________.
disruptive innovation
At the tactical level of the organization, managers focus on using organizational resources to increase ________.
effectiveness
Sources of competitive advantage include all of the following except:
increasing the time to market
An e-business revenue model that involves users paying a fee for using protected intellectual property is called ________.
licensing
A(n) _______ refers to anything that occurs as a part of an organization's daily business for which a record must be kept.
transaction
The _______ international business strategy has a weakness of being very complex and difficult to manage.
transnational
Establishing electronic connections with suppliers and customers is one way organizations enhance their _______ with information systems.
value chains
The ________ component of a business model outlines the utility that the product or service has to offer the customer.
value proposition
