MIS Chapter 2

Which of the following is not a business benefit of collaborations?

Improved compliance with government regulations

The term management information systems refers to a specific category of information systems serving

Middle Management functions

Which of the following types of system enables management to make better decisions regarding organizing and scheduling, production, and distribution.

SCM

The principal liaison between the information systems groups and the rest of the organization is a

Systems Analyst

To monitor the status of internal operations and the firms relations with the external environment, managers need which of the following types of systems?

TPS

According to the chapter case, ABB device to switch from its existing corporate internet for all of the following reasons except

The internet was too expensive to maintain.

An example of a remote, synchronous collaboration tool is a Skype conference call using VOIP and webcams.

True

Global firms can collaborate from different locations at the same time using synchronous collaboration tools.

True

You manage the IT department at a small startup Internet advertiser. You need to set up an inexpensive system that allows customers to see real-time statistics such as views and click-throughs about their current banner ads. Which type of system will most efficiently provide a solution?

Extranet

A DSS is most commonly used by the operations management level of an organization

False

Which of the following statements is not true?

In general the technical occupations in IT are showing faster expansion than occupations involved with the management of IT.

Which of the following is not one of the four main classifications for collaboration tools identified by the Spacetime matrix?

Remote/Colocated.

Which of the following statements about collaboration is not true?

Successful collaboration can be achieved through technology regardless of the organization's culture or structure.

Which type of system integrates supplier, manufacturer, distributer, and customer logistic processes?

Supply chain management systems

A ________ is typically a major source of data for other systems

TPS

You have been hired by a non-profit agency to implement a system to handle their donations. The system must be able to handle and record telephone, SMS, and internet donations, provide up to the minute reports, and create highly customizable mailing lists. In addition, event fundraisers need to be able to quickly access a donor's information and history. which of the following systems will best meet these needs?

TPS with MIS capabilities.

Using ________ to enable government relationships with citizens, businesses, and other arms of government is called e-government.

The internet and networking technologies

All of the following are reasons for the increased business focus on collaboration and teamwork expect for:

The need for more Efficient work hierarchies.

An organizations MIS and DSS supply an ESS with summarized information

True

Supply chain management systems are more externally oriented than enterprise systems

True

All of the following job categories are expect to grow over the next eight years expect

Computer programmers

Which type of information would you use to forecast the return of investment if you firm planned to switch to a new supplier that offered products at a lower cost?

DSS

Which of the following types of systems typically use a digital dashboard to display an array of charts and graphs of a business's key performance indicators?

ESS

______ systems are also known as enterprise systems

Enterprise resource Planning.

Which of the following types of systems helps coordinate the flow of information between the firm and its suppliers and customers?

Extranet

An SCM is considered to be an intraorganizational system because it manages information that flows between different companies

False

An inventory control system is an example of an MIS

False

Identifying customers is a business process handled by the human resources function

False

The ______ helps design programs and systems to find new sources of knowledge or to make better use of existing knowledge in organizational management processes

CKO

You have been hired by BizCom, a business communications consultancy that services many clients in different industries throughout the united states, to help it improve its profit margin, Bizcom provides customized recommendations for the best use of a clients existing resources for improving internal communications, typically delivered via documentation in different media. the company has approximately 50 consultants,all of whom are located in its central headquarters in Alexandria, VA. What type of system do you recommend that Bizcom install to improve its business process and increase its profit margin?

An Extranet.