MIS Exam 2
Client/server computing links two or more computers in an arrangement in which powerful ________ provide computing services for ________.
servers; user PCs
browsers
software applications through which users primarily access the web
Gift cards are _________ cards.
stored-value money
An electronic _________ is a website the represents a single store.
storefront
wireless
telecommunications in which electromagnetic waves carry the signal between communicating devices
hypertext
text displayed on a computer display with references, called hyperlinks, to other text that the reader can immediately access
group purchasing
the aggregation of purchasing orders from many buyers so that a volume discount can be obtained
channel conflict
the alienation of existing distributors when a company decides to sell to customers directly online
Hypertext Transfer Protocol (HTTP)
the communications standard used to transfer pages across the WWW portion of the Internet, defines how messages are formulated and transmitted.
social commerce
the delivery of e-commerce activities and transactions through social computing.
electronic retailing (e-tailing)
the direct sale of products and services through storefronts or electronic malls, usually designed around an electronic catalog format and/or auctions
business model
the method by which a company generates revenue to sustain itself
social intelligence
the monitoring, collection, and analysis of socially generated data and the resultant strategic decisions
workflow
the movement of information as it flows through the sequence of steps that make up an organization's work procedures
domain names
the name assigned to an Internet site, consisting of multiple parts, separated by dots, which are translated from right to left.
social capital
the number of connections a person has within and between social networks
blogosphere
the term for the millions of blogs on the web
broadband
the transmission capacity of a communications medium faster than 25 Mbps
bandwidth
the transmission capacity of a network, stated in bits per second
Packet Switching
the transmission technology that divides blocks of text into packets
e-government
the use of electronic commerce to deliver information and public services to citizens, business partners, and suppliers of government entities, and those working in the public sector
teleconferencing
the use of electronic communication that allows two or more people at different locations to have a simultaneous conference
telemetry
the wireless transmission and receipt of data gathered from remote sensors
social marketplaces
these act as online intermediaries that harness the power of social networks for introducing, buying, and selling products and services
workgroup
two or more individuals who act together to perform some task, on either a permanent or temporary basis
radio transmission
uses radio waves frequencies to send data directly between transmitters and receivers
portal
A Web-based personalized gateway to information and knowledge that provides information from disparate information systems and the Internet, using advanced search and indexing techniques.
electronic business (e-business)
A broader definition of electronic commerce, including buying and selling of goods and services, and servicing customers, collaborating with business partners, conducting e-learning, and conducting electronic transactions within an organization.
fiber-optic cable
A communications medium consisting of thousands of very thin filaments of glass fibers, surrounded by cladding, that transmit information through pulses of light generated by lasers
router
A communications processor that routes messages from a LAN to the Internet, across several connected LANs, or across a wide area network such as the Internet.
auction
A competitive process in which either a seller solicits consecutive bids from buyers or a buyer solicits bids from sellers, and prices are determined dynamically by competitive bidding.
wireless local area network (WLAN)
A computer network in a limited geographical area that uses wireless transmission for communication
hyperlink
A connection from a hypertext file or document to another location or file, typically activated by clicking on a highlighted word or image on the screen, or by touching the screen.
Transmission Control Protocol/Internet Protocol (TCP/IP)
A file transfer protocol that can send large files of information across sometimes unreliable to networks with the assurance that the data will arrive uncorrupted.
microblogging
A form of blogging that allows users to write short messages (or capture an image or embedded video) and publish them.
A free microblogging service that allows its users to send messages and read other users' messages and updates.
ultra-wideband (UWB)
A high-bandwidth wireless technology with transmission speeds in excess of 100 Mbps that can be used for applications such as streaming multimedia from, say, a personal computer to a television.
social shopping
A method of electronic commerce that takes all of the key aspects of social networks—friends, groups, voting, comments, discussions, reviews, etc.—and focuses them on shopping.
Local Area Network (LAN)
A network that connects communications devices in a limited geographical region, such as a building, so that every user device on the network can communicate with every other device.
Internet2
A new, faster telecommunications network that deploys advanced network applications such as remote medical diagnosis, digital libraries, distance education, online simulation, and virtual laboratories.
mobile computing
A real-time connection between a mobile device and other computing environments, such as the Internet or an intranet.
protocol
A set of rules governing transmission of data between devices.
Internet Protocol (IP)
A set of rules responsible for disassembling, delivering, and reassembling packets over the Internet
World Wide Web (the web, WWW, or W3)
A system of universally accepted standards or storing, retrieving, formatting, and displaying information through a client/server architecture; it uses the transport functions of the internet.
Really Simple Syndication
A technology that allows users to receive the information they want, when they want it, without having to surf thousands of Web sites.
Peer-to-Peer (P2P) processing
A type of client/server distributed processing that allows two or more computers to pool their resources, making each computer both a client and a server.
electronic marketplace
A virtual market space on the Web where many buyers and many sellers conduct electronic business activities.
telecommuting
A work arrangement whereby employees work at home, at the customer's premises, in special workplaces, or while traveling, usually using a computer linked to their place of employment.
________ use internal batteries for power, and they broadcast radio waves to a reader.
Active RFID codes
collaborative consumption
An economic model based on sharing, swapping, trading, or renting products and services, enabling access over ownership.
business-to-employee electronic commerce (B2E)
An organization using electronic commerce internally to provide information and services to its employees.
buy-side marketplace
B2B model in which organizations buy needed products or services from other organizations electronically, often through a reverse auction
sell-side marketplace
B2B model in which organizations sell to other organizations from their own private e-marketplace and/or from a third-party site
________ is an example of the third type of peer-to-peer processing that allows for advanced search and file sharing.
Bit Torrent
smart cards
Cards that contains a microprocessor (chip) that enables the card to store a considerable amount of information (including stored funds) and to conduct processing.
bluetooth
Chip technology that enables short-range connection (data and voice) between wireless devices.
electronic payment mechanisms
Computer-based systems that allow customers to pay for goods and services electronically, rather than writing a check or using cash.
Network Access Points (NAPs)
Computers that act as exchange points for Internet traffic and determine how traffic is routed.
Social computing has vastly altered both the expectations of customers and the capabilities of corporations in the area of _________.
Customer relationship management
_________ materials are inputs to the manufacturing process.
Direct
consumer-to-consumer electronic commerce (C2C)
Electronic commerce in which both the buyer and the seller are individuals (not businesses).
business-to-consumer electronic commerce (B2C)
Electronic commerce in which the sellers are organizations and the buyers are individuals; also known as e-tailing.
_________ cards allow customers to charge online payments to their credit card accounts.
Electronic credit
public exchanges (or exchanges)
Electronic marketplaces in which there are many sellers and many buyers, and entry is open to all; frequently owned and operated by a third party.
Collaborative consumption services offer employees many benefits including higher pay, more paid vacation, and flexible hours.
False
QR codes are larger than bar codes because they store information both horizontally and vertically.
False
________ satellites are stationary relative to a point on the Earth.
GEO
________ satellites are the most expensive to build and launch.
GEO
________ satellites have the largest footprint.
GEO
________ satellites have the longest orbital life.
GEO
________ is NOT an advantage of twisted-pair wire.
High bandwidth
backbone networks
High-speed central networks to which multiple smaller networks (such as LANs and smaller WANs) connect.
The adoption of ________ has been an important factor in the development of the Internet of Things.
IPv6
e-learning
Learning supported by the Web; can be done inside traditional classrooms or in virtual classrooms.
________ is an example of the second type of peer-to-peer processing that enables real-time, person-to-person collaboration.
Microsoft SharePoint Workspace
location-based commerce (L-commerce)
Mobile commerce transactions targeted to individuals in specific locations, at specific times.
collaboration
Mutual efforts by two or more individuals who perform activities to accomplish certain tasks
________ technology enables the use of mobile wallets.
NFC
virtual universities
Online universities in which students take classes via the Internet at home or an off-site location.
Which of the following is the correct order of networks from smallest to largest?
PAN, LAN, MAN, WAN
________ is a visual discovery social network in which people create and share image collections of anything that interests them on their smartphones, tablets, and computers.
_________ cards allow businesses to charge online payments to their credit card accounts.
Purchasing
__________ allows anyone to syndicate any content to anyone who has an interest in subscribing to it.
Really Simple Syndication
Which of the following is NOT a basic function of TCP/IP?
Responsible for disassembling, delivering, and reassembling data during transmission
_________ are similar to the B2C model.
Sell-side marketplaces
_________ are/is unsolicited e-mail.
Spam
_________ cards allow you to store a fixed amount of prepaid money and then spend it as necessary.
Stored-value money
________ is an advantage of telecommuting
Stress-level
_______ is the protocol of the Internet.
TCP/IP
________ allow users to place information in multiple, overlapping associations rather than in rigid categories.
Tags
________ is the wireless transmission and receipt of data gathered from remote sensors.
Telemetry
electronic storefront
The Web site of a single company, with its own Internet address, at which orders can be placed.
Internet backbone
The primary network connections and telecommunications lines that link the computers and organizational nodes of the Internet.
electronic commerce (e-commerce)
The process of buying, selling, transferring, or exchanging products, services, or information via computer networks, including the Internet.
Uniform resource locator (URL)
The set of letters that identifies the address of a specific resource on the web
Near Field Communication (NFC)
The smallest of the short-range wireless networks, designed to be embedded in mobile devices such as cell phones and credit cards.
domain name system (DNS)
The system administered by the Internet Corporation for Assigned Names (ICANN) that assigns names to each site on the Internet.
virtual collaboration
The use of digital technologies that enable organizations or individuals to collaboratively plan, design, develop, manage, and research products, services, and innovative information systems and electronic commerce applications.
Internet telephony (Voice-over Internet Protocol or VoIP)
The use of the Internet as the transmission medium for telephone calls.
A wiki is a website made up entirely of content posted by users.
True
________ is the greatest concern in the peer-to-peer economic model.
Trust
________ is an example of microblogging.
________ is a short-range wireless network.
UWB
cyberbanking
Various banking activities conducted electronically from home, a business, or on the road instead of at a physical bank location; also known as electronic banking.
electronic mall
a collection of individual shops under one internet address
ethernet
a common local area network protocol
twisted-pair wire
a communications medium consisting of strands of copper wire twisted together in pairs
Internet Service Provider (ISP)
a company that provides Internet connections for a fee
Personal Area Network (PAN)
a computer network used for communication among computer devices close to one person
search engine
a computer program that searches documents, especially on the WWW, for specific information by keywords and reports the results.
metasearch engine
a computer program that searches several engines at once and integrates the findings of the various search engines to answer queries posted by users
file server (network server)
a computer that contains various software and data files for a local area network and contains the network operating system
digital signals
a discrete pulse, either on or off, that conveys information in a binary form
stored-value money cards
a form of electronic cash on which a fixed amount of prepaid money is stored; the amount is reduced each time the card is used
person-to-person payments
a form of electronic cash that enables the transfer of funds between two individuals, or between an individual and a business, without the use of a credit card
tag
a keyword or term that describes a piece of information
Web 2.0
a loose collection of information technologies and applications, plus the websites that use them.
social graph
a map of all relevant links or connections for one member of a social network
Internet (the Web)
a massive global WAN that connects approximately 1 million organizational computer networks in more than 200 countries on all continents
extranet
a network that connects parts of the intranets of different organizations
Wide Area Network (WAN)
a network, generally provided by common carriers, that covers a wide geographic area
blog (weblog)
a personal website, open to the public, in which the site creator expresses his or her feelings or opinions with a series of chronological entries
mobile portal
a portal that aggregates and provides content and services for mobile users
Intranet
a private network that uses internet software and TCP/IP protocols
multichanneling
a process in which a company integrates its online and offline channels
crowdsourcing
a process in which an organization outsources a task to an undefined, generally large group of people in the form of an open call
Internet of Things (IoT)
a scenario in which objects, animals, and people are provided with unique identifiers and the ability to automatically transfer data over a network without requiring human-to-human or human-to-computer interaction
Wireless Fidelity (Wi-Fi)
a set of standards for wireless local area networks based on the IEEE 802.11 standard
hotspot
a small geographical perimeter within which a wireless access point provides service to a number of users
social network
a social structure composed of individuals, groups, or organizations linked by values, visions, ideas, financial exchange, friendship, kinship, conflict, or trade
computer network
a system that connects computers and other devices via communications media so that data and information can be transmitted among them
mobile wallet (m-wallet)
a technology that allows users to make purchases with a single click from their mobile devices
social computing
a type of information technology that combines social behavior and information systems to create value.
Videoconference
a virtual meeting in which participants in one location can see and hear participants at other locations and can share data and graphics by electronic means
chat room
a virtual meeting place in which groups of regulars come to talk among themselves electronically
industrywide portal
a web-based gateway to info and knowledge for an entire industry
wiki
a website on which anyone can post material and make changes to other material
affinity portal
a website that offers a single point of entry to an entire community of affiliated interests.
commercial (public) portal
a website that offers fairly routine content for diverse audiences. It offers customization only at the user interface.
corporate portal
a website that provides a single point of access to critical business information located inside and outside of an organization
voice portal
a website with an audio interface
satellite radio (digital radio)
a wireless system that offers uninterrupted, near CD-quality music that is beamed to your radio from satellites
microwave transmission
a wireless system that uses microwaves for high-volume, long-distance, point-to-point communication
Global Positioning System (GPS)
a wireless system that uses satellites to enable users to determine their position anywhere on earth
Radio Frequency Identification (RFID)
a wireless technology that allows manufacturers to attach tags with antennas and computer chips on goods and then track their movement through radio signals
satellite transmission
a wireless transmission system that uses satellites for broadcast communications
virtual group (team)
a workgroup whose members are in different locations and who meet electronically.
social advertising
advertising formats that make use of the social context of the user viewing the ad
In ________, vendors ask partners to place logo on the partner's website and then pay that partner a commission.
affiliate marketing
wireless access point
an antenna connecting a mobile device to a wired local area network
Internet Protocol (IP) address
an assigned address that uniquely identifies a computer on the internet
enterprise network
an organization's network composed of interconnected multiple LANs and WANs
propagation delay
any delay in communications from signal transmission time through a physical medium
Web 2.0 media
any website that provides user-generated media content and promotes tagging, rating, commenting, and other interactions among users and their media contributions
reverse auctions
auctions in which one buyer, usually an organization, seeks to buy a product or a service, and suppliers submit bids; the lowest bidder wins.
forward auctions
auctions that sellers use as a selling channel to many potential buyers; the highest bidder wins the items.
Group purchasing is a common technique in a ________.
buy-side marketplace
website
collectively, all of the web pages of a particular company or individual
unified communications
common hardware and software platform that simplifies and integrates all forms of communications--- voice, e-mail, instant messaging, location, and videoconferencing-- across an organization.
broadcast media (wireless media)
communication channels that use electromagnetic media (the "airwaves") to transmit data
cable media (wireline media)
communications channels that use physical wires or cables to transmit data and information
servers
computers that provide access to various networks services, such as printing, data, and communications.
clients
computers, such as users' personal computers , that use any of the services provided by servers
analog signals
continuous waves that transmits information by altering the amplitude and frequency of the waves.
The main drawback to Google Fiber for Google is ________.
cost
modem
device that converts signals from analog to digital and vice versa
On the web, the first peer-to-peer model was _________.
eBay
mobile commerce (m-commerce)
electronic commerce conducted in a wireless environment
business-to-business electronic commerce (B2B)
electronic commerce in which both the sellers and the buyers are business organizations
mobile commerce (on m-commerce)
electronic commerce transactions that are conducted with a mobile device
disintermediation
elimination of intermediaries in electronic commerce
The Internet backbone is a ________ network.
fiber-optic
client/server computing
form of distributed processing in which some machines (servers) perform computing functions for end-user PCs
spamming
indiscriminate distribution of e-mail without the receiver's permission
coaxial cable
insulated copper wire; used to carry high-speed data traffic and television signals
distance learning (DL)
learning situations in which teachers and students do not meet face to face
tweet
messages and updates posted by users on Twitter
permission marketing
method of marketing that asks consumers to give their permission to voluntarily accept online advertising and e-mail
distributed processing
network architecture that divides processing work between two or more computers, linked together in a network
Job coaches recommend spending most of your time ________ to get a job.
networking
viral marketing
online word-of-mouth
virtual (or pure play) organizations
organizations in which the product, the process, and the delivery agent are all digital
brick-and-mortar organizations
organizations in which the product, the process, and the delivery agent are all physical
clicks-and-mortar organizations
organizations that do business in both the physical and digital dimensions
communications channel
pathway for communicating data from one location to another
cellular telephone (cell phones)
phones that provide two-way radio communications over a cellular network of base stations with seamless handoffs
e-procurement
purchasing by using electronic support
cybersquatting
registering domain names in the hope of selling them later at a higher price