MISY exam 1
What is a pure-play business?
A business that operates only on the Internet without a physical store
Decision support systems or DSS's model information using OLAP, which provides assistance in evaluating and choosing among different courses of action. Which of the below does not represent an example of a DSS in business?
A manufacturing digital dashboard showing visualizations of inventory and production
When analyzing Porter's three generic strategies for entering a market, if you have a focused strategy what market should you target?
A niche market.
Which of the following is a potential feature of a digital dashboard?
A running line graph of planned versus actual production for the past 24 hours A hot list of KPIs refreshed every 15 minutes A graph of stock market prices
Which of the following represents the primary ebusiness revenue models?
Advertising fees, license fees, subscription fees, transaction fees, value-added services fees
Both individuals and organizations have embraced ebusiness to do which of the following?
All of the above
MIS is a business function. Which of the following does MIS perform to help aid the company in decision making and problem solving?
All of the above.
Which of the following describes structured data?
All of the above.
What is native advertising?
An online marketing concept in which the advertiser attempts to gain attention by providing content in the context of the user's experience in terms of its content, format, style, or placement.
Which of the following is a not a type of organizational information system?
Analysis processing system
What is Porter's Five Forces Model?
Analyzes the competitive forces within the environment in which a company operates to assess the potential for profitability in an industry
A business strategy achieves a specific set of goals which include ________.
Attracting new customers, developing new products or services.
Which of the following represents businesses buying from and selling to each other over the Internet?
B2B
What is used to control the flow of a process?
BPMN Gateway
What is information collected from multiple sources such as suppliers, customers, competitors, partners, and industries that analyzes patterns, trends, and relationships for strategic decision making?
Business intelligence
The accounting and finance department performs processes such as creating financial statements, paying accounts payables, and collecting accounts receivables. What form of processes do these represent?
Business-facing processes
Cheryl Steffan is the operations manager for Nature's Bread Company, which specializes in providing natural products for health conscious individuals. Cheryl is responsible for compiling, analyzing, and evaluating daily sales numbers to determine the company's profitability and forecast production for the next day. Which of the following is an example of a piece of data Cheryl would be using to successfully perform her job?
Craig Newmark is customer number 15467.
Who is an individual who studies the interaction between humans and technology, observing how technology can shape humans' lives?
Cyborg anthropologist
What models information and provides assistance in evaluating and choosing among different courses of action?
DSS
In a SWOT analysis, which of the following could you discover as potential inner weaknesses (harmful)?
Damaged reputation.
Which of the following represents the core drivers of the information age?
Data, Information, Business Intelligence, Knowledge
What types of metrics measure customer satisfaction?
Effectiveness MIS metrics
Which ebusiness tool increases the speed of business by allowing the transfer of documents with the same speed as the telephone?
Which group of stakeholder's primary interests include fair compensation, job security, and ethical conduct/treatment?
Employees
There are many different stakeholders found in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. Which of the following is a main concern for customers?
Exceptional customer service.
Google glass is a work environment that is not located in any one physical space.
False
Knowledge facilitators reside within the minds of members, customers, and colleagues and include physical structures and recorded media.
False
Managing consumer trust is not a challenge for ebusinesses participants as the Internet has numerous security technologies in place to completely protect consumers and their online transactions.
False
Mark Peterson identified the Porter's Five Forces Model which analyzes the competitive forces within a business environment.
False
Porter has identified three generic business strategies including focused, broad cost leadership, and switching strategy
False
Redundancy occurs when a task or activity is never repeated.
False
Social tagging is similar to taxonomy except that crowdsourcing determines the tags or keyword-based classification system.
False
The Internet provides access to Internet information through documents including text, graphics, audio, and video files that use a special formatting language called HTML.
False
Unstructured data extracts information from data and uses it to predict future trends and identify behavioral patterns.
False
Virtual reality is the viewing of the physical world with computer-generated layers of information added to it.
False
Web 3.0 refers to static text-based information websites.
False
In terms of system thinking, what controls to ensure correct processes?
Feedback
Your boss, Ty Jacob, has asked you to analyze the music industry using Porter's five forces model. Which of the following represents the threat of substitute products or services in the music industry?
Game systems like Wii, social networks like Facebook
Managers constantly attempt to optimize ________ process.
Static process
When considering the 5-steps of the order-to-delivery business process, supporting sales are included in which of the following?
Step 5 - Customer service
Which of the following represents a brick-and-mortar business?
T.J.Maxx
What are the three primary types of management information systems available to support decision making across the company levels?
Transaction Processing Systems, Decision Support Systems, Executive Information Systems
A Business Process Model and Notation (BPMN) gateway is used to control the flow of a process.
True
A SWOT analysis will evaluate potential internal strengths, internal weaknesses, and external opportunities.
True
A time-series chart is a graphical representation showing change of a variable over time. Time-series charts are used for data that changes continuously, such as stock prices. They allow for a clear visual representation of a change in one variable over a set amount of time.
True
According to Porter's three generic strategies, Walmart is following a business strategy that focuses on 'broad market and low cost'.
True
Augmented reality is the viewing of the physical world with computer-generated layers of information added to it.
True
Choosing not to fire a sales representative who is underperforming knowing that person is experiencing family problems is a form of knowledge.
True
Granularity refers to the level of detail in the model or the decision-making process.
True
In a SWOT analysis potential external opportunities are helpful when they identify all significant trends along with how the organization can benefit from each, including new markets, additional customer groups, legal changes, innovative technologies, population changes, competitor issues, and so on.
True
MIS is a tool that is most valuable when it leverages the talents of people who know how to use and manage it effectively.
True
Web 2.0 is the next generation of Internet that uses a more mature, distinctive communications platform characterized by new qualities such as collaboration, sharing, and free.
True
Many industries have been forced to change due to technology advances. Which of the below industries has felt the lowest amount of economic impact from ebusiness?
Waste or recycling industry
As a trainer for Exempla Healthcare, Tina is faced with many challenges to properly training her new hires. There are over 40 different locations where Exempla employees work across the Chicago metro area. Tina decides to implement some valuable ebusiness tools to help reduce traveling costs, increase speed, and provide flexibility for completing training sessions with all the new hires. Tina primarily uses PowerPoints and videos during her training modules. What is the most effective ebusiness tool for Tina to implement and accomplish all of her training goals?
Webinar
Eric Eberly holds an executive position at Parker Industries. He has designed and implemented a system to collect, maintain, and share information across the many departments of Parker Industries. He's also instilled an updating protocol requiring department heads to keep the system up-to-date. Based on this description, what position does Eric hold?
Chief knowledge officer (CKO).
Your boss, Kerry Miller, has asked you to analyze the soft drink industry using Porter's five forces model. Which of the following represents rivalry in the soft drink industry?
Coke and Pepsi submit bids to the owner of a football stadium for the exclusive sale of their products during games.
Which of the below is an important challenge facing managers today?
Competing to win in today's market Solving business problems Making business decision
Which of the following is not a common approach to closing an MIS skills gap?
Competitive salary.
Which group of stakeholder's primary interests include adhering to regulations/laws, increasing employment, and ethical taxation reporting?
Government
Which department maintains policies, plans, and procedures for the effective management of employees?
Human Resources.
Which four elements are included in systems thinking?
Input, Process, Output, and Feedback
here would you categorize strengths in a SWOT analysis?
Internal, helpful
Which of the following is not a core driver of the information age?
Internet of Things.
What is consolidation?
Involves the aggregation of information and features simple roll-ups to complex groupings of interrelated information
Which of the following are included as potential internal weaknesses in a SWOT analysis that are harmful to an organization?
Lack of strategic direction, obsolete technologies, lack of managerial talent, outdated product line.
There are many different stakeholders found in an organization. Stakeholders drive business strategies, and depending on the stakeholder's perspective, the business strategy can change. Which of the following is a main concern for shareholders/investors?
Maximize profits.
What is information reach?
Measures the number of people a firm can communicate with all over the world
Which of the below is not a characteristic associated with Mozilla Firefox?
Mozilla Firefox is a prime example of a reputation system
What is software whose source code is available free for any third party to review and modify?
Open source
Which of the following demonstrates potential issues with Business 2.0 and information vandalism?
Open source allows anyone to be able to edit, damage, or destroy content
Which of the following statements is correct when considering a SWOT analysis?
Strengths and weaknesses originate inside an organization.
What is slice-and-dice capability?
The ability to look at information from different perspectives
If you were thinking about a washing machine as a system which of the following represents the outputs?
The clean clothes.
If you were thinking about an oven as a system which of the following represents the output?
The cooked food.
In terms of system thinking, what is output?
The resulting information from the computer program
Which of the following is one of the largest wikis on the Web and one of the 10 most popular Web destinations?
Wikipedia
