MKT 365 Quizzes (3,4,5)

Among the factors that create a gap in expectations between customers and 3PL providers, which of the following is appropriate as one of the 3PL providers' expectations of customers?

Access to useful data to design solutions

Among the four primary functions of distribution facilities, _______________ involves the assembly of customer orders for multiple SKUs and allows to avoid the expenses related to placing numerous orders and having them shipped from a variety of locations.

Assortment

It is more beneficial to build a transactional relationship with a supplier that provide standardized products such as stationaries used to maintain basic operations. (T/F)

True

Product characteristics and product flow requirements of supply chains drive the design of distribution processes. (T/F)

True

While collaborative relationships can improve responsiveness to customers' needs, conflicting business objectives can be a barrier in forming collaborative relationships. (T/F)

True

In which of the following situation using 3PL distribution will be typically preferred over private distribution?

When security requirements are lower

When should an organization NOT use 3PLs? Select all that apply.

When there are issues related to security of shipments When outsourcing is not a corporate philosophy

Which of the following describes characteristics of centralized inventory positioning? Select all that apply.

Greater control over the inventory, Distance to customers in longer

Which of the following explains "Leverage" items in the Kraljic Matrtix?

High profitability, and Low supply risk

Which of the following statements is NOT TRUE about 3PLs and 4 PLs?

3PLs typically take on more risk than 4 PLs due to the scope of the services.

Which of the following is an example of "facilitators" in decision to form relationships?

Corporate compatibility

Which of the following question is appropriate to evaluate 'Scalability' of 3PLs?

Does the 3PL have the flexibility to handle your seasonal demand patterns, geographic expansion, and new fulfillment channels?

Which of the following statements is NOT TRUE as reasons for using 3PL services?

Especially when logistics is a core competency of an organization, organization are more likely to use 3PLs to improve firm performance.

When you decide to form a relationship with an external provider of logistics services, which of the following primary competencies should be considered? Select all that apply.

Expertise, Strategic Fit, and Ability to fit

Asset-based 3PLs tend to be more flexible and unbiased in decision making but lack of significant internal capability for customer requirements. (T/F)

False

Information based 3PL providers help customers with monetary issues and financial flows in the supply chain such as freight rating, payment, freight bill auditing, accounting. (T/F)

False

Public warehousing is always a more cost-efficient option than private warehousing because of a large initial investment. (T/F)

False

Transactional relationships typically requires a higher level of integration and collaboration than strategic relationships. (T/F)

False

When you have "Bottleneck" suppliers, you can typically have a greater purchasing power as a buyer. (T/F)

False

"________________" 3PL providers are freight forwarders, brokers, agents that facilitate the flow of good on behalf of customers such as C.H. Robinson.

Forwarder based

Which of the following statements is NOT TRUE about aligning supply chains?

Local optimization of warehouses or distribution centers help to create a more integrated supply chain.

Which of the following methods is NOT appropriate as a way to improve issues of integrating supply and demand in the supply chain.?

Make larger lost for warehousing

Which of the following statements is NOT TRUE about Warehousing Management Systems (WMS)?

Order cycle time is increased by using WMS

Which of the following metrics measures customer service aspects of distribution performance?

Perfect order Index (POI)

Which of the following product handling functions also focus on storage activities of a distribution facility?

Put-Away

What are the TWO major factors (criteria) used for supplier segmentation in Kralijic Matrix?

Risk and Profitability

According to the process model, in which step should following components should be considered to build and sustain successful supply chain relationships? - Scope of governance of relationship - Leadership roles - Risk/reward sharing - Financial investment and responsibilities

Structuring operating model

Which of the following statements is NOT TRUE about supplier selection criteria?

Sustainability is important but does not affect supplier selection decisions.

Which of the following statements is INCORRECT about facility considerations?

The items with larger total cubic space requirements should be located near the shipping area and those with smaller space requirements away from the shipping area.

As the number of warehouses increases, cost of lost sales is likely to decrease. (T/F)

True