MNGT 482 Exam 1

b. stage 2

A manager who is an ethical egoist typically reasons at which of the following stages of moral development? a. stage 1 b. stage 2 c. stage 3. d. stage 4 e. both a and b

b. unethical, conflicts of interest

A purchasing agent directed her company's orders to a firm from which she had received a valuable gift, regardless of whether this firm provided the best quality or value. Her behavior is considered_____ because of __________ a. ethical, accepted rules and standards b. unethical, conflicts of interest c. ethical, competitive pressures of profits d. unethical, cross-cultural contradiction

d. all of the above

An organizational ethical climate includes which of the following components? a. egoism b. benevolence c. principle d. all of the above

b. identify the issue

Mcdonald's being aware of the animal cruelty issue is an example of which step in the public issue management process? a. analyze the issue b. identify the issue c. generate options d. take action e. evaluate results

b. employee ethics training

The creation of an ethics policy by itself is not sufficient and must be followed up with which of the following to ensure that the policy's provisions actually influence day-to-day company activities? a. staffing an ethics and compliance officer b. employee ethics training c. ethics audits d. all of the above

False

True or False Business ethics is a special set of ethical ideas different from ethics in general and applicable only to business

true

True or False according to an Ethics resource center study, nearly twice as many employees observe misconduct by co-workers in weak ethical cultures companies as in strong ethical cultures.

true

True or false compliance-based and integrity based ethics programs are two approaches to provide ethical awareness and directions to managers and employees

true

True or false managers become aware of issues by carefully analyzing environmental intelligence

false

True or false? stockholders and stakeholders are interchangeable

d. all of the above

Why should business be ethical? a. ethical companies outperform those that are unethical financially. b. ethical companies comply with legal requirements c. society's stakeholders expect it from businesses. d. all of the above e. only b and c are correct

c. stakeholder network

corporations working collaboratively with other businesses and concerned persons/ organizations is an example of: a. stakeholder motivation b. organizational capacity c. stakeholder network d. stakeholder goal

c. causes the performance-expectations gap to grow larger

failure to understand the beliefs and expectations of stakeholders: a. causes a company's profits to increase in the short run b. causes a companys profits to decrease in the short run c. causes the performance-expectations gap to grow larger d. increases the chance of a corporate buy-out

d. interactive

firms that actively engage with stakeholders in an ongoing relationship to address and resolve a public issue are at what stage of the business-stakeholder relationship? a. reactive b. inactive c. proactive d. interactive

e. all of the above

managers will notice and respond to an issue raised by a stakeholder if a stakeholder possesses which of the following? a. power b. legitimacy c. urgency d. salience e. all of the above

b. the instrumental argument

the argument that stakeholder management is more effective as a corporate strategy reflects which of the following arguments to support stakeholder theory? a. the descriptive argument b. the instrumental argument c. the normative argument d. all of the above

d. all of the above

the core components upon which a company's ethical performance depends include: a. the values and virtures of the managers b. the personal character of the managers and employees c. the traditions, attitudes, and business practices built into a company's culture d. all of the above

a. the end results of an action

utilitarian reasoning primarily considers which of the following? a. the end results of an action b. the rights of the unprotected c. the distribution of benefits d. all of the above

e. all of the above

which of the following is an example of market, external stakeholders? a, suppliers b. shareholders c. customers d. distributors (e.g wholesalers and retailers) e. all of the above

d. all of the above

which of the following is one way that corporations can organize internally to respond and interact with stakeholders? a. department of public affairs b. department of investor relations c. department of human resources d. all of the above

d. all of the above

which of the following is true about justice reasoning? a. the reasoner considers who pays the costs and who receives the benefits b. the reasoner seeks a fair distribution to all affected c. the reasoner relies upon some accepted rule or standard. d. all of the above

d. all of the above

which of the following statements is true according to the textbook? a. a public issue is any issue that is of mutual concern to an organization b. correctly anticipating a public issue can gain an organization a competitive advantage c. public issues are often contentious d. all of the above e. only a and c are correct

d. all of the above

which of the following statements is true regarding ethics and the law? a. laws cannot always define proper action b. ethical principles are broader than laws c. sometimes businesses or industries preempt legislation and voluntarily adopt ethically based practices d. all of the above

b. ownership theory

which of the following theories states that the purpose of the firm is to make the most money it can for shareholders? a. stakeholder theory b. ownership theory c. all of the above

b. economic power

workers who are unionized have more _____ power as a stakeholder than those who are non-unionized because they can go on strike or work stoppages a. voting power b. economic power c. political power d. legal power e. informational power