NBE communication skills
the ideal time limit for a speech is
20 minutes
the pope reads his speech word for word from a prepared text. this is an example of
a manuscript speech
which of the following best describes a dis-confirming response with more than one meaning
ambiguous
a disconfirming response with more that one meaning leaving the other party unsure of the responder's position is an
ambiguous response
linda was attending an optimist club meeting and after her arrival was asked to give a speech concerning her vocation at the meeting. This is an example of
an impromptu speech
what is the term that is described as the believably of a speaker or other source of information
an impromptu speech
external communication is
any communication that goes beyond the doors of your business
the process of pronouncing all the parts of a word is known as
articulation
a reciever focusing on the speaker's voice screening out all other stimuli is an example of
attending
the medium sender selects to send the message is known as the
channel
the emotional tone of a relationship as it is express in the messages that partners send and receive defines which of the following terms
climate
a human survival skill needed to maintain contact with the world is
communication
in decision making, what term is defined as: when all group members are in agreement
consensus
the objective, emotion free meanings of a term are known as
denotations
which of the following types of listening would involve listening in which the goal is to help the speaker solve a problem
empathetic listening
words that have more that one dictionary meaning are referred to as
equivocal terms
more pleasant sounding words used in the place of more direct, less pleasant terms are
euphemisms
listening in which the goal is to judge the quality or accuracy of a speaker's remarks is
evaluative listening
a speech that is planned in advance but is presented in a direct, contersational manner
extemporaneous speech
any communication which goes beyond the doors of your business is called
external communication
incorrect thoughts that lead us to believe that we have heard the message before
faulty assumptions
words that are pronounced like another word but have a different meaning and are usually spelled differently
homonyms
sarah is listening to cathy and trying very hard to understand her ideas on the subject. This is an example of
informational listening
which type of listening involves listening to understand another person or ideas
informational listening
what do we call business communications that are sent to receivers with a company
internal communications
the type of communication in which the two parties involved consider one another as individuals is
interpersonal communication
bob debated with himself as to what the correct answer to the question was, but finally chose the correct one. This is an example of
intrapersonal communication
the type of communication which refers to those aspects of communication behavior that occur within the individual is
intrapersonal communication
the study of body movement, gestures, and posture is
kinesics
all of the following are important with regard to a speaker's awareness of the audience when choosing the speech material except
knowing the personal background of the introductory speaker
an approach to conflict resolution in which neither party achieves its goals is
lose-lose
all of the following are considered appropriate opening techniques for a speech except
making an apology
A speech that is delivered word for word from a prepared text
manuscript speech
what type of communication refers to the wholesale distribution of identical copies of the same message to persons or recievers unknown to the sender and unknown to each other in any sence of interaction
mass
what type of speech is learned and delivered by rote without a written text
memorized speech
excessive written or verbal communication would be considered
message overload
a worker is drilling a hole in the street just outside of the classroom making it nearly impossible for the students to hear the instructor. This is an example of
noise
a type of response in which no words are spoken
non-verbal
to end a sentence in which the last word is abbreviated you should use a
period
external communication includes
personal letters, congratulatory notes, letters of refrence
which of the following is an example of a misinterpretation of a non verbal symbol
personal space
what is the act of attempting to influence the behavior and thinking of another person or group of people called
persuasion
the highness or lowness of the voice is known as
pitch
which of the following is a common cause of nervousness
poor preparation
which of the following terms is dealing with the speed at which you speak
rate
which of the following is an example of a misrepresentation of a verbal signal
relative terms
which of the following terms best describes the process of deliberately revealing information about oneself that is significant and that would not normally be known by others?
self disclosure
what is the term that is defined as dealing with the meaning of words
semantics
which of the following initiates the communication process
sender
all of the following would be considered proper with respect to the use of a visual aid except
statistics demonstrated by the visual aid should not be rounded off
the arrangement of words in a sentence defines
syntax
which of the following terms deals with the arrangement of words in a sentence
syntax
which of the following defines the term feed back
the discernible response of the reciever
a complete sentence that describes the central idea of a speech and is usually found in the first paragraph
thesis statement
witch of the following is not a general purpose for making a speech
to distract
John's speech instructor told john that he would have to speak a little louder. John needs to work on which of the following areas of public speaking?
volume
which of the following terms is synonymous with loudness
volume
