Nissan@Home Second Delivery

About how long should a Nissan@Home Second Delivery take?

45-60 minutes

What percent of customers reported a "more" or "much more" positive opinion of the Nissan brand after the Nissan@Home Second Delivery?

87

On average, about how long after purchase is ideal for a Nissan@Home Second Delivery?

9 days

Who should contact the customer after the Nissan@Home Second Delivery to "close the loop" on any outstanding questions?

A Dealership representative

What is a Doppler Tech Expert?

A fully trained outside representative who completes Nissan@Home Second Deliveries on behalf of the Dealership

Tech Experts who perform a Nissan@Home Second Delivery are knowledgeable about ______.

Any vehicle topic on which a customer needs information

Where does a Nissan@Home Second Delivery take place?

At the customer's preferred location, such as their home, workplace, or your Dealership

What is the best way to schedule a Nissan@Home Second Delivery?

By the owner through the NCAR app during Delivery

When expecting a Tech Expert to arrive for a Nissan@Home Second Delivery, the customer ______.

Can track the Expert's location in real time Will receive an email and/or text notification on the day of the appointment

What is true of Nissan@Home Second Delivery?

It should be explained throughout the sales process

When will a customer have to pay for a Nissan@Home Second Delivery?

Never

How do Sales Consultants benefit from a Nissan@Home Second Delivery performed by a Tech Expert?

Select All

What features are covered during Nissan@Home Second Delivery?

Those selected by the customer

What will a customer receive after their Nissan@Home Second Delivery?

Vehicle Resource Guide Second Delivery Experience Survey

Who should perform the Nissan@Home Second Delivery?

Your Dealership's in-house Tech Experts Fully trained Doppler Tech Experts