OB exam 1 multiple choice

is the personality trait with the strongest positive relationship with job performance

Conscientiousness

The annual budget was due today and Mary's section of the report is not finished so Cary cannot turn it in on time to her manager. This is typical of the employees in the department, many don't observe deadlines. This is an example of what type of causal attribution?

Consensus

"What are the different needs that activate motivation's direction, intensity, and persistence?" This statement reflects which theories of motivation?

Content

You have an apartment within walking distance of your office. Your company moves the office to the next town. You decide to take a position with another firm close to your apartment. This is an example of____________the problem.

Dissolving

Stress can have positive effects on certain OB-related outcomes. For instance, it is negatively related to absenteeism because people feel they have to work harder to meet management expectations

False

Values tend to vary across __________________ because they are influenced by events in childhood and youth. For example, Gen Zers have been influenced by growing up during a recession (focus on saving money): making connections on their mobile devices more than 10 hours a day, and fighting for racial equality and inclusion.

Generations

Which of the following is not a factor in contributing to employee engagement?

High levels of stress

Of the following, _____________ is the most closely aligned with employees' perceptions of procedural justice.

Job performance

McClelland's Motivation Theory

Need for achievement, affiliation, or power

Barry set himself a goal of bowling at least one game above 250 (out of 300 possible) before the end of the season. This is a ______________ goal.

Performance

Volumes of research and employee surveys report that the majority of managers and organizations do a poor job of managing employee ________________

Performance

Jon is dealing with several employees who are chronically late. He unilaterally decides to dock everyone's daily pay 5 percent if they are more than 10 minutes late. Jon will have better results using

The contingency approach

McGregor's Theory X and Theory Y

Theory X: supervision, external rewards, penalties Theory Y: job satisfaction as motivation, take responsibilities

Personal attitudes affect behavior via intentions.

True

Len is the top swimmer on his school's team. Star athletes are likely to be high in intelligence.

bodily-kinesthetic

Maslow's Hierarchy of needs

self-actualization, esteem, belonging and love, safety, physiological

Schwartz's Value Theory

self-transcendence(universalism) self-enhancement (power, achievement) Openness to change(stimulation, self direction) conservation(conformity, security)

Laurie walks into her morning status meeting. She didn't have time for breakfast or even coffee. During the meeting, she is most likely to focus on

snacks and drinks because she is hungry and thirsty.

Hope consists of

willpower and waypower

We build stereotypes through a four-step process. Which of the following is not part of the process?

Appraisal

Erin is getting some funny looks in the office. Every few hours or so she sits up in her desk chair with her feet grounded, closes her eyes and takes a deep breath two times. She is practicing

Breathing meditation

Which of the following is not a best practice for becoming more productive?

Check social media every two hours

_____________ is the harnessing of organization members' selves to their work roles.

Employee engagement

Luis has just learned that Brian, who has less experience and who does less work, receives a higher salary. Since learning this, Luis has been very unhappy and has started to look for another job. What model of job satisfaction best explains Luis's reactions?

Equity

_____________is not a content theory of motivation

Expectancy theory

Karen, the team captain of her high school soccer team. is very sociable and assertive. She never is at a loss for words and feels comfortable interacting will all teammates and coaches. Karen is likely to score high on

Extroversion

Common sense focuses on the past, and because of this, it is strong in responding to the unexpected.

False

Effective managers give employees timely and task-specific feedback about what they are doing right, but do not give feedback about what they are doing wrong.

False

Justine, a manager, has decided that Harrison is performing poorly because he is lazy. This is an example of a negativity bias.

False

Southwest Airlines mechanics created widespread slowdowns in flights to pressure their company in negotiations with their union. This was illegal.

False

To achieve a climate encouraging positive OB, an organization must foster a specific set of organizational values, organizational practices, and transformational leadership.

False

is(are) when we hold others less accountable for unethical behavior that is carried out through third parties

Indirect blindness

The tendency to consistently evaluate other people or objects in an extremely positive fashion is what common perceptual error related to performance evaluations?

Leniency

Dr. Riley, a professor in the economics department, finds that if he keeps his door open, people tend to stop in to say hello. This interruption is distracting. So now Dr. Riley keeps his office door open only a crack during his office hours, asking visitors to knock before entering. This small change allows him to grade exams more quickly and accurately. This is an example of his increasing his

Mindfulness

Herzburg Hygiene Theory

Motivators contribute to job satisfaction(achievement, recognition, satisfaction from work, responsibilities, advancements) Hygiene factors contribute to dissatisfaction(policy, management, relationships, working conditions)

Donald is on the production line for Medical Services Inc. He has been there for five years and has won Employee of the Month more than anyone else Juan, his coworker, who has only been at Medical Services three years and hasn't even been nominated for Employee of the Month, just received a promotion. Donald perceives a

Negative inequity

__________________is defined as emplovees' perceptions of formal and informal organizational policies, practices, procedures and routines

Organizational Climate

Benny seems to want to control others and often manipulates people for his own gratification. He exhibits the need for

Personal power

Core self-evaluations represent a broad personality trait comprised of all of the following except

Proactivity

Jeff is late to work one morning. so he drives over the speed limit through a school zone. As a result, he gets pulled over by a police officer and receives : a ticket. This scenario is an instance of

Punishment

Which of the following is not an example of a hygiene factor?

Recognition

___________are both elements of hedonism.

Self-enhancement and openness to change

Core Self-Evaluation

Self-esteem, self-efficacy, locus of control, emotional stability

Joyce finds that the members of the project team to which she has been assigned in her management class are all athletes on the college's football and basketball teams. She immediately considers dropping the class because she thinks her experience with that team will be negative. Joyce is likely to be reacting to a

Stereotype

Alexandria is motivated by the feeling that she's done the best she can do. This represents intrinsic motivation.

True

Benny has the ability to learn and use spoken and written languages. He shows linguistic intelligence.

True

Larry, a marketing major, believes that Rosa is probably better at math than he is because she is a finance major. This is an example of a stereotype.

True

The "organizing framework" for understanding and applying OB is based on the systems approach

True

The outer layer of the diversity wheel is that of organizational dimensions.

True

When Vivian, the owner of a vintage furniture boutique, makes causal attributions about the behavior of her employees, she is observing the dimensions of consensus, distinctiveness, and consistency.

True

In order to improve intelligence through brain training, experts recommend the training to have these three characteristics:

adaptive, variety, and generalizability.

The law of effect states that

behavior with favorable consequences tends to be repeated.

Of the approaches to job design, _____________________ is the most recently evolved and attempts to merge earlier perspectives.

i-deals

In the Framework of POB. is/are a key input to positivity from situation factors.

organizational culture and climate

The two basic types of goals are

performance and learning.

Flourishing represents the extent to which our lives contain PERMA-

positive emotions, engagement, relationships, meaning, and achievement