OB Quizzes
a BLANK is an individual's set of beliefs about the characteristics of a group
Stereotype
values represent beliefs that influence behaviors BLANK; attitudes relate to beavior BLANK
across all situations; toward specific targets
the components of attitudes are
affective, cognitive and bahvioral
job satisfactions is
an affective or emitional response toward various facets of one's job
people who are dependable, responsible, and achievement-oriented are likely to score high on
conscientiousness
BLANK involves leader behavior associated with creating mutual respect or trust and focuses on a concern for group members' needs and desires
consideration
the categories of memory that social perception involves are
event semantic and perosn
causal attribution refers to an individual's set beliefs about the characteristics or attributes of a group
false
intellectual intellegence refers to the ability to solve everyday problems by utilizing knowledge gained from experience
false
the situational leadership theory attempts to identify personality characteristics or interpersonal attributes that can used to differentiate leaders from followers
false
voluntary turnover has always negative outcomes
false
BLANK represents and individual's capacity for constructive thinking, reasoning, and problem solving
intelligence
at its most basic, a person's behavior can be attributed to either BLANK or BLANK factors
interal; external
the distinction between flexible and fixed individual differences
is that managers have little or no impact on fixed differences
the leadership theory that is based on the assumption that leaders develop unique one-to one relationships with each other of the people reporting to them is
leader-member exchange
the extent to which an individual identifies with an organization and commits to its goals is called
organiztional commitment
the process that enables us to interpret and understand our surrondings is called
perception
the combination of stable physical, behavioral, and mental characteristics that gives individuals the unique identity is known as:
personality
the first step of social perception process is
selctive attnetion and comprehension
the primary purpose of BLANK behaviors is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization
task-oriented
Leadership is the process whereby an individual influences a group to achieve a common goal
true
diversity represents the multitude of indivdual differences and similarities that exist among people
true
legitimate power refers to the authority that a manager has by virtue of his or her position in an organizational hierarchy
true
Petra made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her co-workers for giving her erroneous information for the report. Petra is expressing:
an external locus of control
research has demonstrated that organizational citizenship behavior is positively related to
higher performance ratings and lower organizational cost
_________ theory is based on the idea that people have beliefs about how leaders should behave and what they should do for their follower
implicit leadership
the dimensions of situational control in fiedler's model are:
leader-member relations, task structure, position power
which of the following is not one of key leader behaviors that are part of transformational leadership
matching the behavior to the situation
which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness
narcissism
the idea that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his or her physiological or psychological defiencies is captured by the BLANK model
need fulfillment
core self-evaluation represents a broad personality trait comprised of all but one of the follow, which one
proactivity
which of the following statements about self-efficacy is true
self efficacy can be developed
managing diversity gives an organization the ablity to grow and maintain a business in increasingly competitve marketplace
true
personal values refers to abstract ideals that guide one's thinking and behavior accross all situations
true
universal emotions include: anger, fear, sadness, happiness, digust, and suprise
true
which of the following is not a key workplace attitude that managers should track
turnover