OB Quizzes

a BLANK is an individual's set of beliefs about the characteristics of a group

Stereotype

values represent beliefs that influence behaviors BLANK; attitudes relate to beavior BLANK

across all situations; toward specific targets

the components of attitudes are

affective, cognitive and bahvioral

job satisfactions is

an affective or emitional response toward various facets of one's job

people who are dependable, responsible, and achievement-oriented are likely to score high on

conscientiousness

BLANK involves leader behavior associated with creating mutual respect or trust and focuses on a concern for group members' needs and desires

consideration

the categories of memory that social perception involves are

event semantic and perosn

causal attribution refers to an individual's set beliefs about the characteristics or attributes of a group

false

intellectual intellegence refers to the ability to solve everyday problems by utilizing knowledge gained from experience

false

the situational leadership theory attempts to identify personality characteristics or interpersonal attributes that can used to differentiate leaders from followers

false

voluntary turnover has always negative outcomes

false

BLANK represents and individual's capacity for constructive thinking, reasoning, and problem solving

intelligence

at its most basic, a person's behavior can be attributed to either BLANK or BLANK factors

interal; external

the distinction between flexible and fixed individual differences

is that managers have little or no impact on fixed differences

the leadership theory that is based on the assumption that leaders develop unique one-to one relationships with each other of the people reporting to them is

leader-member exchange

the extent to which an individual identifies with an organization and commits to its goals is called

organiztional commitment

the process that enables us to interpret and understand our surrondings is called

perception

the combination of stable physical, behavioral, and mental characteristics that gives individuals the unique identity is known as:

personality

the first step of social perception process is

selctive attnetion and comprehension

the primary purpose of BLANK behaviors is to ensure that people, equipment, and other resources are used in an efficient way to accomplish the mission of a group or organization

task-oriented

Leadership is the process whereby an individual influences a group to achieve a common goal

true

diversity represents the multitude of indivdual differences and similarities that exist among people

true

legitimate power refers to the authority that a manager has by virtue of his or her position in an organizational hierarchy

true

Petra made a large mistake on a report she submitted to her boss, and it ended up costing the company a significant amount of money. When asked why this had occurred, she blamed one of her co-workers for giving her erroneous information for the report. Petra is expressing:

an external locus of control

research has demonstrated that organizational citizenship behavior is positively related to

higher performance ratings and lower organizational cost

_________ theory is based on the idea that people have beliefs about how leaders should behave and what they should do for their follower

implicit leadership

the dimensions of situational control in fiedler's model are:

leader-member relations, task structure, position power

which of the following is not one of key leader behaviors that are part of transformational leadership

matching the behavior to the situation

which of the following interpersonal traits has research shown to have a negative relationship with leadership effectiveness

narcissism

the idea that satisfaction is determined by the extent to which the characteristics of a job allow an individual to fulfill his or her physiological or psychological defiencies is captured by the BLANK model

need fulfillment

core self-evaluation represents a broad personality trait comprised of all but one of the follow, which one

proactivity

which of the following statements about self-efficacy is true

self efficacy can be developed

managing diversity gives an organization the ablity to grow and maintain a business in increasingly competitve marketplace

true

personal values refers to abstract ideals that guide one's thinking and behavior accross all situations

true

universal emotions include: anger, fear, sadness, happiness, digust, and suprise

true

which of the following is not a key workplace attitude that managers should track

turnover