Ontario Security Testing

What are the 8 things a good report must be?

1. must have clarity of thought 2. must be complete and self-explanatory 3. must be accurate in all aspects 4. Must support facts and is factual 5. must have an impersonal style 6. must have a proper date and signature 7. must follow an impartial approach 8. must be arranged in a logical manner

How long will it take to have an offence pardoned? 10 months 12 months 3 months 12-18 months depending on the offence

12-18 months depending on the offence

What is the minimum age to obtain a security license?

18 years

How long is the Ontario security license valid for?

2 years

Why might a casual crowd form?

A casual crowd can be large and may gather in a shopping area or at a sporting event

Why might a mob form?

A crowd or demonstration into a mob if it has been provoked by earlier events, aroused by rumors and inflamed by professional agitators, who appeal to emotional levels rather than to reason

Why might a disaster cause a crowd?

A disaster means any extreme or catastrophic condition which imperils or results in loss of life and property. disaster conditions may result in violent emotional disturbances among people in the area due to fear, hunger, loss of shelter or injury and death of loved ones

Which of the following statements are true: A) as a security guard having a security license is a privilege B) as a security guard having a security license is a right as long as you are over the age of 18 C) unlike the police, a security guards conduct is not that important as long as no laws are being broken D) none of the above

A) as a security guard having a security license is a privilege

Which of the following is NOT a true statement?

A. A good report has clarity of thought B. A good report is complete and self-explanatory C. A good report can be based on opinion D. A good report is accurate C

Which of the following would be a likely place for a crowd to get out of control?

A. A hockey game B. A rock concert C. A protest rally D. All of the above D

Which of the following would be a likely place for a crowd to get out of control?

A. A hockey game B. A rock concert C. A protest rally D. All of the above D

A crowd that is exhibiting sympathy for or against authority or for a political cause is called what?

A. A riot B. A demonstration C. A rave D. None of the above B

A crowd that is exhibiting sympathy for or against authority or for a political cause is called what?

A. A riot B. A demonstration C. A rave D. None of the above B

The best way to deal with a crowd is to:

A. Approach the quietest member of the crowd and discuss your concerns B. Arrest the most vocal person in the crowd and remove them C. Threaten the crowd with use of force if they do not retreat D. Approach the most vocal member of the crowd and discuss your concerns D

The best way to deal with a crowd is to:

A. Approach the quietest member of the crowd and discuss your concerns B. Arrest the most vocal person in the crowd to remove them C. Threaten the crowd with use of force if they do not retreat D. Approach the most vocal member of the crowd and discuss your concerns D

The best way for you to get a crowd under control is to:

A. Become friendly with the main trouble makers B. Agree with their cause so they trust you C. Let them know that this is just a part time job for you and as far as your concerned if trouble starts you wont get involved D. Avoid any conversation with anyone D

The best way for you to get a crowd under control is to:

A. Become friendly with the main trouble makers B. Agree with their cause so they trust you C. Let them know that thus us just a part time job for you and as far as your concerned if trouble starts you wont get involved D. Avoid any conversation with anyone D

The purpose of surveillance is to:

A. Gather evidence B. Observe an individuals actions C. For the purpose of identifying associates D. All of the above D

The purpose of surveillance is to:

A. Gather evidence B. Observe an individuals actions C. For the purpose of identifying associates D. All of the above D

Under the private security and investigative services act, which of the following would NOT make a person eligible in obtaining a security guard license A. Having a previous criminal record for assault with a weapon under the criminal code of Canada B. having more than three speeding offences within one year under the highway traffic act C. being 18 years of age D. legally being allowed to work in Canada

A. Having a previous criminal record for assault with a weapon under the criminal code of Canada

which of the following professions would NOT be exempt under the private security and investigative services act?

A. Lawyers B. Locksmiths C. Bodyguards D. Armour car services C

Applicants apply for security licenses through:

A. Ministry of community and social services B. Ministry of community and correctional services C. Ministry of government and customer services D. Ministry of intergovernmental affairs B

What is a possible consequence when conducting a surveillance in a residential area during daylight hours?

A. Police being called B. The target you are watching notices you C. Residents in the area approach you D. All of the above D

What is a possible consequence when conducting a surveillance in a residential area during daylight hours?

A. Police being called B. The target you are watching notices you C. Residents in the area approach you D. All of the above D

A visitor log would be used for which of the following?

A. Recording visitor entries and exits on the property B. To record information passed on from a previous shift C. To keep track of patterns on entry on the property to determine suspicious activity D. All of the above A

A visitor log would be used for which of the following?

A. Recording visitor entries and exits on the property B. To record information passed on from a previous shift C. to keep track of patterns of entry on the property to determine suspicious activity D. All of the above A

When starting your shift as a security guard which of the following is Not something you would enter into your duty notebook before going out on patrol?

A. The start and end time of your shift B. The date C. Weather conditions D. Road conditions E. What your partner is wearing E

which of the following would NOT be a code of conduct violation

A. failing to comply with all municipal, provincial and federal statutes B. Using profane, abusive and insulting language C. Being rude to a member of the public D. Attending work with a wrinkled shirt D

What are Incident reports used for?

Activities that require the urgent attention of a superior as the activity may require an investigation into loss, harm or hazard

What are amphetamines?

Amphetamine, dextroamphetamine, and methamphetamine are collectively referred to as amphetamines. their chemical properties and actions are very similar. these drugs stimulate the central nervous system by increasing activity in the brain

under the private security and investigation services act, a security license is valid for A. 1 year B. 2 years C. 5 years D. no expiry date

B. 2 years

What are barbiturates?

Barbiturates are central nervous system depressants. They act in a similar manner to alcohol and slow down many areas of the brain

Which of the following is a FALSE statement? A) A security guards job can be physically demanding B) when working as a security guard it is important to keep in good physical shape C) you are required to meet a minimum standard of physical fitness before being granted a security license D) as a security guard you may be required to tasks that are physically demanding

C) you are required to meet a minimum standard of physical fitness before being granted a security license

What does P.S.I.S.A. stand for? A. Professional security and investigative services act B. Personal security and investigational services act C. Private security and investigative services act D. none of the above

C. Private security and investigative services act

What is cannabis?

Cannabis is a central nervous system depressant obtained from the plant cannabis sativa which grows in many parts of the world naturally. it is available for use as a drug in three main forms: as the dried leaves and buds, known as grass or marijuana, a solid resin (hashish or hash) which is obtained from the buds and flower heads, and also as a thick liquid prepared from the flowers or resin (hash oil)

what are some reasons why a crowd might form?

Casual causes Emotional causes Social causes Political Economic The absence of authority Disaster Formation of a mob

What are some of the ways surveillance can be conducted?

Closed circuit television, an elevated administration office with a view of the entire floor, one way tinted glass or having mirrors and corner mirrors

What are the social causes of a crowd?

Crowds disturbed by racial or religious differences, or excitement stemming from a celebration, sports or another similar event

As a security guard while patrolling the property you notice a black wallet in the snow. you decide to check the wallet for identification and fine none. you notice a $20 bill tucked away in a hidden compartment. you decide to take the money and buy coffee for the staff because it was obvious you would never find the owner. what could be a possible result? A. Getting fired B. getting charged with a code of conduct violation under the private security and investigative services act C. charged with a criminal offence D. all of the above

D. all of the above

Who may ask a security guard to produce their license? A. members of the public who are over 18 years of age B. your supervisor C. the police D. anyone

D. anyone

What are the main goals of a security guard? (4 D's) Detect - Detect any issues that may present a risk Deter - Deter crime by being visible ________ - ________ any crimes by ensuring your premises is secure Document - Document and inform your superiors about any incidents

Delay

What are the main goals of a security guard? (4 D's) _______ - ________ any issues that may present a risk Deter - Deter crime by being visible Delay - Delay any crimes by ensuring your premises is secure Document - Document and inform your superiors about any incidents

Detect

What are the main goals of a security guard? (4 D's) Detect - Detect any issues that may present a risk ________ - ________ crime by being visible Delay - Delay any crimes by ensuring your premises is secure Document - Document and inform your superiors about any incidents

Deter

What are the main goals of a security guard? (4 D's) Detect - Detect any issues that may present a risk Deter - Deter crime by being visible Delay - Delay any crimes by ensuring your premises is secure ____________ - ___________ and inform your superiors about any incidents

Document

What are the economical causes of a crowd?

Economic causes of disturbance created from conditions such as disputes between workers and management, or from such extreme conditions like poverty where people resort to violence as a means to obtain the necessities of life

True or False: Security guards are only allowed to enforce the highway traffic act on private property only

False

True or False: When dealing with a crowd you should never engage in an argument with anyone unless they start making unnecessary and rude comments towards you

False

True or false: a security guard can be also referred to as a security officer

False

What are hallucinogen drugs?

Hallucinogens or psychedelics are drugs that affect a person's perception of sights, sounds, touch, smell, etc.

What is intelligence in terms of security?

Intelligence is the collection of information to identify future threats properly

Are security guards or private investigators allowed to locate persons who are in the witness protection program?

No

Who may conduct surveillance on a person?

Only a police officer or private investigator may conduct surveillance on a specific person

When can an organization disclose personal information without knowledge or consent?

Only if they are disclosing the information to a lawyer, debt collector or government agency

What does PIPEDA stand for?

Personal Information Protection and Electronic Documents Act

What is personal information?

Personal information is information about an identifiable individual, but does not include name, title or business address or telephone number of an employee of an organization

What is the Nature of Injury?

Refers to the types of injury

What are the different types of drugs?

Stimulants depressants analgesics hallucinogens Amphetamines Barbiturates Cannabis

What type of crowd might the absence of authority cause?

The absence of authority or the failure of authorities to carry out their responsibilities may cause people to believe they can violate the law without fear of reprisal or hindrance while staying anonymous within the crowd

What does situational awareness refer to?

The amount of information you have of the environment you are in

What is an Accident type (in relation to injury)?

The event which immediately resulted in injury

What is a Source of injury?

The object, substance, exposure or bodily motion which directly produced the injury

What is a Part of body (in relation to injury)

The part of the injured persons body that is affected by the injury

What is a Hazardous condition ( in relation to injury)?

The physical condition or circumstance which allowed the event of the accident type

How many types of surveillance are there and what are they?

There are 2 types: Tailing, or shadowing (on foot, or by transportation vehicle) fixed surveillance - also called "the stakeout"

How many lines of defense does each property have?

There are 3 lines of defense The first is the boarders of the property. this can include a fence or property line the second is the walls of the building. it is more difficult for someone to get past this line of defense the third line of defense is interior controls or object protection. controls at this line can include motion detection, intruder detection devices, safes, fire protection, and quality locks

What is a stimulant drug?

These are drugs that stimulate the central nervous system. These substances tend to increase alertness and physical activity

What is a depressant drug?

These drugs slow down or depress the central nervous system. depressant drugs include alcohol, barbiturates, and tranquilizers.

What are occurrence reports designed for?

To log the activities that you have observed throughout the day. there are two main reasons for an occurrence report. the first one is to show the client proof of your work. the second is the value of the information that may be used in a future investigation

True or False Standing orders are the general orders for your employer irregardless of what site you are on

True

True or False: A Concierge is Commonly found in a lobby who monitors cameras, controls access points, manages mail distribution and visitors parking while greeting visitors

True

True or False: A common political cause for a crowd may result in attempts by large groups to gain political advantages or settle political disputes by unlawful means. This type can become very violent very quickly

True

True or False: A private investigator is someone who can be employed as a detective to collect information about individuals and organizations

True

True or False: Access control is The security measures in place that controls who has access to particular areas on the premises

True

True or False: An occurrence report is a record of the collection of the activities for a period of time

True

True or False: Any criminal offences you have been convicted of must receive a pardon prior to being eligible for a security license

True

True or False: Ontario law defines a security guard as a person who: works for money to guard or patrol to protect people and property

True

True or False: Post orders are orders for the specific place you are working that is in addition to the Standing Orders. These are orders your employers client's have given you. Most sites will have a binder with information on the type of service you are to offer residents and emergency procedures

True

True or False: The main purpose of patrolling is to deter crime and identify issues within the property that need special attention like maintenance issues

True

True or False: The security guard may be tasked with traffic control in assisting with direction however a security guard does not hold any authority to enforce the highway traffic act

True

True or False: When identifying problems you should: identify the problem, find possible solutions, take action using the best solution, evaluate all possible solutions

True

True or False: a security guard can help resolve a minor dispute that can be easily defused. if a dispute is seen escalating into a physical confrontation , then you need to call the police for assistance immediately.

True

True or False: a security guards general duties are preventing loss and protecting life by controlling access and to observe and report the activities on the property they serve

True

True or False: an unsafe act (in relation to injury) is the violation of commonly accepted safe procedure which directly permitted the occurrence of the accident event

True

True or False: when it comes to the police and trespass incidents, the police do not always need to be called however it is an option. if the people leave the property when asked by security then the police do not need to be involved

True

True or false: a security guard who misrepresents his/her license is in violation of the private security and investigative services act

True

True or false: anyone can file a complaint against a security guard

True

what are visitors logs?

a book that is used to sign people in and out of the premises. it must be administered evenly meaning that the president of the company all the way to someone delivering a package all get treated the same and must sign the book

What is a riot?

a breach of the peace that is committed with violence by three or more people to further a cause

what is a crowd?

a concentration of people who's present or anticipated behaviour is such that it requires police action for the maintenance of order

What is a demonstration?

a crowd that is exhibiting sympathy for or against authority, or some political, economical or social condition

When and where can a security guard control traffic

a security guard can control traffic on the private property where they are positioned and on public roads only when instructed to do so by a police officer

What are event reports?

an event report is a collection of occurrences and incidents that is organized in a sequential way

why might an emotional crowd form?

crowds that are formed due to events that have changed individuals emotionally and are almost always unruly and combative. Their emotional caused crowds can be dangerous because their emotions can make them blind to reason

A security guard must be knowledgeable of the eight basic elements of a site safety program. which of the following would NOT be included as one of the eight basic elements Company safety door opening procedure policy safety training safety rules

door opening procedure policy

What is an agency of accident (in relation to injury)?

the object, substance or part of the premises in which the hazardous condition existed

What are analgesic drugs?

these drugs are substances that provide relief from pain. Mild analgesics, such as the many brand named preparations of aspirin or paracetamol, are relatively harmless

When approaching a crowd what should you do?

you should approach the more vocal members of the crowd who might be possible agitators making the crowd worse. make sure you do not engage in argument. use simple language and inform the crowd of the violations they may be committing