Oral Communication

giving excessive attention to the details of a speech is and example of A-listening too hard B-giving into distractions C-listening for technique D-jumping to conclusions E-focusing on delivery

A-listening too hard

which of the following is an instance of informative speaking A-an ambassador urging changes in international adoption laws B-a social worker explaining adoption laws to potential parents C- scientist convincing colleagues to change their research foucs D-all of the above E-b and c only

B-a social worker explaining adoption laws to potential parents

when your textbook describes public speaking as a form of empowerment, it means that public speaking is A-a way to manipulate people B-a way to make a difference in something we care about C-a way to make everyone see things through our frame of reference D- a way to demonstrate how clever we are E-a way to support ethnocentrism

B-a way to make a difference in something we care about

as a specific purpose statement, "to inform my audience about computer technology" is too A-figurative B-broad C-trivial D-technical E-detailed

B-broad

according to your textbook, a speaker who attempts to establish goodwill in the introduction of a speech is aiming to convince the audience that she or he A-will not talk for a long time B-has the best interests of the audience in mind C-is willing to take questions at the end of the speech D-will avoid using illogical arguments E-is qualified to speak on the topic

B-has the best interests of the audience in mind

communication based on a speaker's body and voice, rather than on the use of words, is called A-implicit communication B-nonverbal communication C-unintentional communication D-instinctive communication E-physical communication

B-nonverbal communication

Paul began his speech as follows: They called Lou Gehrig the iron horse B-relating the topic to the audience

B-relating the topic to the audience

all of the following are basic objectives of a speech introduction except A-establish credibility and goodwill B-support your main points C-reveal the topic of the speech D-preview the body of the speech E-get the audience's attention and interest

B-support your main points

when the main points of a speech follow a time pattern, they are organized in A-problem-solution order B-spatial order C-topical order D-causal order E-chronological order

E-chronological order

if you were living an informative speech to your classmates on the subject of photokinesis, you would probably include a _____ in your introduction A-quotation B-startling summary C-rhetorical question D-story E-definition

E-definition

The introduction of a speech should usually be prepared before the body T/F

False

Vocalized pauses are an effective way to increase a speaker's credibility T/F

False

research has shown that examples have little effect on listener's beliefs and action T/F

False

A "rhetorical question" is a question that the audience answers mentally rather than out loud T/F

True

An extemporaneous speech is carefully prepared and practiced in advance T/F

True

Peer testimony is made up of opinions from ordinary people with firsthand experience on a topic T/F

True

Using strong, credible testimony is the best way to add human interest to a speech T/F

True

When preparing an outline, you should write out your introduction and conclusion to ensure that you develop your ideas fully T/F

True

You should keep your speaking notes as brief as possible T/F

True

audiences find well-organized speakers to be more credible than poorly organized speakers T/F

True

establishing credibility is an important function of a speech introduction T/F

True

one of the main reasons to use examples in a speech is that they put abstract ideas into concrete terms that listeners can easily understand T/F

True

the conclusion should normally comprise about 5 to 10 percent of a speech T/F

True

the speaking impromptu, you should do your best to look calm and confident no matter how nervous you may be feeling T/F

True

under normal circumstances the introduction should constitute about 10 to 20 percent of a speech T/F

True

under normal circumstances, you should work out the exact wording of you introduction after you have finished preparing the body of your speech T/F

True

when you use testimony in a speech, it is acceptable either to paraphrase or to use a direct quote T/F

True

Because a picture is worth a thousand words, it is a good idea to pass photographs among the audience in order to illustrate your point T/F

false

Referring back to the introduction in your conclusion is a good way to give the speech psychological unity T/F

true

the most effective order of main points in a speech depends above all on your topic, purpose, and A-audience B-research C-visual aids D-cerdibility E-delivery

A- audience

which of the following would you most likely find in a speech introduction A-a credibility statement B-a transition C-a causal argument D-an internal summary E-a call to action

A-a credibility statement

which of the following is out of place in a speech to inform A-advocating B-explaining C-reporting D-demonstrating E-telling

A-advocating

according to your textbook, when you listen to evaluate a speaker's message for purposes of accepting it or rejecting it, what kind of listening is involved A-critical B-reflectice C-evaluative D-empathic E-comphrehensive

A-critical

which of the following does your textbook present as a guideline for preparing visual aids? A-keep visual aids simple B-include a minimum of three fonts C-write words in all capital letters D-all of the above E- a and c only

A-keep visual aids simple

a political candidate is running for office and must give a speech that will lay out the details of her platform. The speech will be widely covered by newspapers and television. What kind of delivery is the candidate most likely to use? A-manuscript B-impromptu C-monotonous D-colloquial E-memorized

A-manuscript

when speaking from a manuscript, you should A-practice aloud to make sure the speech sounds natural B-be certain the final manuscript is legible at a glance C-work on establishing eye contact with the audience D-all of the above E-a and b only

D- all of the above

according to your textbook, the aims of an informative speech include A-communicating the speaker's information clearly B-communicating the speaker's information accurately C-making the speaker's information meaningful to the audience D-all of the above E-a and b only

D-all of the above

many of the skills used in public speaking are the same as those used in everyday conversation. These skills include A-organizing your thought logically B-tailoring your message to your audience C-adapting to listener feedback D-all of the above E-b and c only

D-all of the above

according to your textbook, what is the most important early step in the process of developing a successful speech A-creating a preliminary bibliography B-researching for speech materials C-formulating the specific purpose D-brainstorming for a central idea E-selecting the residual message

D-brainstorming for a central idea

Margaret is passionately committed to animal rights. At an evening lecture required for her biology class, she learned the the title of the speaker's talk was "The importance of animal experimentation to medical advances." Offended and sure that the speaker had nothing ethical or interesting to say, Margaret laud no attention at all during the lecture. According to your textbook, the primary cause of Margaret's poor listening was A-poor concentration B-focusing on the speaker's topic C-being distracted by external interference D- jumping to conclusions E-spare "brain time"

D-jumping to conclusions

According to your textbook, when you are in a formal speaking situation the most effective way of gaining the initial attention of your audience after you walk to the lecture in A-askingsomeone to lower the lights B-beginning to speak loudly and clearly C-rapping your hand lightly on the lecture until everyone is quiet D-looking directly at the audience without saying a word E-asking everyone to be quiet and pay attention

D-looking directly at the audience without saying a word

which of the following does your textbook mention as an advantage of using visual aids in a public search? 1-using visual aids enhances the clarity of the speaker message 2-using visual aids reduces the need for eye contact with the audience 3-using visual aids can help combat the speaker's stage fright 4-all of the above 5-a and c only

1 and 3

when business managers are asked holist the communication skills most crucial toothier job, they usually rank _____ number one A-conversations B-critical thinking C-listening D-public speaking E-writing

C-listening

even when you use other interest-arousing lures in speech introduction, you should always A-startle the audience B-use a rhetorical question C-relate the topic to the audience D-preview the body of the speech E-get the audience's attention and interest

C-relate the topic to the audience

Good speech delivery A-is accompanied by frequent gestures B-requires that the speaker have a strong voice C-sounds conversational even though it has been rehearsed D-draws the attention of the audience away from the message E-is best achieved by reading from a manuscript

C-sounds conversational even though it has been rehearsed

as explained in your textbook, public speakers have an ethical obligation to avoid name-calling and other forms of abusive language because such language A-is forbidden by the first amendment to the U.S. constitution B-violated current standards of political correctness on college campuses C-changes meaning based on the frame of reference of the audience D-is used by speakers who are not fully prepared for their presentations E-demeans the personal dignity of the groups or individuals being attacked

E-demeans the personal dignity of the groups or individuals being attacked

when you advocate a highly unpopular position, it is particularly important to _____ in the introduction of your speech A-tell a story B-define unclear terms C-have a concise preview statement D-state the importance of the topic E-establish goodwill toward the audience

E-establish goodwill toward the audience

"Conversational quality" in a speech means that the speaker talks the same as she or he would in ordinary conversation T/F

False

according to your textbook, which of the following is an advantage of using visual aids in a speech? 1-using visual aids can increase the clarity of a speakers message 2-using visual aids can increase the audience's retention of a speaker's message 3-using visual aids can increase the persuasiveness of a speaker's message 4-all of the above 5-a and b only

all of the above

in an informative speech, the speaker acts as a A-advocate B-entertiner C-teacher D-motivator E-evaluator

C-teacher