Organizational Behavior
Who wins and who loses. Ideal vs. practical options. Perfection vs. excellence. Superior vs. satisfactory results.
Consequences
corruption
Corporate ________ is prevalent even though most leaders are dedicated to operating ethical organizations
The ability to motivate employees in different ways, provide useful feedback, and manage productive teams are all aspects of a managers performance, and doing these things well gives a manager:
Credibility
Problem
Difference or gap between an actual and a desired state or outcome. Goals are not being met.
person Situation
Having knowledge about ______ factors is not as useful without understanding ______ factors
personality, leadership, and attitudes
Personal attributes related to goodwill and trust:
Ethical conduct
Reward systems, decision making, leader behavior, and organizational culture are all effected by ________ conduct
outcomes
The three levels of analysis are categorized as processes or:
organizing framework
a systems model where inputs influence outcomes through processes
You Third party Team
choice processes
organization-level process
fault reward system that unfairly distributes raises, bonuse, and recognition.
three main weaknesses of common sense
hindsight, lack of rigor, and lack of objectivity
Person Factors
infinite characteristics that give individuals their unique identities
self-awareness
knowing yourself allows you to be authentic, which is essential to influencing others. this is the main premise of:
inputs
person and situation factors are considered:
Group/team level process
quit because conflicts with their boss or b/c they dont have anything in common with their co-workers
OB uses both a systematic and ________ approach to understanding people
science-based
Bottom-line profits. You and classmates or coworkers. Your organization's reputation with customers or the community. Your own values. The ethical implications.
selection criteria
contingency approach
solution that best suits the situation. no "one best way"
situation factors
the elements outside ourselves that influence what we do and are the result of our actions
individual- level input
when people quit because their job doesnt fulfill what they value, such as challenging and stimulating work.
problem solving
when we attempt to meet our goals through a systematic process of closing gaps between goals and outcomes
private and religiously affiliated school deans, female deans with backgrounds in management
which leaders of business schools were found by researchers to be most likely to require ethics courses:
each new person and their characteristics changes a situation opportunities and rewards change people the job market is ever changing as are employees
why are people and enviornment not static