Organizational Behavior

Who wins and who loses. Ideal vs. practical options. Perfection vs. excellence. Superior vs. satisfactory results.

Consequences

corruption

Corporate ________ is prevalent even though most leaders are dedicated to operating ethical organizations

The ability to motivate employees in different ways, provide useful feedback, and manage productive teams are all aspects of a managers performance, and doing these things well gives a manager:

Credibility

Problem

Difference or gap between an actual and a desired state or outcome. Goals are not being met.

person Situation

Having knowledge about ______ factors is not as useful without understanding ______ factors

personality, leadership, and attitudes

Personal attributes related to goodwill and trust:

Ethical conduct

Reward systems, decision making, leader behavior, and organizational culture are all effected by ________ conduct

outcomes

The three levels of analysis are categorized as processes or:

organizing framework

a systems model where inputs influence outcomes through processes

You Third party Team

choice processes

organization-level process

fault reward system that unfairly distributes raises, bonuse, and recognition.

three main weaknesses of common sense

hindsight, lack of rigor, and lack of objectivity

Person Factors

infinite characteristics that give individuals their unique identities

self-awareness

knowing yourself allows you to be authentic, which is essential to influencing others. this is the main premise of:

inputs

person and situation factors are considered:

Group/team level process

quit because conflicts with their boss or b/c they dont have anything in common with their co-workers

OB uses both a systematic and ________ approach to understanding people

science-based

Bottom-line profits. You and classmates or coworkers. Your organization's reputation with customers or the community. Your own values. The ethical implications.

selection criteria

contingency approach

solution that best suits the situation. no "one best way"

situation factors

the elements outside ourselves that influence what we do and are the result of our actions

individual- level input

when people quit because their job doesnt fulfill what they value, such as challenging and stimulating work.

problem solving

when we attempt to meet our goals through a systematic process of closing gaps between goals and outcomes

private and religiously affiliated school deans, female deans with backgrounds in management

which leaders of business schools were found by researchers to be most likely to require ethics courses:

each new person and their characteristics changes a situation opportunities and rewards change people the job market is ever changing as are employees

why are people and enviornment not static