Organizational Behavior: Chapter 7

Prosocial Behavior- A behavior such as complimenting a co-worker on a recent report is:

a prosocial behavior (page 220 D)

Well-being is the combined impact of which of the following elements?

achievement relationships positive emotions (page 242 B)

Amplifying - The concept that positive practices escalate positive outcomes because of their association with positive emotions and social capital is known as the __________________________ effect.

amplifying (page 220 A)

Attention Deficit- When in class boredom, a cold, or conflicting priorities can lead to:

attention deficit (page 231 A)

Attentional Hyperactivity- Frantically trying to figure out how you will balance all of your work, study, and family commitments during a class is an example of:

attentional hyperactivity (page 232 A)

Resilience

bouncing back after problems or adversity (page 235 D)

Buffering - The idea that positive practices in organizations reduce the impact of stressors and negative events is the _____________________ effect.

buffering (220 B)

Psychological capital-Psychological__________________ is a a s set of personal characteristics that help us to flourish and be resilient in the face of adversity or challenging obstacles.

capital (page 235 A)

Positive Effect- Recent research done at the organizational level show that virtuous leadership has a positive effect over time on:

customer satisfaction organizational climate financial performance (page 241 A)

Engagement- The extent to which you are physically, cognitively, and emotionally involved with an activity is_____________________.

engagement (page 244 A)

Positive relationships provide:

esteem support social companionship informational support (page 245 A)

Forgiveness- The ability to abandon justified resentment and adopt positive, forward-looking approaches in response to harm or damage is _________________________________________.

forgiveness (page 241 B)

Organizational climate is defined as employees' perceptions of

formal and informal organizational policies practices and procedures (page 239 A)

Intention - In walking meditation, sending a signal to the mind to guide its attentiveness and awareness is:

forming an intention (page 234 A)

Efficacy

having confidence to take on challenging tasks (page 235 C)

Optimism

making a positive attribution about success now and in the future (page 235 E)

Mindlessness - A state of mind that requires minimal information processing and is similar to being on "automatic pilot" is __________________________.

mindlessness (page 229 A)

Mindlessness-Left unchecked, the mind will tend toward________________.

mindlessness (page 229 A)

Attentional hyperactivity is created when:

our minds are wondering we have a lot of commitments our minds are racing (page 232 A)

Mindfulness is described as:

paying attention on purpose being non-judgementally aware of what is happening being in the present moment (page 230A)

Hope

persevering toward goals to succeed (page 235 B)

Positive - Exceptionally _______________________ means that inputs, processes, and outputs are above and beyond expectations.

positive (page 220 C)

Positive Effect- The attraction of all living systems toward positive energy and away from negative energy is the ______________ ______________.

positive effect (page 220 E)

Temperance

promotes self-control, humility, and prudence when faced with temptation and provocation (page 239 D)

Optimists view successes as due to their personal causes and negative events to temporary external ones because they are:

realistic (Page 237 D & E)

Resiliency - The ability to bounce back from adversity and sustain yourself in the face of the demands of positive events is:

resiliency (page 237 C)

Restorative justice

resolve conflict by giving all parties a chance to express their thoughts and feelings, producing solutions that focus on the greater good (page 239 B)

Self-efficacy - How you perceive the world and your ability to deal with challenges and opportunities is:

self-efficacy (page 237 A)

Breathing meditation can be done almost anywhere and can be beneficial if done for 5 minutes twice a day. Experts recommend that you get started by practicing diaphragm breathing. Once you are comfortable with this breathing technique, List the remaining steps in breathing meditation with the first step at the top.

sit comfortably in a chair, feet flat, and back erect close your eyes and breathe deeply add counting to five to your breaths in and out (page 233 A)

Positive organizational behavior involves:

the study and application of positively oriented human resource strengths the study and application of positively oriented psychological capacities (page 218 B)

Wealth- A view of organizations typified by greed, selfishness, and a single-minded focus on winning values ___________________ as the ultimate measure of success.

wealth (page 218 A)

Upward Spiral- The upward spiral of positivity means that:

your positive behaviors, attitudes, and feelings continually reinforce your own and those of others (page 226 A)

Efficacy - Greater ________________ makes you both more confident and more positive.

efficacy (page 237 B)

Compassion

help others by showing sympathy, kindness, tenderness, and love (page 239 C)

Attentional deficit and attentional hyperactivity are two key inhibitors of:

improved feedback skills improved interpersonal relations mindfulness (page 231)

Walking Meditation- List the steps to implement walking meditation:

1. Form an intention such as feeling your feet. 2. Begin walking with your intention in mind. 3. Focus on how it feels to put one foot in front of the other. 4. Recognize distractions and refocus your attention on walking. (page 234 A)

Flourishing - Some benefits of flourishing are:

improved sleep lower cardiovascular risk positive team performance (page 242 A)