Organizational Behavior Exam 1- Chapter 1-5

________ refers to evaluative statements or judgments concerning objects, people, or events.

Attitude

Lesley Torres is a project manager for the campaign "Action against Deforestation in Indonesia." She recently faced a glitch when the campaign could not be launched publicly according to schedule. Torres monitored the schedule to find the cause of the delay before speeding up the implementation process by allocating more members for the implementation phase. By doing this, which of the following functions is she performing?

Controlling

________ diversity refers to diversity with respect to attributes that are less easy to observe initially but that can be inferred after more direct experience.

Deep-level

Which of the following functions do managers undertake as part of planning functions?

Defining an organization's goals

According to Mintzberg's classification of managerial roles, the role of a(n) ________ is to transmit information received from outsiders or from other employees to members of the organization.

Diseeminator

According to Henry Mintzberg, a factory supervisor giving a group of high school students a tour of the plant may be termed as a

Figurehead

Who defined personality as the dynamic organization within the individual of those psychophysical systems that determine a person's unique adjustments to his/her environment?

Gordon Allport

Which of the following statements is an example of the behavioral component of an attitude?

I have decided to apply for the position of a campaigner in the climate department.

Which of the following is true with respect to surface-level diversity?

It refers to differences in easily perceived characteristics, such as gender and race.

Which of the following most likely indicates surface-level similarity?

Jane and Sara grew up in the same town and went to school together.

Ellen Ortiz works as a sales manager at a telecom firm. The company has recently launched a new product in the market. Her work in the next few weeks involves sharing knowledge about the product with her team members. She will also need to inspire them to reach their sales targets and clarify any doubts about the new product. Which of the following roles is Ortiz playing?

Leader

Johanna Reid, a campaign manager at a child rights organization, recently started working on an illiteracy project. During the project, she needs to motivate team members to attain their project milestones and direct them through different phases of the project. Which of the following kinds of functions will these tasks be covered under?

Leading

Regina George works as a campaign manager in a not-for-profit organization in Hampshire. For the upcoming campaign against genetic engineering, she is networking with managers who are working on the issue of food safety. Through her network of contacts, she strives to gain information about the stakeholders in the food industry and other lobby groups. Which of the following roles is George most likely to be playing according to Mintzberg's classification of managerial roles?

Liaison

________ are defined as people who oversee the activities of others and who are responsible for attaining goals in organizations.

Managers

Annette Simpson works for a fashion house in Paris and is preparing for the company's upcoming line of winter clothing. She is currently researching online to know what is in vogue this season. In addition, she is also networking with contacts from the press and fashion magazine editors to understand the changing tastes of consumers. Which of the following roles is Simpson playing according to Mintzberg's classification of managerial roles?

Monitor

Sally Mitchell works as a manager at an environmental organization. She is currently working on a global warming project and decides which tasks related to creating awareness about the issue need to be done. In addition, she is also deciding which members of her team will work on engaging with the public and which will work on lobbying with the government. She is also assigning people as team members to ensure that tasks are undertaken on time. Which of the following categories of functions is Mitchell undertaking?

Organizing

________ differences between people represent deep-level diversity.

Personality

________ is the sum total of ways in which an individual reacts to and interacts with others.

Personality

Which of the following statements is true about personality?

Personality is influenced by hereditary factors.

_______ diversity refers to diversity in observable attributes such as race, ethnicity, sex, and age

Surface-level

Kimberly Ortiz strongly believes in working for a company which promotes diversity. She believes that such organizations are respectful of differences and allow employees more exposure. She recently attended an interview where she was told that the company follows policies which focus on organizational diversity. However, when she finally joined the company, she had a strong feeling that the company's claim was not true. Which of the following, if true, weakens Kimberly's belief that the company does not encourage diversity?

The workforce is not dominated by any specific ethnic or racial group.

Which of the following is a drawback of self-report surveys?

They may result in the respondent lying to create a good impression.

Which of the following statements represents the cognitive component of attitude?

This job is not giving me an opportunity to explore my skills.

Johanna Rouse feels disheartened because she was not selected for the campaign exchange program in Amsterdam. Which component of an attitude does Rouse's feeling represent?

affective

Malcolm Industries recently hired a large number of workers for the company's new construction factory in Colorado. During the hiring process, the management made a clear effort to recruit physically strong individuals because the work at the factory involves manual labor. The jobs need to be performed by individuals who have the energy and physical stamina to work for long hours. Which of the following surface-level characteristics did the company most likely concentrate on when selecting the new workers?

age

Ashley Madison works as a receptionist at a fashion magazine. One morning, her boss walks into the office and yells at her, telling her that the front office is a mess and she needs to clean it immediately. After her boss leaves the room, Madison goes to the front office and violently slams trash into the bin. Which of the following best describes Madison's anger?

an emotion

Kimberley Mayfield recently evaluated her subordinate's progress report. She now plans to inform her about the objectives she did not achieve and how she can perform better. By doing this, Mayfield will be demonstrating the ________ component of an attitude.

behavioral

Abigail Jones is a sales executive at Orbit Bank in Brussels. She is the best performer on her team and often gets the highest number of corporate accounts for the company. However, she feels that she does not get sufficient credit for her hard work. During lunch, she says to her colleague, "I have been getting the largest accounts for the bank for the past eight months. Yet, my manager never acknowledges the kind of effort I put in to get these accounts." Which component of attitude is being demonstrated by Jones?

cognitive component

Anna Jonas owns a manufacturing firm in Indonesia and strongly believes that it is important that workers' rights be respected. However, because of the recent economic meltdown, she makes the management pay workers a wage which is below ethical standards. In addition, the working conditions are below standards because of low investment in safety equipment. She knows her actions are unethical but continues to do so to avoid major losses. Jonas is most likely to be experiencing ________.

cognitive dissonance

Which of the following terms best describes an intense feeling directed at someone or something?

emotion

Which of the following dimensions of the Big Five model indicates a person's ability to withstand stress?

emotional stability

Which of the following best represents deep-level similarity?

employees who seek challenges in assignments and like to work collaboratively

Differences in ________ indicate surface-level diversity.

ethnicity

Which of the following is an example of the affective component of an attitude?

feeling hurt at being unfairly accused of a wrongdoing

Which of the following terms refers to factors such as one's biological, physiological, and inherent psychological makeup determined at conception?

heredity

In ________, a co-worker or another observer does an independent assessment of personality, with or without the subject's knowledge.

observer-ratings surveys

According to the Big Five model, the ________ dimension addresses a range of interests and fascination with novelty.

openness to experience

According to Gordon Allport, ________ is defined as the dynamic organization within the individual of those psychophysical systems that determine a person's unique adjustments to his/her environment.

personality

Which of the following is the most common means of measuring personality?

self-report surveys

A difference in ________ would indicate deep-level diversity.

values