Organizational Behavior: Midterm Chapter 1-4; 7,8
Which of the following is true?
Employees' level of flourishing is related to organizational outcomes such productivity and financial performance
__________ is defined as the state of being completely involved in an activity for its own sake
Engagement
True or False: According to the contingency approach there is always a single way to manage people, teams, or organizations.
False
True or False: An employee who values tradition and conformity over achievement will be more than happy to work on a holiday or to miss a child's soccer game.
False
True or False: Intelligence cannot be modified or altered.
False
True or False: One of the components of virtuous leadership is charisma.
False
True or False: Research has shown that despite the assumption many managers make, proactivity is unrelated to work performance.
False
True or False: Taylor senses other's emotions, understands their perspectives, and takes active interest in their concerns. This demonstrates her self-management competence. Group starts
False
Which of the following statements is true about team adaptive capacity? (Check all that apply.)
It is the ability to make needed changes in response to demands put on the team. It is a critical element of effective, high-performing teams.
In order to make meaningful contributions to groups or teams, what should you do? Multiple select question.
Learn which individual functions of groups are most important to you Apply your knowledge to combat social loafing Develop your teamwork competencies
In contrast to a group, what are characteristics of a team?
Members depend on each other. Members are accountable for their collective performance.
________ programs help employees to integrate, assimilate, and transition to new jobs.
Onboarding
________ is the characteristic of PsyCap that consists of bouncing back from adversity
Resilience
Which of the following statements are true about project teams?
They are assembled to tackle a particular problem, task, or project. Their members may be from the same department of an organization. Their members most often divide their time between the team and their primary jobs.
Which of the following statements are true about work teams?
They have a well-defined purpose. They have a common purpose. They are usually permanent.
True or False: Hard skills are the technical expertise and knowledge required to do a particular task or job function, such as financial analysis, accounting, or operations.
True
True or False: In the self-serving bias, employees attribute their success to controllable internal factors and their failures to uncontrollable external factors.
True
True or False: One cause of the increase in intelligence observed in developed countries is better nutrition.
True
True or False: To activate positive OB, an organization must pursue the key contributors of diminutive justice, temperance, and various leadership.
True
True or False: To components of hope are willpower and waypower
True
True or False: To practice conscious capitalism, an organization should be independent with stakeholders
True
True or False: Unethical behavior erodes trust, and also negatively affects cooperation in organizations.
True
True or False: When making attributions about a worker's performance, people can assign responsibility to either internal or external factors.
True
True or false: Trust involves being vulnerable. True false question.
True
Personal attitudes affect _______ via ______.
behavior; intentions
You are unlikely to say anything to someone smoking on your smoke-free campus if you have no intention of confronting the smoker. Your intention reflects the __________ component of your attitude toward people smoking on campus.
behavioral
Which of the following are aspects of trust?
believing that another person will keep the impact of his or her actions on you in mind. letting your guard down with another person
Harold Kelley hypothesized that people make causal attributions by observing
consensus, distinctiveness, and consistency.
Rosario and Pamela work together. They are also friends outside of work. Rosario and Pamela are constantly texting each other. Their supervisor comments that, while this might be fine outside of work, it's inappropriate to constantly text each other in the office. This is an example of
context of interaction.
During the stage of group development, members are likely to be uncertain about the group's leaders and goals.
forming
Collections of individuals with low dependency on one another are known as ______, whereas _____ are collectively responsible for their performance.
groups; teams
Belief you have the ability, role clarity, and resources to get the job done is?
high self-efficacy
Clear goals and responsibilities with an appropriate mix of knowledge, skills, and abilities are specifically associated with ______ teams. Multiple choice question.
high-performing
Which of the following is an example of a formal group?
hiring committee
Punctuated equilibrium is concerned with:
how a group functions in the face of change
The organizational dimensions of diversity include all of the following except
income
The person-situation distinction allows you to consider unique individual factors as well as situation factors that might be the source of the problem. If an employee leaves because his or her job has become boring and less meaningful, this reflects a(n) ________ factor.
individual
A card club that meets monthly to play and have dinner is an example of a(n) ______.
informal group
Which of the following is the most fixed of a person's individual differences?
intelligence
Core self-evaluations represent a broad personality trait comprised of all of the following except
interpersonal intelligence.
The potential to understand and regulate yourself is ________ intelligence.
intrapersonal
Which of the following is not an element of emotional intelligence?
intrapersonal intelligence
the forces within a person that affect the direction intensity, and persistence of voluntary behavior
motivation
An attitude, feeling, opinion, or action shared by two or more people that guides behavior is a(n) ______.
norm
The stage of group development that is able to occur after a respected member challenges the group to resolve power struggles to accomplish its goals is the ______ stage.
norming
Among the stages of group development in Tuckman's model are:
norming forming performing
A norm is a(n) ______ shared by two or more people that guides behavior.
opinion feeling attitude
A role is a set of expected behaviors for a particular , while a role is a set of expected behaviors for members of the group as a whole.
person, group
Drives are
primary needs
A set of expected behaviors for a particular position in a group is called a(n)
role
A set of shared expected behaviors for members of a group as a whole is called a group
role
Individuals may test or rebel against the leader's policies in Tuckman's _________ stage of group development.
storming
The extent to which team members are dependent on each other to accomplish their work is called
task interdependence.
A plan for how the team will make decisions, share communications and strategies that should be agreed to early in the group development process is a(n) _______ _________.
team charter
The ability of a team to adapt to changes such as changing demands or the transition of members in or out of the group is:
team adaptive capacity
Interpersonal skills involve all of the following except
teamwork
A reciprocal belief that another person will consider the effects of his intentions and behaviors on you is ______.
trust
The Reina Model is used to restore _______ when it has been compromised
trust
Schwartz's model suggests that
values may conflict with each other.
A team that works together over time and distance using electronic media to combine effort and achieve goals is a(n) ________ team.
virtual
When Martin has a perceived conflict with a coworker, he will send them emails that are taunting or insulting. This is an example of
CWB
Which of the following are types of task interdependence?
Reciprocal Sequential Pooled
Stage 1 of social perception is
Selective attention/comprehension
True or False: Efficiency is a component of a person's core self-evaluation; it influences how we perceive and how we perceive the world.
True
True or False: People with an external locus of control generally earn lower salaries than those with an internal locus of control.
True
Which of the following statements are true about the characteristics of virtual teams?
Virtual teams may utilize talent more efficiently than in traditional office settings. Virtual team members are connected using various technologies. Virtual team members work across time, space, and organizational boundaries.
What type of team has a well-defined purpose, is more or less permanent, and requires the complete commitment of its members? Multiple choice question.
a work team
What form of diversity management is an organization adopting when it assumes that all diverse people will learn to fit in or become like the dominant group?
assimilation
Early in the group development process, a team can improve its chances for success if it:
develops a team charter
Which of the following describes a purpose of a formal work group?
discussing ways to improve product quality
Which of the following is a goal of collaboration? Multiple choice question.
ensuring a collective outcome is completed
Which of the following is not one of the basic dimensions of the Big Five personality dimensions?
locus of control
goals directed forces that people experience
needs
A negative byproduct of positively reinforcing group role and norm adherence is that groups tend to:
ostracize those who do not conform
Rank Tuckman's five stages of group development. The first stage should be the top item on your list.
1. Forming 2. Storming 3. Norming 4. Performing 5. Adjourning
Which of the following are ways that groups positively communicate role expectations
1. Showing acceptance 2. Offering friendship
In which of the following situations, can punctuated equilibrium occur?
An inciting event Innovation
What are practical ways to build trust in interpersonal relationships within an organization?
Demonstrate good business sense, technical ability, and professionalism. Be realistic about commitments and deliver quality work on time. Keep team members informed by providing information on policies and giving accurate feedback.
True or False: Job involvement represents the extent to which an individual is personally involved with his or her work role. This has nothing to do with job satisfaction.
False
A virtuous leader demonstrates all of the following except
Following immoral principles
________ occurs when we hold others less accountable for unethical behavior when it's carried out through third parties.
Indirect blindness
What should managers do to help them build and lead more effective teams?
They should evaluate employees using the three Cs of team players (commitment, collaboration, and competency). They should use the group development process to reduce frustrations when working in teams. They should identify important task and maintenance roles.
True or False: A problem is a gap between an actual and a desired situation.
True
True or False: Ethnocentrism is based on the feeling that our cultural rules and norms are superior to or more appropriate than the rules and norms of another culture.
True
True or False: Most people have the technical skills to succeed at higher-level jobs. However, as you rise through the hierarchy, your job generally will require a more developed set of soft skills, such as communication, emotional intelligence, ethics, and stress management.
True
Which of the following are key elements to punctuated equilibrium?
change time
Which of the following is Step 1 in the three steps of the applied approach to problem solving?
define the problem
True or false: Because of collaboration, teams are generally less effective than the individuals who make up the team. True false question.
False
True or False: Perception is the process of becoming consciously aware of something or someone.
False
True or False: A manager should use Schwartz's model to understand employees and assign them tasks that are consistent with their values.
True
Which of the following is an example of informal group activity?
making crafting together
What are practical ways to be an effective member of groups and teams?
Learn which of the group functions are important to you. Develop teamwork competencies to increase your value to the organization. Communicate, be predictable, and treat others with respect to boost your trustworthiness.
Which of the following statements are true about a formal group?
The group is assigned to accomplish specific goals. The group is assigned by the organization or managers.
In order to make groups and teams successful, what should managers do?
They should build and maintain trust with and among members. They should use team charters to accomplish goals. They should identify task and maintenance roles.
If a person views a situation as having high consensus, high distinctiveness, and low consistency, he or she is likely to make an attribution of
external causes.
True or False: Cognitive dissonance is the psychological discomfort a person experiences when simultaneously holding two or more conflicting cognitions.
True
During which stage of group development are people anxious about their roles, the people in charge, and the group's goals? Multiple choice question.
forming
True or False: Asking for frequent feedback is a way to foster engagement in the workplace.
True
True or False: The four skills most desired by employers for workforce 2020 are critical thinking, technical expertise, problem-solving, and financial management.
False
True or False: self-reinforcement and perpetuating aspects of positive emotions, can lead to upward spirals of positivity.
False
Of the following statements, which accurately describe social loafers?
Social loafers can distract or disrupt the work of other team members. Social loafers expect the same rewards as other members of the team. Social loafers produce low-quality work.