Product Owner Evidence-Based Management
Which of the following measures would help you understand the potential market for your product?
A. Net Promoter Score (NPS). B. Market Share trends. C. Quarterly revenue trends. D. Usage Index. E. All of the above.
You want to improve your team's Ability to Innovate. Which of the following actions might help? (Choose the best answer)
A. Set a time of day to be out of meetings to increase focus. B. Improve the cross-functional skills of your team. C. Reduce the number of product variants. D. All of the above.
You want to improve your team's Ability to Innovate. Which of the following actions might help?(choose the best answer)
A. Set a time of day to be out of meetings to increase focus. B. Improve the cross-functional skills of your team. C. Reduce the number of product variants. D. All of the above.
Measuring the number of times per day a team switches tasks or is interrupted will help you to better understand which Key Value Areas?
Ability to Innovate. Time to Market.
What are a few Key Value Measures (KVMs) for the Key Value Area of the Key Value Area of Time-to-Market (T2M)
Build & Integration Frequency Release Frequency Mean time to repair Time to Learn Customer Cycle time Lead Time
Measuring the number of times per day a team switches tasks or is interrupted will help you to better understand which Key Value Areas? (choose the best two answers)
C. Ability to Innovate. D. Time to Market.
You release your product to customers once every month, which is better than any competitor. Most of the features you deliver are simply minor changes or corrections to existing features, but customer satisfaction remains low. To improve the competitiveness of your product, what Key Value Areas should be your focus? (choose the best two answers)
C. Ability to Innovate. D. Unrealized Value.
EBM looks at 4 Key Value Areas, (KVAs), what are they?
Current Value (CV) Unrealized Value (UV) Ability to Innovate (A2I) Time to Market (T2M)
Your company is considering investing in a large agile transformation. What should you measure to know if your initiative is successful?
Customer outcomes.
What is Evidence-Based Management (EBM)?
Evidence-Based Management is a framework, organizations can use to help them measure, manage, and increase the value they derive from their product delivery. EBM focuses on improving outcomes, reducing risks, and optimizing investments.
True or False: The main benefit of following an agile approach is to deliver solutions more quickly.
False
True or False: A good strategic goal must be specific, measurable, actionable, realistic, and time-bound.
False - In a complex world, a good strategic goal is specific and measurable, but does not need to be actionable, realistic, or time-bound, because too much is unknown.
True or False: When many agile teams are working on different products, they should create a common status reporting dashboard of work performed in order for management to understand the status of each team.
False - Understanding progress against goals provides the best insight into a team's progress, not arbitrary measures like work performed or performance against a schedule
The Evidence-Based Management framework helps you to:
Improve your ability to deliver value.
What are a few Key Value Measures (KVMs) for the Key Value Area of the Key Value Area of Ability to Innovate (A2I)
Innovation Rate Defect Trends On Product Index Technical Debt Active Product (Code Branches)
Your company has many unique variations of the same product that it sells to different customers. Maintaining all these versions leaves you no time to improve the product. What measure(s) should you examine to help you to improve your ability to deliver value?
Innovation Rate.
Product A is the main driver of both revenue and profit for your company; it has very happy customers (high Current Value) and low Unrealized Value. Product B is relatively new; it has low Current Value and high Unrealized Value. Both Product Owners of the two products are requesting significant additional funding to improve their products. What do you do?
Invest funding in Product B, because it has more future potential for the company.
What are KVMs?
Key Value Measures
What are a few Key Value Measures (KVMs) for the Key Value Area of the Key Value Area of Unrealized Value (UV)
Market Share Customer or User Satisfaction Desired Customer Experience or Satisfaction
What is Ability to Innovate (A2I)
Measures the ability to deliver a new capability that might better serve a customer or user need
What is Time to Market (T2M)
Measures the ability to quickly deliver new capability, service, or product
What is Current Value (CV)
Measures value delivered to customer or user today
What is Unrealized Value (UV)
Measures value that could be realized by meeting all potential needs of the customer or user
You have many customers on older releases who express frustration that they cannot adopt your latest releases as fast as you release them. At the same time, you are in a competitive market and you feel that you need to stay ahead of competitors. With every new release, you are spread more thin because you also have to fix defects and make enhancements to older releases. What should you do in response?
Pause the addition of new features and focus on making the upgrade process easier and less risky.
Product A has a very high Net Promoter Score (NPS) and high market share. Product B has low NPS, low market share, but is in a growing market in which no other competitor has significant market share. Which product should you prioritize in funding?
Product B
What are a few Key Value Measures (KVMs) for the Key Value Area of Current Value (CV)
Revenue per Employee Product Cost Ratio Employee Satisfaction Customer Satisfaction Customer Usage Index
You would like to improve your ability to respond to new market opportunities. Which measure would NOT help you to understand how to improve your responsiveness?
Revenue per employee.
Which statement describes the best way to learn from experiments?
Running one experiment on the product at a time is the best way for you to understand how the results you observed affect your desired outcomes. Note: When you run more than one experiment at once, you will not be able to tell which experiment caused the result you observed.
True or False: A benefit of using an agile approach is decreasing non-value-added waste.
True
True or False: A benefit of using an agile approach is managing business risk more effectively.
True
True or False: One benefit of using an agile approach is increased ability to deliver business value.
True
You release your product to customers once every month, which is better than any competitor. Most of the features you deliver are simply minor changes or corrections to existing features, but customer satisfaction remains low. To improve the competitiveness of your product, what Key Value Areas should be your focus? (choose the best two answers)
Unrealized Value. Ability to Innovate.
Your company's product has been through multiple releases. It is not meeting revenue expectations. What measure will help you understand the problem?
Usage Index.
Team A has an average velocity of 30. Team B has an average velocity of 42. Which team is delivering more value?
We do not know; velocity is not a measure of value. Note: Velocity only measures effort, not value.
Your executive sponsor visits the executives of an important customer. During the visit, they communicate to her what they believe is an important feature for your next product release, and your sponsor promises it will be in the release. Your team builds and delivers the feature as promised. Over the next three months, your measures of the usage of the feature show that it has not been used. When you ask users from this important customer "why?", they indicate that they did not need the feature and their executives don't really understand the needs of their users. Do you communicate this to your executive sponsor?
Yes. If you share what you learned from the release with the sponsor, it may help them to understand
