Project Management HW 7 to 10

ROM (Rough Order of Magnitude) estimates can be referred to as a ballpark estimate, a guesstimate, a swag, or a broad gauge

True

Resource leveling results in fewer problems for project personnel and accounting departments. True/False

True

Team members often create consolidated progress reports based on the information received from team leaders. True/False

False

The WBS is not a required input when developing a cost estimate

False

Status reports can take various formats depending on the stakeholders' needs. True/False

True

The ____ is an estimate of what it will cost to complete the project based on performance to date.

EAC (Estimate at Completion)

____ is a project performance measurement technique that integrates scope, time, and cost data.

Earned value management

Continuous quality improvement is not a goal of quality assurance

False

Direct costs cannot be directly attributed to a certain project

False

E-mail is always an appropriate medium for all types of communications. True/False

False

Getting project information to the right people at the right time and in a useful format is not as important as developing the information in the first place. True/False

False

If cost variance is a positive number, it means that performing the work cost more than planned

False

In a Pareto chart, the variables described by the histogram are ordered chronologically.

False

It is not good practice to include time for informal meetings with customers to help develop relationships and provide staff to assist in relationship management. True/False

False

It is not important to document any changes in technical specifications that might affect product performance. True/False

False

Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. True/False

False

People who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. True/False

False

Preparing cost estimates is a job for accountants.

False

Project managers do not need to continually assess their team's performance True/False

False

Project managers must realize that all conflict is bad. True/False

False

Quality is a lower priority than project scope, time, and cost True/False

False

When resources are used on a more constant basis, they require more management. True/False

False

____ is the degree to which a system performs its intended function.

Functionality

____ addresses the ease of performing maintenance on a product.

Maintainability

____ involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.

Performing quality control

____ involves choosing part of a population of interest for inspection.

Statistical sampling

____ are those costs that an organization can easily measure in dollars.

Tangible costs

A staffing management plan describes when and how people will be added to and taken off the project team. True/False

True

Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications. True/False

True

As the job market changes, people should upgrade their skills to remain marketable and flexible. True/False

True

Communicating badly exponentially increases the possibility of making fatal mistakes. True/False

True

Consistent communication helps organizations improve project communications, especially for programs composed of multiple projects. True/False

True

Cost budgeting provides information for project funding requirements T/F

True

Do not have a meeting if there is a better way of achieving the objective at hand. True/False

True

Estimates are usually done at various stages of a project and should become more accurate as time progresses

True

Many projects have each team member prepare a monthly or sometimes weekly progress report. True/False

True

Many quality experts believe the main cause of quality problems is the lack of leadership True/False

True

Minimizing defects does not matter if an organization is making a product that no one wants to buy.

True

Most educational systems for information technology graduates promote strong technical skills over strong communication and social skills. True/False

True

Most organizations have a well-established process for preparing budgets

True

Most project managers agree that managing human resources effectively is one of the toughest challenges they face. True/False

True

One innovative approach to hiring and retaining information technology staff is to offer existing employees incentives for helping recruit and retain personnel. True/False

True

Project managers are ultimately responsible for quality management on their project True/False

True

Project managers should lead their teams in developing norms for dealing with various types of conflicts that might arise on their projects. True/False

True

Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. True/False

True

The communications management plan will vary with the needs of the project. True/False

True

Understanding which variables affect outcome is a very important part of quality planning True/False

True

Using Six Sigma principles is an organization-wide commitment

True

Organizational policies related to quality, the particular project's scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process.

True (Page 317) But it was marked wrong, so must be false?

is an independent test performed by end users prior to accepting the delivered system.

User acceptance testing

A ____ is a time-phased budget that project managers use to measure and monitor cost performance.

cost baseline

The ____ ultimately decides if quality is acceptable.

customer

A(n) ____ is any instance where the product or service fails to meet customer requirements.

defect

There does not need to be a change control system to define procedures for changing the cost baseline T/F

False

To obtain valid statistics, it is important to study every member of a population

False

When deciding what projects to invest in or continue, you should include sunk costs

False

Six Sigma's target for perfection is the achievement of no more than ____ defects, errors, or mistakes per million opportunities.

3.4

The ____ is the total direct and indirect costs incurred in accomplishing work on an activity during a given period.

AC (Actual Cost)

____ use the actual cost of a previous, similar project as the basis for estimating the cost of the current project.

Analogous estimates

____ involves developing an approximation or estimate of the costs of the resources needed to complete a project.

Estimating costs

____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.

External failure cost

Project managers should focus on ____, since they can control them.

direct costs

Since organizations depend on reliable information technology, there are also huge costs associated with ____.

downtime

A ____ is done very early in a project or even before a project is officially started.

rough order of magnitude estimate

The ____ states that if seven data points in a row are all below the mean, above the mean, or are all increasing or decreasing, then the process needs to be examined for non-random problems.

seven run rule