Project Management HW 7 to 10
ROM (Rough Order of Magnitude) estimates can be referred to as a ballpark estimate, a guesstimate, a swag, or a broad gauge
True
Resource leveling results in fewer problems for project personnel and accounting departments. True/False
True
Team members often create consolidated progress reports based on the information received from team leaders. True/False
False
The WBS is not a required input when developing a cost estimate
False
Status reports can take various formats depending on the stakeholders' needs. True/False
True
The ____ is an estimate of what it will cost to complete the project based on performance to date.
EAC (Estimate at Completion)
____ is a project performance measurement technique that integrates scope, time, and cost data.
Earned value management
Continuous quality improvement is not a goal of quality assurance
False
Direct costs cannot be directly attributed to a certain project
False
E-mail is always an appropriate medium for all types of communications. True/False
False
Getting project information to the right people at the right time and in a useful format is not as important as developing the information in the first place. True/False
False
If cost variance is a positive number, it means that performing the work cost more than planned
False
In a Pareto chart, the variables described by the histogram are ordered chronologically.
False
It is not good practice to include time for informal meetings with customers to help develop relationships and provide staff to assist in relationship management. True/False
False
It is not important to document any changes in technical specifications that might affect product performance. True/False
False
Maslow suggests that each level of the hierarchy of needs is not necessarily a prerequisite for the levels above. True/False
False
People who believe in Theory Y assume that workers dislike and avoid work if possible, so managers must use coercion, threats, and various control schemes to get workers to make adequate efforts to meet objectives. True/False
False
Preparing cost estimates is a job for accountants.
False
Project managers do not need to continually assess their team's performance True/False
False
Project managers must realize that all conflict is bad. True/False
False
Quality is a lower priority than project scope, time, and cost True/False
False
When resources are used on a more constant basis, they require more management. True/False
False
____ is the degree to which a system performs its intended function.
Functionality
____ addresses the ease of performing maintenance on a product.
Maintainability
____ involves monitoring specific project results to ensure that they comply with the relevant quality standards while identifying ways to improve overall quality.
Performing quality control
____ involves choosing part of a population of interest for inspection.
Statistical sampling
____ are those costs that an organization can easily measure in dollars.
Tangible costs
A staffing management plan describes when and how people will be added to and taken off the project team. True/False
True
Adding more people to a project that is falling behind schedule often causes more setbacks because of the increased complexity of communications. True/False
True
As the job market changes, people should upgrade their skills to remain marketable and flexible. True/False
True
Communicating badly exponentially increases the possibility of making fatal mistakes. True/False
True
Consistent communication helps organizations improve project communications, especially for programs composed of multiple projects. True/False
True
Cost budgeting provides information for project funding requirements T/F
True
Do not have a meeting if there is a better way of achieving the objective at hand. True/False
True
Estimates are usually done at various stages of a project and should become more accurate as time progresses
True
Many projects have each team member prepare a monthly or sometimes weekly progress report. True/False
True
Many quality experts believe the main cause of quality problems is the lack of leadership True/False
True
Minimizing defects does not matter if an organization is making a product that no one wants to buy.
True
Most educational systems for information technology graduates promote strong technical skills over strong communication and social skills. True/False
True
Most organizations have a well-established process for preparing budgets
True
Most project managers agree that managing human resources effectively is one of the toughest challenges they face. True/False
True
One innovative approach to hiring and retaining information technology staff is to offer existing employees incentives for helping recruit and retain personnel. True/False
True
Project managers are ultimately responsible for quality management on their project True/False
True
Project managers should lead their teams in developing norms for dealing with various types of conflicts that might arise on their projects. True/False
True
Thamhain and Wilemon found that when project managers used work challenge and expertise to influence people, projects were more likely to succeed. True/False
True
The communications management plan will vary with the needs of the project. True/False
True
Understanding which variables affect outcome is a very important part of quality planning True/False
True
Using Six Sigma principles is an organization-wide commitment
True
Organizational policies related to quality, the particular project's scope statement and product descriptions, and related standards and regulations are all important input to the quality assurance process.
True (Page 317) But it was marked wrong, so must be false?
is an independent test performed by end users prior to accepting the delivered system.
User acceptance testing
A ____ is a time-phased budget that project managers use to measure and monitor cost performance.
cost baseline
The ____ ultimately decides if quality is acceptable.
customer
A(n) ____ is any instance where the product or service fails to meet customer requirements.
defect
There does not need to be a change control system to define procedures for changing the cost baseline T/F
False
To obtain valid statistics, it is important to study every member of a population
False
When deciding what projects to invest in or continue, you should include sunk costs
False
Six Sigma's target for perfection is the achievement of no more than ____ defects, errors, or mistakes per million opportunities.
3.4
The ____ is the total direct and indirect costs incurred in accomplishing work on an activity during a given period.
AC (Actual Cost)
____ use the actual cost of a previous, similar project as the basis for estimating the cost of the current project.
Analogous estimates
____ involves developing an approximation or estimate of the costs of the resources needed to complete a project.
Estimating costs
____ is a cost that relates to all errors not detected and not corrected before delivery to the customer.
External failure cost
Project managers should focus on ____, since they can control them.
direct costs
Since organizations depend on reliable information technology, there are also huge costs associated with ____.
downtime
A ____ is done very early in a project or even before a project is officially started.
rough order of magnitude estimate
The ____ states that if seven data points in a row are all below the mean, above the mean, or are all increasing or decreasing, then the process needs to be examined for non-random problems.
seven run rule