Quix 4D

Which of the following is a benefit of using the functional organizational structure:

It reduces the duplication of certain activities.

Which of the following is a disadvantage of the matrix organizational structure:

It violates the unity of command principle.

Which principle of organizational design states that authority should flow in a clear, unbroken line from the top of an organization to the bottom?

Scalar principle

Which management function is described in the following situation: Christy Chen determines the type of workers she needs, locates qualified applicants, selects those to be hired, and assigns the new hires to a work area.

Staffing

Which of the following is a disadvantage of using the divisional organizational structure:

Support staff may not have a permanent "home."

Why do top-level managers usually receive high salaries?

Their decisions affect the entire company.

A small-business manager who considers how a one-person reduction in office staff could impact the rest of his/her company is demonstrating

conceptual skills.

A manager evaluates the production output of a department by checking it against the production goals for that time period. This is an example of the ______________ function of management.

controlling

A banking institution is well-suited for a divisional organizational structure broken down by

customer type.

Nathan is a project manager in charge of four other employees. He has divided up responsibilities and assigned them to specific team members to work on. This is known as

delegation.

Which of the following do many businesses believe to be their most important resource:

Employees

Which of the following statements about first-line management is true:

Businesses typically hire their first-line managers from inside the company.

Which of the following is a common way for a divisional organizational structure to be bro-ken down:

By territory

Which of the following terms refers to the flow of authority within an organization:

Chain of command

Which of the following are examples of first-line management job titles:

Collections supervisor, crew chief, and production supervisor

What must managers be able to do if they want employees to understand the business's goals and be productive?

Communicate clearly

Which management function is described in the following situation: James Crane has created a team atmosphere among the members of his sales department. When the team exceeded their monthly sales goal, James rewarded them with a celebratory dinner out and a five-percent bonus.

Directing

Which of the following are examples of middle-management job titles:

District manager, department head, and regional sales manager

A manager studies the business's previous sales statistics as well as the sales forecast before making purchasing decisions. What type of resource is the manager using?

Information

Which of the following is an advantage of using the divisional organizational structure:

It can create better customer experiences.

Which of the following describes the functional organizational structure:

It includes traditional departments, such as sales and marketing.

Which of the following describes the matrix organizational structure:

It is a combination of two other organizational structures.

Which of the following is a true statement about the matrix organizational structure:

It is useful for most types of organizations.

Which of the following is an advantage of the matrix organizational structure:

It makes good use of organizational resources.

Who is normally responsible for purchasing the proper material resources for workers to use in doing their jobs?

Middle managers

What management function is being described in the following situation: David Thomas, a top-level manager, identifies jobs to be performed, assigns responsibility for them, establishes departments to handle the jobs, and determines how many and which employees mid-level managers will supervise.

Organizing

Which of the following are examples of top-level management job titles:

President, senior vice president, and chief executive officer

Which of the following is the main purpose of management:

To accomplish the business's goals

Why should managers know how to do the work of the workers they supervise?

To have realistic expectations for workers

Which of the following is an important function of mid-level management:

To serve as a link between top-level and first-line management

At a hair salon, one employee washes customers' hair, another employee cuts it, and another dries and styles it. This allows the employees to make the most efficient use of their time and illustrates an organizational principle known as

division of labor.

Because of a business's organizational design, its employees are able to work together to come up with a brand-new product. The business's employees are engaged in

innovation.

The amount of teamwork included in an organizational design is often referred to as

lateral relations.

Mason is the vice president of marketing at his company. He directly supervises everyone who works in the department. Mason has __________ authority.

line

Brynn manages employees who are new on the job and need quite a bit of supervision. Therefore, she can only supervise a few employees at once. Brynn's span of control is

narrow.

The saying "form follows function" indicates that organizational design must fit with organizational

objectives.

Businesses use organizational design to structure their

people, information, and technology.

Avery, who manages a silk-screening and embroidery business, has set a goal of increasing sales by 15% in the next six months. To reach his goal, he has increased the business's advertising budget. This is an example of the ______________ function of management.

planning

A manufacturing company is well-suited for a divisional organizational structure broken down by

process.

Keri works as a public relations consultant for a large corporation. She reviews issues and makes recommendations to managers. Keri has __________ authority.

staff

A manager who helps an employee count the money in a cash drawer and prepare a bank deposit is demonstrating

technical skills.

A well-planned organizational design helps a business to better compete because

the business is more productive.

Why do all businesses need financial resources?

to pay operating expenses

A business creates an organizational design in which no employee has to report to more than one manager at a time. This is following an organizational principle called

unity of command

Steve manages employees who are highly skilled and need little supervision. Therefore, he can supervise quite a few employees at once. Steve's span of control is

wide.