Quiz 1: Business Information Systems in Your Career

A database into which employees manually input customer names and addresses is riddled with errors and you have been charged with rectifying the situation. In considering the organizational dimensions of this problem, you should consider:

****the types of automatic error checking provided by the input software.****incorrect

What percent of the Fortune 500 companies uses Twitter to communicate with their customers?

**40%**incorrect

All of the following are new technology-related trends in MIS except:

*Big data*incorrect*

An example of raw data from an automobile manufacturer would be:

1 Subaru Outback sold January 7, 2015 in Mount Kisco, New York for $25,000.

What is the estimated growth rate for information systems managers' jobs through 2020?

15%

Approximately how many adult Americans are online?

227 million

What percent of U.S. businesses have some form of remote work program?

55%

Which of the following is an important skill for an accounting major?

An understanding of online transaction and reporting system

Which of the following is an important skill for a marketing major?

An understanding of product management enterprise systems

The enormous volume of data generated by Internet activity, such as web traffic, email, and social media is referred to as:

Big data

The fundamental set of assumptions, values, and ways of doing things that has been accepted by most of a company's members is called its:

Culture

The culture of UPS places service to the customer among the company's highest business objectives, which is reflected in their use of information systems to enable customer tracking of their packages. Based on your reading of Chapter 1, why is "culture" an important factor to consider when building information system solutions to business problems?

Culture affects how information system solutions are implemented and used.

To make sure they stock clothes that their customers will purchase, a department store implements a new application that analyzes spending levels at their stores and cross-references this data to popular clothing styles. Which of the following business objectives is this information intended to support?

Customer intimacy

All of the following can be considered managerial responsibilities except:

Designing new information systems

As discussed in the chapter opening case, the San Francisco Giants are taking advantage of wireless technology to do which of the following?

Enhance fan experience

All of the following are examples of environmental actors in an information system except:

Feedback

Assume you work for a package delivery service in a major metropolitan area and that the business has been losing customers for several years. You have been asked to find a solution to this problem. What is the correct way to proceed?

Identify the problem, design alternative solutions, choose the best solution, and then implement the solution.

The first step in the model of business problem solving discussed in the chapter is

Identifying the problem

The three activities in an information system that produce the information organizations use to control operations are:

Input, processing, and output

An example of a business using information systems for supplier intimacy is:

JCPenney's information system that allows its contract manufacturers to see what garments have been sold and need to be replaced.

Which of the following fields deals with behavioral issues, as well as technical issues surrounding the development, use, and impact of information systems used by managers and employees in the firm?

Management Information Systems

The average number of baseball tickets sold at a particular price is an example of:

Meaningful information

In 2015, what percent of Internet users will access the web through mobile devices?

More than 60 percent

Walmart exemplifies the power of information systems coupled with excellent business practices and supportive management to achieve which of the following?

Operational Efficiency

Poor business processes are an example of the ________ dimension of business problems.

Organizational

Flapjack Flats, a new pancake chain, is having difficulty finding pancake chefs. This is a business problem that falls into the:

Organizational Dimension

Which are the three major dimensions of business problem solving?

Organizational dimensions, people dimensions, and technology dimension

You are a new manager at a plumbing supply manufacturer where there are an unusually high number of returns for a new aerator used in the production of high-end faucets. In examining the problem you determine that the primary cause is the improperly designed die cast for the aerator. Which dimension of a business problem does this reflect?

People

The owners of Speed-EZ, a new bike messenger service, are concerned about how they will manage their messengers once the messengers have left the office. This is a business problem that falls into the:

People dimension

Financial managers work directly with ________ to ensure investments in information systems help achieve corporate goals.

Senior Managers

________ consists of detailed, preprogrammed instructions that control and coordinate the computer hardware components in an information system.

Software

A firm that invests in an information system because it is a necessity of doing business does so because it is seeking to achieve which of the following business objectives?

Survival

A firm that must invest in a new information system in order to comply with federal legislation is investing to achieve which of the following business objectives?

Survival

Which of the following is a global network that uses universal standards to connect millions of different networks around the world?

The Internet

________ is a service provided by the Internet that uses universally accepted standards for storing, retrieving, formatting, and displaying information in a page format.

The World Wide Web

As described in the chapter case, which of the following constitutes a managerial element of the UPS tracking system?

The decision to use automation

Which of the following statements is not true?

The impact of domestic IT outsourcing has been very disruptive to some regional areas of the United States.

As described in the chapter case, which of the following constitutes an organizational element in the UPS tracking system?

The specification of procedures for identifying packages with sender and recipient information

Intranets

Use Internet technology for a private company network

Which of the following statements is not true?

Worldwide expenditures for information were around $1 trillion.

All of the following describe the effects of globalization except:

increases in transaction costs.

In choosing the best solution for a business problem, all of the following are important considerations except:

the ability to forget about the problem once it has been solved.

Data management technology consists of:

the software governing the organization of data on physical storage media.

Telepresence is an example of which of the following?

virtual meeting