Quiz 3

Which of these is not a competency? - cognitive ability - all of these are competencies - social judgment skills - knowledge - problem-solving skills

Cognitive ability

Select the work experiences that contribute to leaders' knowledge and skills. - mentoring - none of these contribute to leaders' knowledge and skills - challenging assignments - hands-on experience

Mentoring, challenging assignments & hands- on experience

Select all of the Individual Attributes. - motivation - personality - general cognitive ability

Motivation, Personality, & General cognitive ability

Which of the following presents a competency-based approach to leadership? - great person approach - contingency approach - skills approach - trait approach - style approach

Skills approach

Career experience is a strong influence on a leader's competencies. True False

True

Environmental influences are factors in a situation that lie outside the leader's competencies, characteristics, and experiences. True False

True

Human skills are important at all levels of management. True False

True

Mumford's research studied military personnel rather than business and organizational leaders. True False

True

The skills approach is relatively new and has not been widely used in training and development. True False

True

The skills approach provides a structure consistent with leadership education programs. True False

True

The skills approach suggests that many individuals have the potential for leadership. True False

True

Which of the following attributes begins to decline in later adulthood - effectiveness - personality - general cognitive ability - crystallized cognitive ability - motivation

general cognitive ability

Select the types of skills that are most important for leaders operating at lower levels of management. - technical and human - human and conceptual - technical and conceptual - none of these are most important for leaders - human, technical, and conceptual operating at lower levels of management

technical and human

Motivation and personality fall within the competencies component of Mumford's skills model. True False

False

Social judgment is an individual attribute in the skills model. True False

False

Technical skills grow in importance as one moves up the managerial hierarchy. True False

False

The skills approach is not descriptive. True False

False

Crystallized cognitive ability refers to one's innate intellectual ability or intelligence. True False

False

Katz states that human skills are most important for middle and top management levels. True False

False

Bill is in charge of hiring a new manager for the first shift on the production line. According to Katz' model, Bill should be looking for a person with which of the following types of skills? - technical skills - human and conceptual skills - human and technical skills - Bill shouldn't be looking for any of these skills - conceptual skills

Human and technical Skills

In the skills model, which of these is a general cognitive ability? - intellectual ability acquired over time - information processing - knowledge - motivation - None of these is a general cognitive ability

Information processing

In the skills model, crystallized knowledge refers to which of the following? - intelligence quotient - crystallized knowledge refers to - none of these - motivation - effectiveness - intellectual ability acquired over time

Intellectual ability acquired over time

Select all the options that correctly complete this sentence: The individual attributes factor in the skills model suggests - that traits are not important to leadership. - that traits are important to leadership. - that the skills model is not just a competency-based model.

That traits are important to leadership & the skills model is not just a competency-based model.

Jim is a district manager of Wendy's West Michigan. When he hires people, the most important thing he looks for is whether people are good problem solvers. Which approach or model is Jim using? - Mumford Skills Model - Jim isn't using any of these - Katz's - Trait approach - Style Approach

The Mumford Skills approach

Select all the items that measure performance outcome - original solutions to problems - solutions that go beyond given information - standard external criteria

standard external criteria