Quiz 6 - COM 200
Face Negotiation Theory is best defined by which of the following statements:
Facework of people from individualistic cultures are different from facework of people from collectivistic cultures. Face is an explanatory mechanism for conflict styles. Describes diverse styles of conflict management used by people from different culture.
Collectivist culture takes care of themselves and immediate families
False
Convergence means avoiding accommodation, or adapting communication behavior to be more different from another person.
False
Counter-accommodation is a form of convergent communication that is direct, intentional, and hostile ways of maximizing social distance.
False
Face is the projected image of others in a relational situation.
False
Face restoration maintains collective membership of a group and group loyalty through facework.
False
Individualistic culture takes care of larger groups than themselves/ immediate family by being responsible for providing care in exchange for group loyalty.
False
Over-accommodation is a form of convergent communication that effectively accommodates the communication exchange.
False
Self-handicapping is form of divergence communication that is a way to accommodate others in communication that is different from yourself.
False
Social Identity Theory defines social identity as how people define who they are through individual characteristics.
False
Stella Ting-Toomey defines mindfulness as recognizing things are always what they seem; therefore, keeping own perspective in conflict situation.
False
The original conflict management style of avoiding means accommodating others in a conflict situation.
False
The original conflict management style of compromising means problem solving through open discussion and collaboration resulting in a win-win resolution of conflict.
False
Face Negotiation Theory, according to Ting-Toomey's original theory, what is the outcome of the following scenario in individualistic and collectivistic cultures? Scenerio:In a group research project all members will get the same grade, but one member brings shoddy work to the group three days before the project is due. It will take all of 72 hours to fix the issue and you do not know this group member well. What mode of conflict management will you adopt?
Individualistic culture: having high self concern, use of dominating or integrating communication style to manage conflict. Collectivistic culture: having low self concern, use of obliging, compromising , or avoiding styles to manage conflict.
How do we accomodate?
Maintenance (wrong) all (wrong)
Divergence or non-accommodation has many forms including some of the following:
Self-handicapping and convergence (wrong) all (wrong)Maintenance and counter-accomodation
The concept of self-construal was introduced to the study of Face Negotiation Theory because people aren't cultural clones. The "new" theory only predicted three resolutions to conflict: dominance, avoidance, and integration. In the new context of the theory, which of the following statements are correct?
Avoidance conflict style includes giving in, pretending, third party resolutions, and problem solving. (wrong) all (wrong) Integration conflict style includes apologizing, private talking, remaining calm, solving the problem, and respect.
Examples of self-handicapping include some of the following:
Don't understand the world today: Are Snapchat and texting the same? (WRONG) All of the options
Howard Giles' Communication Accommodation Theory states which of the following?
People reduce social distance by reducing uncertainty about others. (wrong) all (wrong) People reduce social distance by accommodating or converging their style of communicating with others.
Initial orientation affects different motivations for convergence and divergence in the Communication Accommodation Theory as follows:
Stereotypes and low-group solidarity with high group-dependence support convergent communication across individuals. (WRONG) High participation in a collectivism culture, and norms for treatment in this culture support divergent communication outside of culture.
Attribution Theory defines attribution as how people are observed and meaning given to that observation such as intent or disposition.
True
Divergence means non-accommodation, or accentuating difference between people communicating with each other.
True
Face concern means having regard for self-face, other-face, and mutual-face.
True
Face giving restores another person's need for inclusion through facework.
True
Facework restores face loss through verbal and non-verbal messages.
True
Initial orientation can affect communicators' predisposition to focus on individual or group identity during a conversation, according to Communication Accommodation Theory.
True
Maintenance is a divergent form of communication where original communication style is maintained despite the behavior of another.
True
Norms are expected behavior of community; members in particular situations, initial orientation perspectives in the Communication Accommodation Theory.
True
Self-construal allows people to see themselves -- have as self-image -- on a range from autonomous or connected to others.
True
Social Identity theory identifies intergroup contact as a distinguishing characteristic of group membership.
True
Social distance in the context of the Social Accommodation Theory means how similar or different communicators are from one another.
True
The Communication Accommodation Theory defines accommodation as decreasing social distance in communicating.
True
The Communication Accommodation Theory defines non-accommodation as increasing social distance during communicating.
True
The original conflict management style of integrating means problem solving through open discussion and collaboration resulting in a win-win resolution of conflict.
True
The original conflict management style of obliging means accommodating others in a conflict situation.
True
The original conflict management style of dominating means competing to win in a conflict.
True (maybe wrong) False
The "new" schematic of the Face Negotiation Theory is which of the following schemas?
type of culture --> type of self construal --> type of face concern --> type of conflict style