Reading Quiz 6

D.

According to a survey of community relations managers, what is the most important social issue facing communities today? A. Public safety. B. Health care. C. Housing. D. Education.

C.

As communications improve and people around the world are able to witness the horrors of natural disasters, terrorism, and war, international relief efforts by corporations are becoming: A. A liability because of negative media. B. Obsolete because of social media. C. More important. D. Less important.

C.

Factor conditions are strategic contributions focusing on: A. Policies that create a more productive environment for competition. B. The demand for a product or service. C. The supply of trained workers, physical infrastructure, and natural resources. D. All of the above.

A.

In some cases, businesses have banded together to agree on how they will treat their customers. This is called: A. Voluntary industry codes of conduct. B. Code of regulation. C. Industry action standards. D. Consumer affairs doctrine.

B.

The "right to be heard" assures that consumers' interests will: A. Be given all the facts to make an informed choice. B. Receive full and sympathetic consideration. C. Be protected against fraudulent or misleading information. D. Be assured satisfactory quality and service at a fair price.

C.

The term civic engagement describes: A. A close and collaborative business-government relationship. B. Strong governmental regulation to control businesses at the municipal level. C. The active involvement of businesses and individuals in improving communities. D. A competitive, free market environment.

A.

Warning consumers about the possible side effects of pharmaceutical drugs is an example of consumer protection against: A. Hazardous products. B. Predatory pricing. C. Violations of individual privacy. D. Incomplete information disclosure.

D.

When businesses adopt voluntary policies for protecting the privacy of individuals' information disclosed during electronic transactions, this is an example of: A. Privacy legislation. B. Consumer self-help. C. Business privacy regulation. D. Industry self-regulation.

B.

Which of the following is (are) core rights of consumers? A. The right to be represented. B. The right to safety. C. The right to purchase. D. All of the above.

C.

Which of the following statements is true about the relationship between business and the community? A. Communities possess more social power than businesses do. B. Business has more responsibility towards community than the community does towards business. C. It is one of mutual interdependence. D. All of the above statements are true.