SAP Exam 1

Which program is the "operating system" for an entire company's business processes?

SAP NetWeaver

Which one of the following is not one of the data types that are relevant to the purchasing process?

Sales Master

A _____ module helps customers get more direct access to applications such as tracking the status of their orders.

Self-service

Which term relates to the technical capabilities that allow systems to connect with one another through standardized interfaces called Web services?

Service-Oriented Architecture

During the 1960s and 1970s most organizations designed their systems in a ______ manner.

Silo

Which term refers to a system in which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

Silo Effect

Which term refers to a system n which workers complete their tasks in separate departments without regard to the consequences for the other components of the process?

Silo Effect

An information system includes each of the following except

Software hardware data culture ---Answer

A company can use which of the following to select a vendor from a list of potential suppliers?

Source List

____ is the time from "go live" to about 90 days after, or until the number of issues and problems have been reduced.

Stabilization

Which element of the payment step includes selecting a bank?

Task

Which element of the requirements determination process involves creating the requisition?

Task

What is a storage location?

The place within a plant where materials are kept until they are needed

The key data in the purchasing view of the material master are:

The purchasing group, the goods receipt processing time, and the delivery tolerances.

Which of the following statements about a plant is not true?

A plant can be assigned to more than one company code

One benefit of the ____ module is that it helps companies comply with the government rules of the Sarbanes-Oxley act.

Finance

Which process tracks the financial impact of process steps with the goal of meeting legal reporting requirements?

Financial Accounting

At the _____ level, ERP systems require organizations to focus on business processes rather than functions.

Logical

An ERP architecture consists of both a physical architecture and a(n):

Logical Architecture

Purchasing information systems are a component of which system?

Logistics information systems

Which one of the following is not a type of organizational data that is utilized in the procurement process?

Manufacturing Plant

Which of the following terms refers to materials with similar characteristics?

Material Group

Which of the following master data is used in numerous processes?

Material Master

Which of the following terms refers to an organizational element that performs multiple functions and is relevant to several processes?

Plant

How does GBI Global sell its merchandise?

Via a network of specialized dealers

Financial accounting (FI) documents, management accounting or controlling (CO) documents, and material documents are referred to as

Virtual Documents

What is the final step of the procurement process?

Payment

In general, the biggest benefits of implementing an integrated system include a reduction in inventory and _____ costs.

Personnel

Which of the following document types is not utilized during the purchasing process?

Picking document

Materials that are acquired to be used within the organization are referred to as?

Consumable materials

Which system supports business processes end to end?

Enterprise System

Many benefits of integrated systems are _____ so they are difficult to quantify.

Intangible

Which of the following statements about SAP R/3 is true?

It is an end-to-end enterprise system

Which element of a purchase order includes communicating with the vendor?

Outcome

Research shows that large companies lose up to _____ per minute every time their ERP system goes down.

13K

Checking inventory is an example of:

A business process

A FI document includes a header and an items section. Which of the following data are included in the items section?

Account

Which of the following statements about business processes is true?

All of the above

SAP can utilize which of the following media to communicate with a vendor?

All of the above: Web services, EDI, Fax, and Print

In a typical two-tier architecture, the server handles both the ____ and database duties.

Application

Which term refers to the technical structure of the software, how users interact with the software, and how the software is physically managed on computer hardware?

Architecture

Which term represents a set of tasks or activities that produce desired outcomes?

Business Process

ERP systems help to increase the efficiency of the organization and worker productivity by providing a ______ for all corporate data, information, and knowledge.

Central Repository

A ______ implementation involves considerable modifications to the ERP software.

Chocolate

The highest organizational level in SAP ERP is the

Client

Which one of the following is not a model of the purchasing organization?

Client Level

Which organizational element(s) control(s) the entry of accounting data in the vendor master?

Client and Company Code

Which term refers to business processes that are not executed by a single group or function?

Cross-Functional

Which system connects a company's ERP system to those of its customers?

Customer Relationship Management (CRM)

If the ERP vendor's software and best practices do not match the organization's needs, it may be necessary to _____ the ERP software.

Customize

A purchasing organization is involved in all of the following operations except:

Determining storage locations within the plant

____ provides tools to manage and store documents securely and to keep track of the multiple versions of these documents

Document Management

__________ provides tools to manage and store documents securely and to keep track of the multiple versions of these documents?

Document Management

A(n) _____ provides a visual dashboard of strategic information to top-level management in real time.

ESS

Materials that are created by the production process from other materials are referred to as _____

Finished goods (FERT)

Hershey's ERP project failed initially because they failed to break their existing:

Functional silos

Data in the vendor master are grouped into which three segments?

General data, accounting data, and purchasing data

At the physical level, systems integration means providing seamless connectivity between _____systems.

Heterogeneous

Which process focuses on people within an organization and includes functions such as recruiting, hiring, training, and benefits management?

Human Capital Management (HCM)

Which of the following is(are) used to capture specified transaction data in an aggregated and summarized form that enables users to analyze the data as needed.

Information Structures

Which of the following is concerned with the storage and movement of materials?

Inventory and warehouse management (IWM)

Which of the following statements about SAP R/3 is true?

It is an end to end enterprise system.

Which process supports the design and development of products from the initial product idea stage through the discontinuation of the product?

Lifecycle Data Management

________ enables an organization to optimize its product development process, from design to market, while ensuring that it complies with industry, quality, and regulatory standards?

Lifecycle Data Management

Which process uses historical data and sales forecasts to plan which materials will be procured and produced?

Material Planning

___________ is concerned with matching the demand for materials in the organization with the supply.

Material Planning

Which of the following is(are) a form of data within the goods receipt step?

Material ordered, quantity delivered, verification, and storage location

The business process view flattens the organization from a hierachical to a _____ structure

Matrix

General data in a vendor master contain which of the following?

Name, Address, Communication, and Search term

A purchasing group is an individual or a group of individuals who are responsible for all of the following except:

Negotiating contracts and agreements

A fully functioning ERP system needs an availability ______ in order to support the growth of the user population and its expansion out to the supply chain partners.

Network

The global organization that helps to promote the use of a common language is called _____.

OASIS

How many company codes can a plant belong to?

One

Which of the following is(are) used to represent the structure of an enterprise?

Organizational Data

What function does the warehouse perform in the fulfillment process?

Prepares and sends the shipment to the customer

Users input data in the _____ tier.

Presentation

ERP systems come with built-in _____ for a variety of functions such as entering a customer order.

Processes

Which term refers to all of the activities involved in buying or acquiring the materials used by the organization, such as raw materials needed to make products?

Procurement Process

Which of the following systems helps companies administer the processes of research, design and product management?

Product Lifecycle Management (PLM)

Which of the following systems helps companies administer the processes of research, design, and product management?

Product Lifecycle Management (PLM)

Which process involves the actual creation of the products?

Production Process

Which process is used to plan and execute large projects such as the construction of a new factory or the production of complex products such as airplanes?

Project Management

Which of the following is an intersection or combination of material data and vendor data?

Purchasing info record

Materials that are purchased from an external source (a vendor) and used in the production process are known as ____________

Raw Materials

What steps are involved in the accounting portion of the procurement process?

Receiving the invoice and sending payment

Which term is generally used to describe the ways that users can view and analyze data to help them make decisions and complete their tasks?

Reporting

What is the first step of the production process?

Request Production

Which of the following statements about business processes is true?

They are executed across multiple functions, They are initiated by some type of trigger, and they involve multiple steps.

Which item category would you use to have your vendor ship goods directly to your customer?

Third-party

Which of the following is a form of invoice verification?

Three-way match

What type of materials is purchased from a vendor?

Trading Goods

_________ reflect(s) the consequences of executing process steps

Transaction Data

Which of the following goods movements need not involve a physical movement of materials?

Transfer posting

Which of the following is used to integrate several client-server applications and create enterprise mash-ups, or composite applications?

Web Services

Which of the following identify tasks that are scheduled to be completed in a process?

Work Lists

What is the business process?

a set of tasks or activities that produce desired outcomes