Schegistrar

As you are scheduling an appointment, you select a check box on the Make Appt form. The Scheduler Scanner disappears and when you click Search, you are taken to the Recommended Solutions form rather than the provider's schedule. What check box did you select? A. Auto Search B. Joint times C. Recur D. User patient prefs

A. Auto Search

If a guarantor account is no longer effective, you need to __________ the account. A. Inactivate B. Delete C. Terminate D. Remove

A. Inactivate

As you are pre-registering a patient, she tells you that her coverage is no longer effective. What field would you use to terminate the coverage? A. Member eff to B. Member eff from C. Subscriber ID D. Insurance ID

A. Member eff to

Time slots reserved for a specific visit type or type of patient are called: A. Unavailable B. Blocks C. Held D. Public

B. Blocks

A patient's appointment is actually scheduled after you: A. Select the time slot on the provider's schedule B. Click Accept on the Appointment Review window C. Close the workspace

B. Click Accept on the Appointment Review window

A referral from a provider within your organization to a provider within your organization is considered an ______ referral. A. Outgoing B. Internal C. Incoming D. None of the above

B. Internal

From a patient's Appointment Desk, what is the fastest way to determine if they have an order in the system? A. Look under Patient Options B. Look for an Orders Tab C. Right-click a future appointment and select Link Orders D. Look in the Patient Summary window

B. Look for an Orders Tab

On a patient's appointment desk, you see multiple future appointments with an "R" next to them. This indicates that the appointment is: A. A rescheduled appointment B. Part of a recurring series C. Missing registration information D. Scheduled from a referral

B. Part of a recurring series

A __________ is an insuring entity. A __________ is a specific set of benefits. A. Plan, payor B. Payor, plan C. Coverage, plan D. Coverage, payor

B. Payor, plan

In the Transcribe Orders activity, what icon tells you that an order has been associated with a diagnosis? A. Purple square B. Green Triangle C. Interlocking circles D. One Circle

C. Interlocking circles

In the Transcribe Orders activity, what icon tells you that an order has been associated with a diagnosis? A. Purple square B. Green triangle C. Interlocking circles D. One circle

C. Interlocking circles

In what type of workqueue can you find patient encounters that are missing information? A. Referral B. Schedule Order C. Patient D. Claim Edit

C. Patient

You are responsible for running the Confirm Appointment report. You call Sophie to confirm her appointment but you are unable to reach her. Instead, you leave a voicemail. How do you document in the system that you attempted to reach her? A. Select the Confirm button B. Select the Remove button and enter a comment C. Select the New Call button and enter details about the call D. Select the Appt Info button document information about the appointment

C. Select the New Call button and enter details about the call.

True or False: The top section of the Wait List displays possible solutions while the lower section of the Wait List displays patients who are waiting for appointments.

False

True or False: You can create a new patient record without searching for the patient first.

False

True or False: The Cancel Appts activity could be used to both cancel or reschedule an appointment.

True

True or False: The guarantor and subscriber can be two different people or entities when registering a dependent patient.

True

True or False: To be considered a joint appointment, the times scheduled for both providers must be the same, overlap or touch?

True

True or False: You are able to schedule multiple visit types with different providers in the same entry process.

True

True or False: You can add a patient to the Wait List from the Appointment Desk.

True

True or False: You can change appointment information prior to the appointment without rescheduling

True

True or False: You can make an existing appointment recur.

True

True or False: You would terminate coverage for a patient if the coverage was once effective, but no longer is.

True