SHRM 1

What is the Sarbanes-Oxley Act of 2002?

A United States federal law that mandates certain practices in financial record keeping and reporting for corporations.

What is an HR business case

A business case is a form of gap analysis. It describes the business problem, the current status, the desired status and an action plan stating how the organization can achieve its goals. A well-formulated business case is a tool that supports planning and decision-making regarding purchases, vendor selection and implementation strategies.

What is Total Rewards?

A combination of resources programs, perks, and even employee events which can all add up to make an impressive employment package. A summary of features might include professional development opportunities, work-life balance, incentivized wellness initiatives, paid holidays, paid leave, and paid time off.

What is divisional structure?

A flexible construct that arranges the organization by product, market, or region. For example, consider a business that sells men's, women's, and children's clothing through retail, e-commerce, and catalog sales in the northeast, southeast, and southwest. The company could be using a divisional structure in three different ways: * Product. Men's wear, women's wear, children's clothing * Market. Retail store, e-commerce, catalog * Region. Northeast, southeast, and southwest Each structure works because the divisions have shared needs and can/should collaborate. Collaboration can occur with shared vendors, products, customer bases, distribution processes, etc. Because decision-making authority is pushed to lower levels of the organization, it allows for faster, customized decisions. Moreover, employees have two reporting directions: a straight-line reporting to their divisional head, and a dotted-line reporting relationship to their functional manager. This provides an opportunity to keep employees' tasks linked to divisional needs as well as connected to their functional operations and objectives.

What is the theory of constraints?

A method for identifying what's holding your project back and improving it, so it's no longer a limiting factor.

Which of the following outcomes represents a way that human resources can measure how HR is bringing Value to an organization?

A reduced number of third-party grievances or lawsuits against the organizations.

What is a bottleneck?

A resource with capacity less or equal to demand.

Which activity best exemplifies job enrichment?

A sales employee is selected by a supervisor to mentor junior employees. Selecting a sales employee to mentor junior employees is an example of job enrichment because it gives the employee the opportunity to learn new skills that will provide a deeper purpose or meaning in the job. It is a "vertical" expansion of a job. An IT employee who researches how to resolve a software problem is an example of job enhancement, or when new skills are added to an existing base of knowledge. The employee already possesses computer skills, and those skills are now enhanced by adding the knowledge of another platform. The marketing employee who spends extra time developing new branding ideas is an example of job crafting, which is when an employee takes proactive steps to redesign daily tasks and duties. The employee who receives extra responsibilities in the billing department is an example of job enlargement because the employee takes on extra tasks and responsibilities that are lateral to the employee's currently assigned responsibilities.

Under the factor comparison method, jobs are evaluated through the use of:

A scale based on compensable factors

Define affirmative action

A set of procedures designed to; eliminate unlawful discrimination among applicants, remedy the results of such prior discrimination, and prevent such discrimination in the future. Applicants may be seeking admission to an educational program or looking for professional employment. In modern American jurisprudence, it typically imposes remedies against discrimination on the basis of (at the very least) race, creed, color, and national origin.

Define secondary action

A situation in which workers in one organization strike to show support for workers in another organization who are striking about their pay, working conditions, etc.

Define factor comparison

A systematic and scientific method designed to carry out job evaluation which instead of ranking job as a whole, ranks according to a series of factors.

Which of the following is not a step in the strategic planning process?

Creating a strategic business plan While a business plan is useful for organizations in their early phases of existence, the creation of a strategic business plan is not a step in the planning process and not one the HR would handle.

Which of the following best defines the purpose of talent management to HR?

Creating interest for potential employees and developing current employees with the potential for career growth within the organization

Which type of HR organizational structure would be most effective for reinforcing headquarters' policy and practices?

Functional

What is the HR role, sometimes referred to as an "HR practitioner," that is usually the first point of contact for a variety of HR issues?

Generalist

Which HR structure is defined by geographic regions in the organizational chart?

Geographic

A company wishes to determine if changes are needed in emergency response plan responsibilities. Which of the following methods should the company employ?

Mock drills and role plays

An employee's son is no longer eligible for coverage under the company's health plan. According to COBRA regulations, the dependent is eligible for how many months of insurance continuation?

36

What does the sustainability concept of a triple bottom line stand for?

"Full-cost accounting" including economic, environmental, and social facotrs.

Which of the following represents nontaxable indirect compensation to employees?

$4,000 in child care expenses in a flexible spending account

What is an applicant tracking system, (ATS)?

A type of software that provides a central repository to store and manage applicant information. It acts as an automated gatekeeper for recruiters, streamlining the application, recruitment, and hiring process. They can sort thousands of resumes and retain hundreds of job descriptions for their openings. Companies have many tracking systems to choose from with each having their own unique offerings and functions. some systems are all encompassing tracking applicants and the entire selection process as well as storing employee data, others are less versatile and only focus on recruitment and tracking. When you look at the applicant's experience some tracking systems require applicants to simply upload their resume and click submit to be considered for an opening others require setting up a profile uploading a resume and the completion of an online application.

Which type of conflict resolution mode is exhibited by the leader that asks those in conflict to bargain, altering positions on different issues until a mutually acceptable solution is defined? The solution relies on concessions.

Compromise

Sustainability originally referred to an ecological goal. Now, the focus has been expanded to include:

Addressing an organization's social and financial impact on people, planet, and profits.

What is participative leadership theory?

Allows all employees to be more informed and involved in the operations of the organization. This can be achieved by supporting them when they make mistakes, treating them with consideration and respect, inviting them to recommend innovative ideas and suggestions, and providing training and development opportunities to help them advance.

A healthcare consulting company has almost quadrupled in size in the last 5 years, from 68 employees to 220 employees. The chief HR officer decides to implement an HRIS system to provide key leaders with better data for use in making strategic decisions. What HR functions can an HRIS effectively handle?

An HRIS that supports most HR functions with data

Define emotional intelligence

An individual's ability to be sensitive to the feelings of others, to manage one's own emotions or impulses, and to use this knowledge to motivate others.

Define social intelligence

An understanding of the best way to behave in both general and specific contexts. For example, someone with social intelligence knows that it's impolite to interrupt a speaker giving a presentation. In the specific case with Bob, because Sam knows Bob's tendencies, Sam has the social intelligence to ask Bob why he looked upset after the meeting. Changing the course of the meeting may not have been a good thing to do as Bob may have been upset about something unrelated. Trying to ask Bob about his mood in the middle of the meeting would make Bob feel singled out and would worsen any issue going on.

You work for a non-profit with an annual budget of $1.1 million and 15 employees. Your facility has a small break room with a kitchenette including a coffee maker, refrigerator, microwave, and two small tables and chairs. Even though it is down the hall, you hear some loud voices coming from the break room. You got up from your desk in time to see two people, one you recognize, come out of the break room and head in the other direction. Instead of returning to your desk, you decide now is a good time to get some coffee. When you enter the break room, you instantly notice Novak on the floor. He is rolling side to side, clutching his abdomen, and blood is coming out of his nose. What is your first response?

Ask Novak is he is okay, then call 911

A VP of talent development requests a two-day communication skills training for the team. The VP and the trainer meet for a planning session. The VP explains the department is working on several key projects and it needs to improve its effective communication to be successful. During the training session, the trainer observes an apparent lack of trust and openness among team members, which causes some team members to withdraw from the training activities. The VP receives feedback from managers that indicates the session did not go well, so the VP requests a meeting with the trainer. Which action should the trainer take to improve group dynamics?

Assess levels of trust among team members.

Organizational cultural is a system of shared ________________, _________________, and ________________________ that govern how people behave in organizations.

Assumptions, values,, and beliefs

Which of the following is usually a result of a benefit plan needs assessment?

Creating a new business objective for the company

You work for a non-profit with an annual budget of $1.1 million and 15 employees. Your facility has a small break room with a kitchenette including a coffee maker, refrigerator, microwave, and two small tables and chairs. Even though it is down the hall, you hear some loud voices coming from the break room. You got up from your desk in time to see two people, one you recognize, come out of the break room and head in the other direction. Instead of returning to your desk, you decide now is a good time to get some coffee. When you enter the break room, you instantly notice Novak on the floor. He is rolling side to side, clutching his abdomen, and blood is coming out of his nose. Novak's immediate needs have been met. Now it is time to do what?

Begin an investigation into the incident, starting by interviewing Novak

Which selection tool should be used to fill a vacancy that requires managing multiple priorities and working under pressure?

Behavioral assessment. Behavioral assessments provide a systematic evaluation of candidate personality profiles used to gauge the viability of a candidate based on things like work style and potential, which are useful when trying to gauge whether a candidate can manage multiple priorities and work under pressure. This is based on the assumption that past behavior is the best predictor of future behavior. Cognitive ability tests measure intelligence, verbal ability, math skills, spatial perception, or inductive and deductive reasoning. Background checks are used to verify prior employment, education, criminal background information, and/or other pertinent data to ensure candidates are being honest about their experience and credentials. Academic transcripts outline academic performance, which does not necessarily align with workplace performance.

What are project leaders called when a Six Sigma process is implemented?

Black Belt

Which statement correctly summarizes the evolution of corporate social responsibility (CSR)?

CSR has evolved into a role that contributes to how the organization generates value.

Which of the following is a system based on written codes approved by legislative bodies?

Civil law

When developing an emergency disaster plan, which activity occurs during a vulnerability analysis?

Determining the likelihood of potential hazards and their effects on the business. To conduct a vulnerability analysis, a company must examine the hazards within the company and the community in which the business is located and consider crises that have occurred in the past or which may result from the geographic location of the business or from technological or human error. Business should then determine the likelihood of facing those hazards and the severity of the consequences they would have on the business.

What are the four phases of PEOPLE MANAGEMENT TECHNIQUES?

Directing, coaching, supporting, and delegating

You are the HR manager for an autobody parts manufacturer employing 500 employees. Raul, a production supervisor, comes to you asking your help to fire Crystal. Crystal has taken a photograph of the production break room's electrical outlet and posted it online at lunch. It already has 10 likes, half from fellow employees. The socket has two plug-ins, and with an adaptor now has six appliances plugged into it and is only 5 inches from the sink that has a tendency to splash water all around. Crystal's caption says, "Hey world, what do you think of this? My management apparently doesn't care about our safety since I told my boss about it like four times and he can see it every time he comes and refills his coffee cup." The OSHA inspector has left, so you may now continue your conversation with Raul. What is the most important advice you can give him?

Educate him that reports of safety violations must be acted upon right away and retaliation against whistleblowers is against company policy and the law

This Act protects employees covered by private retirement programs.

Employee Retirement Income Security Act

Name a characteristic of labor or trade unions

Employee expectations of unions vary by country.

Josh is a top computer programmer with his company. Josh's manager is in the process of analyzing jobs within the computer programming department and has asked Steve to identify behaviors that he believes a computer programmer must have to be successful.

He will determine the validity of the current testing procedures used in the selection process

Three product leads from the research and development division of a software company meet with an HR manager to discuss the performance problems of a project manager. Each product lead reports encountering similar issues with the project manager. The biggest problem is the project manager consistently promises products will be completed by a specific date and fails to deliver. During the discussion, the three product leads complain about losing customers as a result of the project manager's behaviors. The project manager says managing multiple large projects is too difficult. Which strategy should the HR manager use to best address this issue?

Help the project manager break large tasks into smaller, more manageable pieces.

What is talent management?

How employers recruit and develop a workforce that is as productive as possible and likely to stay with their organization long term. When implemented strategically, this process can help improve the overall performance of the business and ensure that it remains competitive.

Which strategy best facilitates internal transfers and maximizes flexibility when assigning pay levels?

Implementing a broadband pay system. The large pay ranges in a broadband system facilitate internal transfers because this strategy greatly increases the probability that one's current job and alternate position are in the same large pay range. It also gives organizations maximum flexibility in assigning pay levels to jobs. Adjusting pay based on comparable worth of jobs is usually an attempt to remedy pay inequality across gender and racial lines. Minimizing overlap between pay grades often creates a need for larger pay increases for internal promotions. This can also discourage an employee from transferring to a new position by increasing the likelihood that the employee must take a pay cut for the new position. A seniority-based pay system rewards employees based on length of employment, which makes it more complex to assign pay levels to jobs and does not promote internal transfers.

What is human resources decentralization?

Implies the transfer of administrative power and responsibility from the central unit. That is, instead of having one main office, you delegate the human resources tasks to - depending on the organizational nature - leaders from individual departments, business units, or branches.

Define organizational analysis

In organizational theory, organizational analysis or industrial analysis is the process of reviewing the development, work environment, personnel, and operation of a business or another type of association. This review is often performed in response to crisis, but may also be carried out as part of a demonstration project, in the process of taking a program to scale, or in the course of regular operations. Conducting a periodic detailed organizational analysis can be a useful way for management to identify problems or inefficiencies that have arisen in the organization but have yet to be addressed, and develop strategies for resolving them.

What is inclusive leadership?

Inclusive leadership is promoting an atmosphere of respect, in which all employees have equal ability to share and utilize the skills they bring to the organization. It requires a willingness to listen with understanding and an ability to communicate with diverse populations across differences. Inclusive leadership involves being conscious of cultural values while bridging behavioral gaps and leveraging differences to increase performance.

Which of the following is an example of a supervisor action that is an unlawful employment action?

Terminating an employee because she complains about continuing derogatory comments her supervisor makes about her physical disability

What is transformational leadership theory?

Involves championing a shared vision with employees. It requires changing the attitudes and assumptions of the team while building commitment for the organization's mission, objectives, and strategies. Leaders inspire awareness of and dedication to the group's mission. Followers are empowered by facts, resources, and support so that they can then approach work in a committed, concerned, and involved way.

Define organizational development in HR.

Involves changes and improvement of the processes and structures that are part of HR's responsibility. These include processes and systems related to performance management, talent management, diversity, employee wellness, and so on.

Define HR Strategy.

It involves the activities for developing, implementing and managing the strategic direction required to achieve organizational success and to create value for stakeholders.

What is functional structure?

It positions each department so that employees report directly to managers within their functional area who in turn report to a chief officer of the organization. This structure works best for organizations that remain centralized (i.e., a majority of the decision making occurs at higher levels of the organization) because there are few shared concerns or objectives between functional areas (e.g., marketing, production, purchasing, IT). Because of the centralization of decision making, the organization also can take advantage of economies of scale that would not otherwise occur if each independent functional area were to make its own buying decisions.

A statement of the qualifications necessary to satisfactorily perform a job is called a:

Job specification

Which of the following is a tip for building cross-cultural relationships and partnerships?

Keep an open mind and keep your word

Compensation and benefit practices are increasingly planned and managed in response to the individual employee's ____________________.

Life cycle stages - Some of the more commonly recognized life cycle stages include Recruitment, Onboarding, Orientation, Promotion, and Termination.

An HR business case should include which of the following as part of its 10 elements?

List of alternative and an action plan for the chosen alternative

Which of the following is defined by the scenario of management shutting down company operations to prevent union members from working?

Lockout

What is matrix structure?

Often the most complicated structure for employees, this structure requires two direct reporting lines: one to the divisional manager and one to the functional manager. While the business unit arrangement is similar to the divisional structure, the dual chain of command necessitates a great deal of cooperation between the two direct supervisors to determine an employee's work priorities, work assignments and standards of performance.

The loan review department of a major regional bank has an exceptionally high turnover of both administrative assistants and analysts. One administrative assistant came to work at 8 a.m., left for lunch, and never returned. What type of analysis would reveal if there was a need for training in this department that would reduce this level of turnover?

Organizational

What is participative leadership?

Participative leadership allows all employees to be more informed and involved in the operations of the organization. This can be achieved by supporting them when they make mistakes, treating them with consideration and respect, inviting them to recommend innovative ideas and suggestions, and providing training and development opportunities to help them advance.

Three product leads from the research and development division of a software company meet with an HR manager to discuss the performance problems of a project manager. Each product lead reports encountering similar issues with the project manager. The biggest problem is the project manager consistently promises products will be completed by a specific date and fails to deliver. During the discussion, the three product leads complain about losing customers as a result of the project manager's behaviors. Six months after the initial consultation with the HR manager, the division director asks for an update on the project manager's progress. Which is the best way for the HR manager to show this data?

Prepare a detailed performance summary for each project over the past six months.

What is inclusive leadership theory?

Promoting an atmosphere of respect, in which all employees have equal ability to share and utilize the skills they bring to the organization. It requires a willingness to listen with understanding and an ability to communicate with diverse populations across differences .Inclusive leadership involves being conscious of cultural values while bridging behavioral gaps and leveraging differences to increase performance. Some leadership traits that encourage inclusion are empowerment, accountability, courage, and humility. Inclusive leaders will do the following:•Support staff development •Demonstrate confidence •Hold employees accountable •Set personal interests aside •Act on convictions and principles •Admit mistakes •Learn from criticism •Seek contributions from others

Which action best fosters high ethical standards in an organization?

Providing manager training on codes of conduct. Training managers on codes of conduct helps managers understand and promote ethical behavior and therefore foster high ethical standards. Establishing an anonymous reporting hotline does not help employees understand the company's ethical standards, so they are not necessarily able to effectively use the hotline. Corporate social responsibility policies generally focus on a company's external commitment to operate ethically and contribute to economic development. Distributing the employee handbook annually does not guarantee that employees read or understand the contents of it.

You work for a non-profit with an annual budget of $1.1 million and 15 employees. Your facility has a small break room with a kitchenette including a coffee maker, refrigerator, microwave, and two small tables and chairs. Even though it is down the hall, you hear some loud voices coming from the break room. You got up from your desk in time to see two people, one you recognize, come out of the break room and head in the other direction. Instead of returning to your desk, you decide now is a good time to get some coffee. When you enter the break room, you instantly notice Novak on the floor. He is rolling side to side, clutching his abdomen, and blood is coming out of his nose. Novak's immediate needs have been met. After all the activity at the beginning of the week with Novak, you turn to your employee handbook as you want to review the organization's policy on workplace violence. You discover your handbook is silent on this topic directly. What do you decide to do?

Put at the at the top of your priority list in writing a zero-tolerance policy regarding violence in your workplace

What are pre-qualifying questions?

Questions that help the recruiter save time by filtering out applicants who do not meet the minimum requirements of a position.

Several raters evaluate job descriptions and arrange them according to their value to the company. Which job evaluation method are the raters using?

Ranking is a qualitative job evaluation method that places jobs in a hierarchy of their value to the company. Point factor is a quantitative method that breaks down jobs into compensable factors identified during a job analysis. Points are assigned to the factors, and a pay structure is established for the position. Classification is a qualitative technique in which an evaluator writes descriptions of each class of jobs and puts them into the grade that best matches the class description. Market-pricing emphasizes external competitiveness, and it typically involves using third-party compensation survey data to determine the external value of jobs.

HR wants to encourage the number of innovative ideas submitted by employees throughout the years. Name an employee relations strategy that will work best to achieve increased employee participation.

Recognize employees with an incentive who submitted innovative ideas that the company has decided to implement at the all-hands meeting.

A company in the decline phase of the organizational life cycle might attempt which of the following approaches to recovery?

Reduce costs

A supportive leaders attempts to

Reduce employee stress and frustration in the workplace

What is organization structure?

Refers to the design of an organization that identifies the organization's hierarchal reporting and authority relationships. An organization's structure is related to the work that it does and also to how jobs are designed.

Right-to-work laws give employees the right to:

Refuse union membership

A typical abuse-control measure to keep employees from taking excessive time off around holidays is to:

Require employees to work the first and last scheduled workdays around the holidays

Affirmative action:

Requires applicants to have the basic qualifications for jobs

A VP of talent development requests a two-day communication skills training for the team. The VP and the trainer meet for a planning session. The VP explains the department is working on several key projects and it needs to improve its effective communication to be successful. During the training session, the trainer observes an apparent lack of trust and openness among team members, which causes some team members to withdraw from the training activities. The VP receives feedback from managers that indicates the session did not go well, so the VP requests a meeting with the trainer. After the training session is complete, which step should the trainer take?

Review the training evaluations.

What is situational leadership theory?

Rooted in adaptability as the theory purports that there is no universally applicable way to lead. A leader should consider the circumstances and his or her followers when planning and making decisions. To remain effective, a leader's style must adapt with the situation. Depending on the circumstances and the maturity and ability of the team, a leader may lead by directing, engaging, collaborating, or delegating.

An attempt by a union to influence an employer by putting pressure on another employer (like a member of the company's supply chain) is an example of:

Secondary action

Describe HR's role in organizational development.

Serve as a change agent

What is situational leadership?

Situational leadership is rooted in adaptability as the theory purports that there is no universally applicable way to lead. A leader should consider the circumstances and his or her followers when planning and making decisions. To remain effective, a leader's style must adapt with the situation.

What are the disadvantages of factor comparison method

Someone has to make a decision on evaluating the relative worth of each factor, cost, it's time consuming.

What are five stages to an organization's life cycle?

Stage 1: Existence: Commonly known as the birth or entrepreneurial stage, "existence" signifies the start of an organization's expansion. The main importance is centered around the acknowledgment of having an adequate number of customers to keep the organization or business active. Stage 2: Survival: At this stage, organizations look to pursue growth, establish a framework and develop their capabilities. There is a focus on regularly setting targets for the organization, with the main aim being to generate sufficient revenue for survival and expansion. Some organizations enjoy adequate growth to be able to enter the next stage, whilst others are unsuccessful in achieving this and consequently fail to survive. Stage 3: Maturity: This stage signifies the organization entering a more formal hierarchy of management (hierarchical organization). A frequent problem encountered at this stage would be those associated with "Red Tape". Organizations look to safeguard their growth as opposed to focusing on expansion. Top and middle-level management specialize in different tasks, such as planning and routine work respectively. Stage 4: Renewal: Organizations experience a renewal in their structure of management, from a hierarchical to a matrix style, which encourages creativity and flexibility. Stage 5: Decline: This stage initiates the death of an organization. The decline is identified by the focus on political agenda and authority within an organization, whereby individuals start to become preoccupied with personal objectives, instead of focusing on the objectives of the organization itself. This slowly destroys the functionality and feasibility of the entire organization.

Differences in pay between geographic areas are most often attributed to:

Supply and demand

What does an employer's duty of care obligation mean?

Take all reasonable steps to ensure the health, safety, and well-being of employees.

In the contingency theory of leadership, what is the term for the extent to which followers' tasks are well defined?

Task structure

You are the HR manager for an autobody parts manufacturer employing 500 employees. Raul, a production supervisor, comes to you asking your help to fire Crystal. Crystal has taken a photograph of the production break room's electrical outlet and posted it online at lunch. It already has 10 likes, half from fellow employees. The socket has two plug-ins, and with an adaptor now has six appliances plugged into it and is only 5 inches from the sink that has a tendency to splash water all around. Crystal's caption says, "Hey world, what do you think of this? My management apparently doesn't care about our safety since I told my boss about it like four times and he can see it every time he comes and refills his coffee cup." While you are still meeting with Raul, Heather pops her head in and interrupts , saying, "Just thought you should know I just saw an OSHA inspector's car pulling into our parking lot." Your next action is to do what?

Tell Heather to go to the break room and unplug four of the appliances near the sink and put them away in the cabinets. You have every legal right to fix safety violations. While you don't have time to move the outlet farther from the sink, you can abate the situation of the electrical overload. The fewer safety violation found against the firm the better.

To be eligible for unemployment, a worker must be:

Terminated for reasons other than gross misconduct

The federal law to require employers to record and retain race and sex data on employees was _____________________.

The Fair Labor Standards Act of 1938

What is the International Organization for Standardization (ISO) definition risk?

The effects of uncertainty on objectives

Define ethical practice

The knowledge, skills, abilities, and other characteristics needed to maintain high levels of personal and professional integrity and to act as an ethical agent who promotes core values, integrity, and accountability throughout the organization.

What is the the organizational life cycle?

The life cycle of an organization from its creation to its termination.

Which methodology identifies bottlenecks one at a time until a company achieves the desired goal?

Theory of Constraints

What is the purpose of a risk scorecard?

To gather individual assessments of various rick characteristics.

Which of the following information have courts ruled too vague when making performance-based decisions?

Trait-based

You are the HR manager for an autobody parts manufacturer employing 500 employees. Raul, a production supervisor, comes to you asking your help to fire Crystal. Crystal has taken a photograph of the production break room's electrical outlet and posted it online at lunch. It already has 10 likes, half from fellow employees. The socket has two plug-ins, and with an adaptor now has six appliances plugged into it and is only 5 inches from the sink that has a tendency to splash water all around. Crystal's caption says, "Hey world, what do you think of this? My management apparently doesn't care about our safety since I told my boss about it like four times and he can see it every time he comes and refills his coffee cup." What is your first response to Raul?

What have you done about the safety concern?

What is Theory X of leadership?

When a leader sees employees as lazy and only motivated by disciplinary action.

What is Theory Y of leadership?

When a leader views employees as willing, hard workers who need to be shown the importance of their work to facilitate continued motivation.

You are the HR manager for an autobody parts manufacturer employing 500 employees. Raul, a production supervisor, comes to you asking your help to fire Crystal. Crystal has taken a photograph of the production break room's electrical outlet and posted it online at lunch. It already has 10 likes, half from fellow employees. The socket has two plug-ins, and with an adaptor now has six appliances plugged into it and is only 5 inches from the sink that has a tendency to splash water all around. Crystal's caption says, "Hey world, what do you think of this? My management apparently doesn't care about our safety since I told my boss about it like four times and he can see it every time he comes and refills his coffee cup." You are having your opening conference with the OSHA inspector, who is telling you the reason she is there. She wants to go inspect the break room. Who gets to accompany her?

You and the employee who notified OSHA of the problem

You work for a non-profit with an annual budget of $1.1 million and 15 employees. Your facility has a small break room with a kitchenette including a coffee maker, refrigerator, microwave, and two small tables and chairs. Even though it is down the hall, you hear some loud voices coming from the break room. You got up from your desk in time to see two people, one you recognize, come out of the break room and head in the other direction. Instead of returning to your desk, you decide now is a good time to get some coffee. When you enter the break room, you instantly notice Novak on the floor. He is rolling side to side, clutching his abdomen, and blood is coming out of his nose. Novak's immediate needs have been met, but before you are done with the break room incident, you need to do what?

Your investigation has been documented,, you have reached a decision as to what happened based upon the preponderance of the evidence, and proportional disciplinary action has been taken. Decisions are required at the end of an investigation; no ties are allowed. This means you must decide based on the preponderance of the evidence, which might be as close as 51% on one side and 49% on the other side. Disciplinary action is best when it is a proportional response.

What are the advantages of factor comparison method

its broad application, ensuring companies that their recruitment and selection methods provide a reasonable return on investment, fair way of assigning money value, and flexibility of the method as there is no upper limit on the rating of the factors.